IntelliCar

Reviews 5

NO

noel diaz

I bought a 2007 Jeep Patriot on 1/21/17, although the price was lower than the market value, in my honest opinion was not worth as much as I paid. Had oxidation on all four rims, big dent about the size of a volleyball in left bottom front bumper, small crack on rear bumper, broken side marker light, blown bulb, did not come with floor mats, did not have original set of keys. As for the mechanical part, when I took it for a long test drive it seemed to drive fine. Although I live an hour away as I pulled off the lot it immediately started to squeak uncontrollably. Then started to jerk at acceleration. Tried to call but they were closed. Been trying to make contact but no luck. Finally inspected when I got home then got two more second opinions. Turns out brakes were bad, rotors arent in the best shape. Total of $321.57 in immediate repair. Other than that they did a very good job cleaning interior, staff was very friendly, inside was very comfortable while waiting. Would instantly give it the stars its worth if they could just at least call me back about my side marker that Mike told me he would do something about and hopefully be reimbursed for the brakes. It might not be a Ferrari but did pay close to $5,000 in cash for the car I expected a pretty sound car. Especially when they claimed on their ad for the vehicle that it was in pristine condition. In one sentence I would describe them as very friendly and clean but need to be careful on choosing a car. (Getting the car expected for about $150 before you buy could save you a few headaches) Update (3/10/2017) With Less than 2 Months now of ownership of the vehicle new problems have surfaced. My "Pristine" vehicle (as described in their advertisement ) has an entire suspension issue and a completely rotten frame. When my mechanic tried to contact the dealer same day when he found these problems, he was answered by Mike (the "supervisor") who gladly told him NOT MY PROBLEM and hung up on him. Ive tried multiple times getting in contact with the dealer living about 2 hrs away and since they use their cell phones for business ignore my call as soon as they see my id pop up. Very sad dealer in my opinion. My biggest issue is after a week of ownership and discovering these hidden problems their only way to try to fix it is by offering me to pay for cheap parts and giving me (2) 50 dollar Amazon gift card in exchange for giving them a good review on their website. Do not be fooled as i was. Save your money and save yourselves the head aches. Always buy from a trusted dealer.

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Jonathan Kirkpatrick

I went to intellicar 3/6/17 to look at a vehicle I saw online. Before heading out I called to make sure the car was still available and if the car needed any repairs. I was assured nothing was wrong with it. After arriving with my wife and baby for the test drive, we were made to wait 15 minutes for one of the employees to return with the car from a lunchtime joyride. Then I see that the car is scuffed and scratched up, needs an oil change, has no gas, and the tires are low on air. Right away on the test drive I notice this car obviously needs new brakes. The violent shuddering when applying the brakes was unmistakable. I drive to firestone (which I highly recommend) for a $10 inspection. They tell me the tires are bald with one leaking, the brakes need replaced, several body panels are damaged, the wipers are streaking and one wheel has a bent rim and only had 8 psi in the tire. I wonder to myself how they had the nerve to put this car on the lot, and worse, to straight up lie to a customers face about these obvious issues. They refused to budge on the price, then tried to tell me their dealer fee, which is usually $900, would be discounted to $700 to make up for the issues. Let me just say, I have bought many cars over the years and nobody is charging $900 in dealer fees. Thats just insane. While I am outside pointing out the damage on the underbody to the salesman, I notice masking tape still attached to the car and that the whole front bumper has been hastily spray painted to cover up additional damage. Needless to say, we did not buy the car. Now Im on here seeing that they are paying people for good reviews. This is a shady business and I would caution anyone from purchasing a car here based on my own experience. By the way, I only paid $125 in dealer fees where I ended up buying my car. Buyer Beware

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Tony Carroll

STAY AWAY FROM THIS DEALERSHIP!!!!! My fiancee and I bought a Nissan Pathfinder from them because we needed a third row. Long story short, not even an hour after leaving on our drive back home from the dealership with all of our children in the car the vehicle shut off in the left lane of the HWY with no shoulder. When I called Justin to tell him he said it sounds like something minor bring the car back well look at it. We then had AAA tow the car to them and was told by Ryan that its because a factory recall. However when I check end the VIN with Nissan there were no recalls on the vehicle. After a week and a half of them leaving the car with Nissan we were told that everything was fixed and picked the vehicle up. When we picked up the car Nissans print out only showed they did an electrical diagnostic and nothing more. And within a few hours of picking the vehicle up from Nissan the same issues occurred. When I called Ryan back again he said its Nissan fault because they were supposed to fix it, but we never bought the car from Nissan! So I sent the Pathfinder back to intellicar with everything it came with rather they wanted it or not. Stay away from these guys there as shady as they come even though the come off a decent gents!!!!

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DA

Danielle Mease

Ive had my ups and downs with car buying recently but Intellicar has been very helpful to me and has wonderful staff members. I have worked with both Keith and Mike who are great individuals and awesome salesman. Keith sold me my first car, a beautiful Ford escape, and was very helpful and explained things thoroughly throughout the car buying process. Michael Pennewell recently sold me my Ford fusion and I am absolutely in love! He was very respectful, kind, understanding and was able to come to a quick resolution due to an issue I had with another lender. Even having bad credit I was able to get financed and now have a safe, beautiful and fuel efficient car to travel in with my three children. I cannot thank Mike enough for making things work out for me after every thing I went through! If anyone is looking to get financed for a used car at a decent price, I would definitely recommended Intellicar.

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mike perry

Bought a car about a month ago of them. Keith was a outstanding sales rep and I couldnt ask for better service. As far as the car goes I called them multiple times about issues it had when I bought it and was told that it should be covered under the warranty I purchased with it. After a few weeks of trying I took it upon myself to fix the problem out of pocket which cost me almost 1300$ total. Like I said Keith is a amazing sales rep but the company as a whole is shady as hell. Do keep in mind they offer a 25$ gift card for positive reviews on Google and other rating sites. Ill use Keith again as long as he isnt working there. Everything worked fine except for a few little things... Then windows stopped working... Turbo started leaking... Rack an pinion was bad... Bushings were bad... Unfortunately Im committed to a loan plus out 1300$. Buyer beware big time.

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