Ulta Beauty

Category:	Hair Salon
Address:	7231 Lake St, River Forest, IL 60305, USA
Phone:	+1 708-366-8604
Site:	ulta.com
Rating:	3.2
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 51

Reviews 26

Tammel Norals

I went in on December 20, 2016 to re-purchase an item. Before I did so I asked an associate about the employee discount seeing that I had just completed a seasonal position at an Ulta store in Michigan (I attend college there) . I wanted to know how long is it valid after a position is completed at an Ulta store, she didnt know the answer so she brought me to someone who would. This lady, Im guessing is some sort of manager, gave me attitude when I asked her the question as if I my question was the worst thing ever. I simply wanted to know there was no need for attitude. This store feels quite small and the security guard in the front doesnt make the store seem that welcoming. Overall, my experience felt very rushed and uncomfortable.

Griselda Delgado

This is the closest Ulta to me and I would rather go to an Ulta location an hour away or another beauty store. The customer service by far is the worst, it never fails. As soon as I walk in, I pass a few employees, not one says "hello". When I am looking for a product I always find that there are a few employees talking among themselves. None of which will acknowledge you or ask to help. Even on my way out they never bother to even say goodbye. Also, if they happen to acknowledge you, they will point out where the product is located and have no interest showing anything else. This is very dissapointing and every time I walk in here, I remind myself not to come back or reccomend this location to my collegues or friends.

Maria Casanova

I wanted to spend some money here on a Saturday afternoon on organic skin care products. No worker was in that department. I tried to approach a lady with an ear piece, assuming she was a worker, not knowing she was a manager. She seemed more preoccupied with her employees stealing than she was concerned about a customer wanting to spend money on products. I asked if anyone was working in the skin care department. She said no and walked away. So I walked out. I will head back to the Ulta in the city on Roosevelt. The employees there displayed amazing customer service.

Serena Robinson

Beauty retailer offering a huge variety of beauty products for both men and women (hair, skin, nails, etc). The only thing is they are a little over priced. You can find some of the more basic products at places like Walmart for a lot less. The only thing I really go here for is their perfumes/colognes. If I cant find what Im looking for at Marshalls or TJ Maxx, I go here instead of Macys or any other major department store.

NT S

I came into the store to buy the Led light for gel polish and found it with an associates help. I asked her does it really work because it was one of the cheaper Led light brands (Red Carpet Gel Polish Pro Kit) I guess I got what I paid for because it does a poor job at drying my gel polish. I wouldnt recommend this product.

Hannah Campbell

I usually have a pretty decent experience here. The selection is decent and the employees are friendly and helpful. The employees sometimes "help" me and end up trying makeups on me that do NOT look good, despite their opinion to the contrary, and they do not always have all colors in stock, which is a bummer.

camaber1

The women at the makeup section at this particular store get annoyed when you ask for their assistance, ive been there 3x because its closer to home but i rather drive to harlem and Irving park Ulta just because the people there are so much nicer!

Tu-Tu Alshekhi

Dont go their, the worst employees I have ever seen. The women who work in makeup section need more training for how they should trait customers. I am close to this store, but I will go to Ulta down town Chicago rather than this one.

Patricia Hartmann

Beauty heaven. Variety in brands and prices. Cosmetics, grooming tools, perfume, etc.. Best part: lots of help and no sales pressure. I feel so great going here even for one item, and have been happy with every purchase.

emril

A lady put Lancomes stick foundation on my face... idk if she knows that people touch the products with dirty fingers, I removed it after It started itching and now I have a bunch of little pimples on my cheek.

Diana Cosajay

I go to this ulta store only because its the closest to my home but the workers are very rude and get annoyed when you ask them for assistance.

leela liana

The store does not follow ULTA s return policy and provides horrible customer service. Very difficult to get in touch with a manager

Rita Whitehurst

I usually have a great experience (my neighbor Ulta) but today 1/11/2016, my customer experience was terrible.

Geet Divekar

The service is man-friendly and they try their best to get what you are looking for.

Delois Terrell

Dont have Vincexm do a no chi mani! Hes arrogant and does a shabby job! Waste of $35!

Tyler Davis

The staff was very helpful and the store has everything you can possibly need