Category: | Craft Store |
Address: | 2768 Aurora Ave, Naperville, IL 60540, USA |
Phone: | +1 630-596-0391 |
Site: | locations.michaels.com |
Rating: | 4.2 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
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A Private User
In response to Someone May 12, 2011. I too had my identification compromised. I call the store and a sales associate told me they hadnt been given much information store levels but I could call 1-800-Michael with any concerns. I did so and was greeted with apologies and re-assurance that they were doing everything possible to fix the problem. They recommended I contact my bank, who changed my card and had it shipped to me in 4 days. Keep in mind that Michaels didnt just "loose" your info or sell it. They were robbed. Any business could have this happen. I noticed they replaced all their pin pads with newer better ones and did not abandon you, they just sent you to corporate. I am not sure what you expect them to do at a store level. If you have ever worked for any company at all...you must know to deal with the corporate office. I still give THIS store 5 stars because they are kind, considerate and took care of me! They always have what I need, and if they dont I am issued a raincheck for the sales price. I dont think a store being robbed should effect its rating on here for the world to see.
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Lisa Klimek
Michaels is going downhill fast. From security breaches to misleading signage in store, I will not be shopping there anymore. I am sticking with Hobby Lobby. The last 2 times I have been there. I have made sure to grab the items that were signed as on sale and when I got to the counter it was kind of like "Yes those are not on sale even though it says that brand is but it has to be the purplish ones with the sku whose last numbers are 00 and dont have any black in them and yada yada yada. " Even though the whole aisle will have the sale signs for that particular brand. I have wasted more time picking out items that end up being wrong in some way shape or form. I used to never have a problem so I think they are doing this on purpose hoping once you pick your items you will just end up buying them. Maybe it is just the Naperville location but I wont be checking any other Michaels to find out. Shame on them.
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Gricelda
Mal servicio compre la maquina cricut me costo $269 y al día siguiente la quise devolver porqué no entendí usarla y no pude devolverla porque medigueron que ya estaba abierta eso es orrible tengan cuidado de lo q compren ahi
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Jason Cadell
Shopping at Michaels, 2768 Aurora Ave, Naperville, IL 60540 is always fun. Lots of sales in the Sunday paper like 50% off or more on custom framing in their frame shop in store.
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Jeffery Brennan
Looking for a frame for my son for his Taekwondo certificate which was an odd size. The lady in the frame Department was very helpful and assisted in choosing the right frame.
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Tyana Harland
Love it, love it, love it!! They actually have soy wax! The staff is nice & make sure you have what you need. They finally build a store thats only 10 minutes away.
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Victor Castro
This place seemed much smaller than the other Michaels Ive been too but it was also very nifty and layer out nicely. Came in, found what I needed in no time.
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Alysse Meiners
I came here looking for a specific item for my sons school. The first employee I encountered knew exactly where it was making my trip very easy and quick.
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Rachel Schneider
Had more selection of knitting needles than Hobby Lobby, but yarn selection is not great unless you want the cheapest acrylic worsted weight.
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Lori Korda
This is the best Michaels. Huge store, great selection. Never have any issues when I go and always end up spending more than anticipated.
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A Private User
I love it there for all the selection of products and lower prices. It has everything to keep you being creative to your hearts content!
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D. B.
Love the store. Good clean but higher priced then less organized hobbie lobby. Still recommend to check it out. They have coupons!
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Vipul Uplenchwar
Great place for art enthusiasts. You literally spend hours in this store to browse and buy the items needed for the craft work.
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Sam Jaros
A great place for arts and crafts ranging from grade school projects to professional pieces. The staff is really helpful too
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Samir Parekh
Excellent selection of every imaginable art and crafts supply. Reasonable prices and good discounts on seasonal stuff!
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Britanny Marie
Love that they have good sales, price match and always have a coupon. And the customer service has always been good!
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Brian Knerien
The staff here is very friendly and always willing to assist. Its clean but parking is not the easiest.
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T. H.
Never ceases to amaze me the things you never knew you needed until you see them here.
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Harshita Dwivedi
Lovely place for art craft ,flower shopping.Rates are bit higher.Staff is helpful.
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Gerald Jacob
Found everything I needed for a project. Bad for my wallet. Good for my project
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Caryl Hayes
Everything is beautifully displayed & laid out. Great selections! Good prices.
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Garit Allen
The store was clean and the employees helpful. An all around good experience.
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mark nuckols
Great framing, service, pricing, quick turnaround, good communication
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Merlina Oh
Always find something on sale or have coupon with great discount.
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Lynda Phillips
If you want to get your craft on, come here and you will find it.
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Brendan Sigale
Lots of craft supplies and artwork. Good framing service, too.
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Lindsey Shortness
Has everything you could want for crafts and great coupons!
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Yuji Eric Yabumoto
A lot of arts and craft material but a little pricey.
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Kim Lacosse
Awesome! Great store. Well organized and clean.
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Yoshing Lin
Only place to find 8.5 x 11 picture frames
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deeksha varshney
Always get good deals in the store.
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christine ashcraft
Can find almost anything i need
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Ebony White
I feed my Inner Artist here!!!
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Sheila Hunley
The staff is nice and helpfull
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Felix Black
Staff isnt very professional
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Rebecca Luginbill
Love this craft store!
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Jordan Holwell
Its area and crafts!!!
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Eugene Walker
all your craft needs
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Shannon Madera
Staff is friendly