Vespa Downers Grove

Category:	Motor Scooter Dealer
Address:	2101 Ogden Ave, Downers Grove, IL 60515, USA
Phone:	+1 630-515-3455
Site:	gogovespa.com
Rating:	4.5
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–5PM 9AM–5PM Closed

Location

Photos 9

Reviews 8

Kristine Munoz

You cant beat the selection of Vespas they have available: all sizes, colors, models, anything you want, they have it, and the range of price points is also very good. I had a mixed experience with service, however. One guy was the most knowledgeable, laid back, helpful person on earth, and a complete pleasure to work with. 3/4 the way through our transaction, another person butted in and took over, for reasons I could not begin to understand. He wasnt helpful, he wasnt knowledgeable, he wasnt pleasant to deal with, and it all went downhill from there. My title and registration took 27 days (and 4 phone calls) to get to me in Iowa, when he had promised 5-7 days, and he was very quick to blame "the girls in the office" for it. If there were any way to never do business with them again, I would do it, but Vespa service is nonexistent in the state of Iowa. This individual needs some sensitivity training, or just How to Get Out of the Way training.

Randy Bell

First, get out from behind your desk. Second, dont just say "feel free to take a card" off the desk. Third, introduce yourself and shake someones hand when they arrive. While we recognize the low key / no negotiation approach, it seemed like he was doing us a favor by letting us look at something to buy. Needless to say, we didnt. I will drive further to find someone who is actually enthusiastic and has at least a moderate level of customer service. If the price is the price then why would I bother with this location?

Casey Goldberg

I was looking for a Vespa to purchase and I was helped right away. I worked with Danny who was extremely helpful and nice. They found the exact one I was looking for and said I could get it delivered within 3 days. The process was so easy. All of the paperwork came in one email and they were very organized. Highly recommend. Beautiful bike!

Francesco DiStefano

I purchased a Piaggio Typhoon 125 from Vespa Downers Grove and it was a very easy and fast experience throughout the whole process. The salesman was very good and the process was very quick from start to finish. I would recommend Vespa Downers Grove to anyone looking to purchase a scooter or moped.

rich chey

Bought a used Vespa from Al at Vespa Downers Grove. He was very professional, prompt and helpful throughout the entire process. I highly recommend this dealership.

Maria Avgerinos

I had a great experience purchasing my first scooter here 10/10 would recommend. Everyone was very helpful and genuinely had my best interest in mind!

David Sanchez

Great dealership. The guys are very helpful and the scooters in display are just beautiful

Luke G

The guys there are very friendly, and informative. Very good experience.