Sears
| Category: | Department Store |
| Address: | 2625 Scottsville Rd, Bowling Green, KY 42104, USA |
| Phone: | +1 270-782-4600 |
| Site: | sears.com |
| Rating: | 2.4 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–9PM 10AM–9PM 12–6PM |
Location
Photos 28
Reviews 9
JE
Jessica B
DO NOT buy from this company. Waited on a very expensive appliance delivery for 6 hours. Called 5 times over the course of the day. Lied to by every representative about who they spoke with and couldnt even update our phone number correctly, delivery drivers left a note on the account about our home that pretty much proved they just google mapped the house and just skipped us because it was drizzling, no updated delivery time frame, no one could get in contact with drivers in any way, every call was abruptly ended and hung up on, eventually cancelled the order and got a nicer fridge with less expensive warranty from Lowes. Also found out department sales people work only on commission and they will have to pay the company back on the appliance she sold us even though it was not her fault. Have now seen from several sources this has been an ongoing problem with the company. TERRIBLE customer service with lazy delivery drivers.
A
A Private User
Its a shame that customer service is lost in this day and age, but no establishment illustrates that as much as the Sears in Bowling Green, KY. Their employees expertly blend ignorance and arrogance by knowing absolutely nothing about the products that they try to get you to buy and still having time to look down their noses at YOU at US the customers, and without us, they would be jobless. "Loss prevention" is a joke, employing the "best of the best" in mall cop. Management is clueless on how to run a company and should all be reeducated, assuming they were even educated to begin with. I strongly recommend that you avoid this establishment. If it is dignity, integrity and value... this is not the store for you.
LA
Larry West
The very worst place to buy appliances they will not stand behind their warranty spent $3500 their day one had trouble with my fridge and cook stove they would not make it right. Will never shop there again. Appliance manager said he would make it right but the store manager said he would not very very bad attitude.
JE
Jennifer Murphy
I was pleased with my expierence buying my new fridge at Sears, the staff was knowledgeable and knew all the specs about the appliances and helped me on a great deal. I highly suggest asking to speak to Jeff or Shawn.
DE
Debra Wooten
They r one of the few places I can get the jeans my hubby likes. But they never have his size n store
AN
Anthony Giboya
Went for a lawnmower part overpriced went to Lowes got it 10 dollars cheaper
GA
Gator Grinding
Cash registers seem to always be acting up
SA
samantha del valle
Very helpful staff in lawn and garden
JA
Jake Whittemore
Love buying tools here
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