Walter E Smithe Furniture + Design
| Category: | Furniture Store |
| Address: | 177 E Army Trail Rd, Glendale Heights, IL 60139, USA |
| Phone: | +1 630-539-4320 |
| Site: | smithe.com |
| Rating: | 3.9 |
| Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–7PM 11AM–6PM |
Location
Photos 67
Reviews 15
MA
Maria Proenca
My Sister just bought a house, purchased most of her furniture at W.E.S. and is extremely happy. I was with her during all the process so when I had to buy a piece of furniture myself, I knew exactly what I wanted and where to go. I leave in Chicago and buying a buffet that was a floor item at the Naperville Showroom so I called the store to inquire about the piece condition. Jenna Cionko picked up the phone call and Im so glad she did! Her professionalism and dedication were amazing. So much so that I ended up asking Jenna if she could also find a coffee table to go with the buffet. Jenna took photos of the available options. Sent them by e-mail and afterwards she helped me deciding the best option by phone. It was the first time ever that I bought a piece of furniture (or anything else by that matter) without looking at it, but Jenna was so knowledgeable and thorough that I had no doubts about it. And Im extremely happy with my buffet and coffee table. The order process was easy and quick. Regarding the delivery, since I leave in a condo building and work out of town, there was a very limited window for delivery but W.E.S. managed to accommodate my schedule. The delivery went without problems with the driver calling 30 minutes before saying he was on its way. Dedicated and knowledgeable Professionals and Costumer oriented service make Walter E. Smith my favorite furniture store. I definitively recommend it to everyone and if you are lucky, ask for Jenna to advise on your choices. You will not regret! Maria
BR
brenda clay
I purchased a sofa from Walter E. Smithe Furniture and I could not be more pleased with the results. I worked with the designer Brittany Mikolajczky, she was young, energetic, and very talented in her profession. She showed me a variety of sofas and fabrics and with her assistance I think I purchased the best looking durable sofa for my family. The entire experience was quiet delightful. A manager would call me every other week letting me know the status of my sofa all the way down to the time it would be delivered. Lastly, the deliver guys was wonderful!
MA
Mark Zalewski
Bought the Godfrey set back in 2012. I am looking for new couches now due to the set breaking down. The back cushions have completely collapsed due to poor design, they started at 24" tall and they are now 14". Even the corner pieces where nobody sits has compressed down. The material is good but the insides are shot and for $16,000 this is sad. The saying you get what you pay for does not hold true in this store.
DE
Dennis Hood
We can always find high quality furniture at a fair price at.this outlet store. We have found many custom pieces and one of a kinds as well as sophisticated modern pieces.from top name companies. The show room is ecclectic as it is an outlet store so you can take your time and have fun looking for the right piece of furniture. Associates are knowledgeable but not overbearing, at.least with us.
LA
Laura Scanlan
I cant say enough nice things about designer Kim Schaible. She has helped me furnish my own house and also my mothers house. She listens to what the customer wants and is so knowledgeable about space planning and overall design that the final product looks effortless yet stylish. I would highly recommend Kim for sales and/or design. My first stop is always Walter E. Smithe because of Kim.
MA
Mary King
I cannot say enough wonderful things about this store or its designers. In the last year Ive redone almost my entire home, and it would not have been possible without Mary Jo. She was simply amazing. Whatever youre looking for, whether its a new accent piece for a room almost complete or a complete redesign, this is the first store you should visit. And ask for Mary Jo!
DE
Dena Poulos
Had a great experience at Walter E Smithe Glendale Heights. I worked with Amy and she was so helpful and patient while I tested a lot of couches & chairs. I ended up with a great leather couch and a custom fabric chair. I highly suggest visiting the Glendale Heights store because they have an awesome mix of clearance items and custom options!
MA
Matt Walsh
The sales team was very pushy and theres so much furniture in the store that its difficult to get a feel for the size of the furniture and how it would fit in your house.
RO
Robert Perrye
Their outlet store is great. We work with a designer named Bird Brockton who is awesome. Plenty of choices both in the outlet side and regular orders.
A
A Private User
Always a pleasant experience. We have made many purchases at this store with Barbara K.s knowledgable assistance.
MI
Michael Procaccio II
Very helpful and knowledgeable staff. They are generous with giving out refreshments while you shop.
JO
Jonathan Larson
Nice variety, well laid out into rooms and styles to give a sense for what you could do.
BR
Brian Bartley
Great furniture and people loved there episode on flipping out
MA
mario dilorenzo
Nice furniture. But most of their stuff is expensive.
DA
Dan Tesch
Prices are overly expensive for what you get.
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