Category: | Motorcycle Dealer |
Address: | 780 Cobb Pkwy S, Marietta, GA 30062, USA |
Phone: | +1 770-425-4000 |
Site: | mmsmarietta.com |
Rating: | 4.3 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 9AM–6PM Closed |
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Kurt Dean
The 2012 Can Am DS90x is the worst 4 wheeler i have ever owned or seen. Its a piece of junk. I purchased the DS90x from Conyers Mountain Motorsports because Marietta Mountain Motorsports did not sell CanAm at that time. The Conyers store is 60+ miles one way from my house and the Marietta store is 13 miles from my house. I took it to the dealer because it wouldnt start and the few times it would start, it ran terribly, both back tires were flat, the kick starter was jammed between the nerf bar and engine case and wouldnt retract, and the graphics on the back fender were peeling off. I spoke with the Conyers Dealership several times about this issue and they gave me Casey, the service manager at the Marietta stores number because i live closer to it. The people from the Conyers store have been very nice and they are aware of all the issues with this ATV. They gave me the phone number for Casey. I called and left him 5 messages in one week, 2-3 weeks after i bought it for this problem. He never returned my call. I called the Conyers store about this and they were very apologetic and said they would have him call me back.He called me back 3 days later and left me a message. I called him several times and played phone tag a couple of times with him. I never spoke to him until i brought it to Marietta Mountain Motorsports. After leaving several messages for Casey and he not returning my calls, i took it to Freedom Powersports in Kennesaw which is 5-6 miles from my house. They said it had very little oil in it and the choke cable wasnt connected to the carburetor. They said the graphics would have to be done by the dealer i bought it from. They added oil and connected the choke cable. They only charged me $20. It ran ok for a few days but very under-powered. I called Conyers Mountain Motorsports and told them Casey would not return my calls and that i took it to Freedom Powersports in Kennesaw. I called CanAm to complain and they told me the dealer had to resolve my issues. Everyone is passing the buck, and nothing is being done. I took it to Marietta Mountain Motorsports a couple months later because i could not get Casey to call me back. I even went by the Marietta store a couple of times and left Casey messages. These were the issues: both rear tires were flat, the graphics were still peeling off and it wouldnt start. A couple of weeks later, Billy, one of the techs from Mountain Motorsports, called me and said it was out of warranty by 3 days, and it would be over $300 to fix it! I have had all these problems from day one! When i picked it up, both rear tires were flat, the graphics were still peeling off and it wouldnt start. Now, to get the starter engaged, you have to hold the brake lever a certain way and push the starter button a certain way, oh and you have to hold your mouth a certain way too. When i got it home and tried to start it, it was hard to start and running rough. This is what i get for $316? I paid $4000 out the door for it. It looks great and handles great, but runs like crap! My daughter has a 10 year old Dinli 50cc 2 stroke ATV that is almost as fast as this DS90x. This is THE worst motorcycle, ATV, Dirt bike, SxS experience i have ever had! I would never do business with this company again, unless they fixed the problems and refunded my $316.
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Brian Dix
Ive been going to Mountain Motorsports for years. Ive had the pleasure of buying from their retail section and having my bike serviced by their maintenance section. Retail: MMS Marietta has quite the inventory of both gear and parts. Im a huge Alpinestars fan and they have just about everything no matter what you ride. Ive been helped by one of their employees, Joshua Dey a few times. Josh helped size me up for a track suit, boots, gauntlets, jackets, you name it. He gave me a solid run down on their products and made a few recommendations given my needs and budget. These guys (and gals!) will not steer you wrong. Josh and many others ride or track their bikes regularly, so they live the lifestyle they sell. They all have an excellent understanding of the pros, cons, and fitment of just about every item they sell. If you know what you want, youll be in and out in minutes with no questions asked. If youre not sure, theres always plenty of employees who wont hesitate to ask if you need help with anything. Maintenance: I first went to MMS to have my 2007 Honda CBR600RR serviced in December 2011 or so. Ive gone back every time I need a service or repair because of their staff. Their prices are competitive, but their staff are great. They stand by their work. This past summer I had my 16k service done on my Honda, a big service considering there is a valve inspection (the entire engine has to be stripped). They said everything was good, but upon driving the bike home, the bike was acting up, pinning the throttle would make it stick. So I brought it in and they immediately fixed the issue. Another issue came up later that night, so I brought the bike back again. Upon bringing the bike back a second time, they ended up replacing over $1k worth of parts (including a throttle body $$$) and well over $1k in labor. They didnt charge me a dime. Their shop does great work and if they do miss or mess something up, they will take care of you, so fear not. I had the pleasure of dealing with Casey and Josh Trainer over the years, both of which are outstanding reps for MMS. All in all, Mountain Motorsports Marietta is an outstanding and first class motorcycle dealership. Ive never bought a motorcycle from them, but I wouldnt hesitate to given how their maintenance and retail sections have treated me. Ive been to a few bike shops over the years, some larger, some smaller, but none of them as great as MMS.
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A Private User
Unbelievable difference!!! Motions is GONE and Mountain Motorsports is here! I have been in the Atlanta motorcycle community for many years, and most riders like myself have had very bad experiences at Motions (to say the least). I promised myself to never visit this dealer again, but when I heard from a friend that Mountain Motorsports bought out Motions I wanted to see what (if anything) had changed. I have been out to the big Mountain Motorsports location in Conyers, which is by far the best dealership in Atlanta. Nice, friendly people, very competitive prices on bikes, parts, and service, and an amazing facility. All I can say is WOW, what a difference new ownership makes!! All of the old employees that were rude or just didnt pay their customers any attention are gone. I was greeted as soon as I walked in the store and just about every employee I saw said hello and welcomed me to the store. I also noticed how clean the dealership was, which is another huge difference from Motions! After talking with one of the new sales guys for a while (his name was Bill) about the all new facility they are opening at the end of the year just a couple of miles down Cobb Pkwy, a very nice used Suzuki V-Strom caught my eye. I had been researching what used V-Stroms were selling for online, and Bill was able to make me a killer deal, and before I knew it, I was a proud new owner!!! Mountain Motorsports even does all the maintenance and oil changes at a 50% discount if you buy a bike from them!!! All I can say is that if you want a great deal on a bike and save money on services, then Mountain Motorsports cant be beat. Thank you Bill and the new team at Mountain Motorsports for giving me and all the other riders in and around Atlanta a new home in Marietta!!!