Category: | Eye Care Center |
Address: | 313 W Dundee Rd, Buffalo Grove, IL 60089, USA |
Phone: | +1 847-541-1184 |
Site: | bgeyecare.com |
Rating: | 3.9 |
Working: | 9AM–6PM 10AM–7PM Closed 10AM–6PM 7AM–3PM 8AM–1PM Closed |
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Andrew L
I went to get tested for reading/computer glasses, and the had to go two different times because the first doc went way too fast while testing my eyes. The second time wasn’t much better, always being rushed to make a decision of what you see, and the results were different on the two different testings. The glasses provided to me were progressive which I had no idea they would make you feel like you were on LSD. If you would have explained the effects of that type of glass, I would have not chosen them. Had to bring them back and I was then given another progressive pair of glasses that were similar to the first pair several weeks later, REALLY ?? I just told you how much I didn’t like the first pair. Maybe I should have brought a translator because I made myself very clear what I wanted in the beginning on day one. I then got a third pair weeks later and felt they were just trying to get rid of you like all this was my fault. There are so many Eye Care Centers in this neighborhood (one across the street) as I drive around it, I REALLY regret not going to one of them before I visited your place. To summarize the experience at Buffalo Grove Eye Care Center, I really didn’t expect to have to go there eight different times just to get a pair of reading glasses. I would say there are better places to get your eye care from. The only referral you will be getting from me is a negative one because you have earned your grade. I suggest anyone who wants accurate eye care to go somewhere else.
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Julie Player
I have been going to BG eye care for 7 years for vision screenings. I shared concerns about my eyes feeling dry and having to blink a lot to see clearly with my right eye. The doctors didnt take my concerns seriously - one actually said the exact words "youre too young for that to be a problem" - and said I should just use eye drops. I considered them experts and listened. Well, my eyes continued to bother me so I went to an ophthalmologist. They immediately diagnosed me with Occular Roseacea and clogged ducts that are so bad I now need surgery --- definitely NOT dry eyes! Save your eyes and go somewhere else!!!!!!
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Katrina Koszczuk
Hands down the best optometry experience I have had in a long time. The staff were courteous, efficient, and worked with my budget. The doctor was able to assess my eye health and prescription even though I did not have any records from my previous doctors. Lastly when I was diagnosed with a stigmatism and had trouble getting used to my new glasses, the doctor worked with me, lessened the correction, and replaced my glasses with ones that I was able to get used to. Now I see better than ever. I highly recommend Buffalo Grove Eye Care Center!!!
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Dave Heller
i went for my annual eye exam Monday june 13th . as usual the staff was excellent. I met Dr Saha for the first time and she was everything I was told she was by the staff. very nice, very caring too. kudos to Sharon who as always got me my new glasses and Tracy at the front desk. she always has a warm welcome for me. I have been going here for years and will recommend this to my friends if asked. .
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Jack Dreyer
Very helpful, friendly professional staff! I am so happy that I found out about this business. Everyone on the staff is so helpful and friendly. I got a great eye exam and then chose new glasses. They have a great selection of reasonably priced frames, as well as beautiful designer frames. The staff helped me pick my frames and offered excellent advice for choosing the right pair. I will definitely go back!
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A Private User
The staff is always welcoming and effecient. My daughter and I have been coming here for many years. They were very good with her as a young child, and helped get her into glasses with a light touch, Their new online reservation app makes it easy to make and get reminders for my appointments. All of the optometrists are highly competent and take the time to explain the procedures and options.
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Raymond Reynolds
I went in for an eye exam and to have my glasses updated for computer use. The exam was done quickly, efficiently and professionally. The exam showed that my prescription had changed so getting new lenses was really needed. The person who assisted me with adding the computer section was also helpful.
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Ed conkle
Called trying to get an appointment due to broken glasses. They told me I would need to wait 12 days before theey could see me. I was very surprised they would not get me in same day or even next day. How do they expect people to go without their glasses?
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Victoria Ramirez
First time going in as a adult, I also took my dependent. Every single person was so kind, so friendly. When it was my 4 year olds turn, everyone was talking him through the process. He was able to sit through the whole exam.
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Kyle Joerger
Great place with friendly staff! I had my first annual checkup here a few months ago and I would definitely recommend checking Buffalo Grove Eye Care Center out.
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googlefan
If you need a diagnostic - please go somewhere else! All Dr Heimlich did was send me to another doctor - and charge $289 for this! The place is a rip-off.
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Malik Merchant
Exam and staff are very knowledgeable. Enjoyed my visit and came away seeing better. Recommend this clinic to the highest of my ability.
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Diana Quiroz
Im happy with the service and very knowledgeable friendly staff!