Category: | Jewelry Store |
Address: | 37 S Washington St, Hinsdale, IL 60521, USA |
Phone: | +1 630-455-1900 |
Site: | razny.com |
Rating: | 4.6 |
Working: | Closed 10AM–5:30PM 10AM–5:30PM 10AM–7PM 10AM–5:30PM 10AM–5PM Closed |
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Anita L
My original diamond came from Raznys, so I went there to to see my options for upgrading. It was a little annoying because the Hinsdale location doesnt keep much stock of loose diamonds and their selection of bands is never limited. Everything I wanted to see had to be brought in. It was wonderful that they were willing to bring them in for me asap. However, I could sense annoyance when the diamonds or bands came in and I didnt like them. The main reason for my two star review is that I wanted a Beautiful, Quality diamond. The diamond selection for a two carat were all in the SI and I clarity, one was a VS2 range- but extremely high priced. NONE of the diamonds had information about their cut quality (good to excellent). It was obvious when I would see the diamond that it was not a beautiful, quality diamond. When I would make comments, the Razny employee would make remarks like "oh, you can see that" or "oh, wow, really, no one is going to be looking that closely at your diamond." The one blond, heavier, middle aged woman who worked there wasnt helping me. She was very loud every time I came in. She made a comment to me the last time I decided to come in. She made remarks to the degree of me not knowing what I was seeing. I was always pleasant, and never said anything to their comments. However, it really bothered me, hence this review. No one will ever look closer at my diamond than Me. Only a person who knew nothing about diamonds would buy the diamonds that were presented. I actually did ask if people really buy these diamonds. The sales lady shrugged and said yes, "people who chose not to see the flaws." I did take my business somewhere else. Please do your homework when looking for a diamond, otherwise you will be throwing your money away. I did find my upgrade- quality and beauty... and price at another galleria. Do your homework and do not let people pressure you into their limited selection.
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Lettisha Ervin
Stephanie was such a great delight to deal with, she didnt pressure us to buy anything, she was very knowledgeable about everything within the store and just a pleasantly enjoyable salesperson, AND we realized that we have a lot in common with each other, especially our jewelry preferences, so I can say that I am definitely going to continue to patronize RAZNY JEWELERS IN HINSDALE! THEY ARE SUCH AMAZING PEOPLE AND HAVE GREAT ITEMS THAT I WILL DEFINITELY BE THERE TO BUY! If youre ever in the area, I would recommend the canine rings, they are UNDENIABLY UNIQUE, I HAVE NEVER SEEN ONE BEFORE, and it is one of the pieces that caught my eye inside of the display window, plus 10% of the purchase of one of these goes to the HINSDALE ANTI-CRUELTY SOCIETY, WHICH IS THE BEST PART ABOUT THIS GORGEOUS RING! SEE FOR YOURSELF, HERES MY KANE-DOG, my first Labrador, GOD BLESS HIM FOREVER FOR HIS UNCONDITIONAL LOVE!
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GREG MAJESKI
Wonderful experience on Rolex First time ever purchasing from Razny and exceeded all my expectations I dealt with Stephanie who is absolutely wonderful real class act So refreshing to deal with someone that knows her stuff but isnt pushy or stuffy which sometimes you find in high-end retailers Quick easy transaction and and dealt with extremely fairly and professionally. Stephanie even suggested a great place for lunch across the street!!! Thank you Stephanie!
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Jodi Murphy
Ive been there twice with a beautiful Rolex given to me by my mother, who passed away recently. This watch wasnt purchased here, but despite that, theyve been so helpful on two occasions to educate me on its features, operation and care. They also made one small adjustment for me without charge. Customer service is fantastic and much appreciated. Im a fan!
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Kathleen M. Brinati
I have been to Razny Jewelers multiple times. They have beautiful jewelry and their repair and design service is outstanding. Everyone is very friendly and professional. They are also fair and upfront. I took a watch in for battery and the informed me that I could get it less expensive if I took it to an authorized dealer of that brand.
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Tim Russell-Jones
Excellent service, Stephanie is wonderful to work with. Razny truly rewards loyal customers and will help full fill even the most difficult items to obtain. If you want a non pressured expert guidance visit the Hinsdale store.
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Antonio Ortiz
Excellent experience! Stephanie and her colleague Lois were very helpful and service was top notch. They answered all of my questions and I would highly recommend this store in downtown Hinsdale.
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laura kajmowicz
Ring repair!!! Amazing job looks brand new!!! Customer service is outstanding !!! I will not go anywhere else but Razny! I have been to many jewelers and none compare!!!!
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moises goldman
Stephany and Lois are remarkable. They create a great experience for anyone shopping at the store. I hope the owner gives them a huge raise!!!
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Claude Evan
Its always a pleasure to deal with Raznys. Ive been to the stores in Addison and Hinsdale and the staff is always a pleasure to deal with.
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Mind Made
Very nice. Was hoping for a bigger discount after spending $23K on a diamond ring.
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A Private User
Great we love Louis at the Hinsdale store. He is very professional.
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Jewel Crowns
Courteous staff, excellent workmanship, prompt service.
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Everybody Knows
very patient helping me to make decisions.
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Robert Schabinger
Beautiful store and knowledgeable staff.
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Armore Palisades
Very great service. First rate.
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Ice Queen
Wonderful!
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Isle Fright
Excellent