Smith Appliances

Category:	Appliance Store
Address:	1119 E Winona Ave, Warsaw, IN 46580, USA
Phone:	+1 574-267-5391
Rating:	3.5
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–12:30PM Closed

Location

Photos 3

Reviews 10

jenn s

unfortunately smith appliance is not a store that I would recommend to people. As a customer, and a lifelong Warsaw resident, I truly wanted to buy my appliances local and keep my money in town. But Smith Appliance makes it difficult. They are not friendly, overpriced and could truly use some fresh takes on many customer service aspects. We had them out to look out our fridge once and for a simple thawing of our water line they charged us $80---very very over charged for the work that was done. Plus we bought the fridge from them! Will not shop at Smith again until they change some of their policies and drastically improve all areas of their customer service. If you dont want to buy at the big stores like Lowes, etc., check out Buttermore Appliances in Auburn, IN. They are a family owned appliance store, similar to Smiths, but they wont let you down in prices, honesty, integrity and customer service.

Steve Poe

Very rude staff. Mrs. Smith treated my wife very poorly. She was extremely rude and clearly did not want our business. We tried to order a top of the line dishwasher, however smith appliance was not interested in selling us anything except the model in stock. The owner seemed very inconvenienced and angry at the idea of us wanting something other than the floor model. We also had called ahead and took time off work to ask questions, but the owner took lunch during our appointment. The sales lady on the floor was very nice, however she was not able to discuss pricing or ordering. I truly feel sorry for the staff who seem to want to help, however have their hands tied in a terrible business. I would love to buy local, but with high prices, terrible customer service and limited selection; I cant see why anybody would want to do business here.

Tiffany Lawrence

I bought a beautiful white double door fridge from Smiths their delivery was awsome the guys were on time and ready to go they were very careful to protect my new flooring and I didnt lift a finger the price was amazing too$ 495 has ice maker and everything works thank you so much to the gentleman that delivered it to Syracuse today and Smiths appliances check out staff ....I know where the Lawrence family will get all their appliance needs ...thank you Tiffany Lawrence

Deryk Watson

Great service. I have bought a fridge and I am shopping for a range and a dishwasher. They are very candid about appliance features. I have been fixing my washer myself and whenever I need a part they are very helpful even if it is a screw I have lost. The owner has saved me money several times by suggesting that I fix parts that fail often first which always has fixed the problem.

A Private User

We bought our washer and dryer from this company...We had a problem with our washer and called them out and have had the same problem over and over...Charged well over $100 for a service call and fix and it wasnt even fixed! Wont do business here again!

Anna Rich

Smith Appliances saved the day today when our freezer quit working. As old as it was, we werent interested in trying to repair it. We called, explained what we needed, and they delivered exactly what we needed before we lost all of our frozen food!

katrina kerlin

Excellent service! They are always helpful if I have questions and anxious to help out in any way they can. I have bought all my kitchen appliances there and washer and dryer. Cant beat the customer service during and after the sale.

Jeff Winchester

Had exactly the igniter I needed in stock and reasonably priced

Maureen Mauzy

Been dealing with Smiths since 1970 - wouldnt go anywhere else.

Shoemaker Family

Always can order a part if needed