Related: | best buy gainesville ga |
Category: | Cell Phone Store |
Address: | 679 Dawsonville Hwy, Gainesville, GA 30501, USA |
Phone: | +1 678-450-8810 |
Site: | verizonwireless.com |
Rating: | 3.9 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM |
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A Private User
my experience was great until i realized that i had been misled. after being misled, i wanted to do business with another store and asked them what i needed to do to cancel transaction and the y told me i had topay a 35 dollar restocking fee. i dont know about yall, but that seems rediculous to me becasuse i havent even seenthe box or opened it and they tell me i have to pay a fee. so i then talked to LEANN who obviously didnt understand how rediculous this is and doesnt care about customer retention at all. If i didnt like verizon so much, i would just get an iphone
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Jim Byrom
I dont really like the new Verizon store. No counter, no obvious service or support department. Assistants float through with tablets and are cheerful ... but its hard to get answers without them consulting with each other, and no one seems to be in charge. Good news, you can still buy a phone and walk out with it ... but for everything else ... go to your account on line, while simultaneously calling customer support. Its the only way to get anything close to their old level of service.
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Jeff Weaver
DJhoanna is the best sales lady. She answered all my questions, help me decide on the best phone for me to replace the one I had that broke. When I have any questions about my bill or new options she has all the answers. Thanks Verizon for having a great sales staff.
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Noel Nunez
Store manger could really put himself into our shoes rather than being focused on sales and sales number. Coming from T-Mobile I should of stayed with T-Mobile at least they care and went the extra mile to take care of there customers.
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Robin Dickson
Best phone service out there. Its Verizon. On this visit all was good and they were able to take care of my issues. If you want reliable phone service go to Verizon. They are not the least expensive.
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Brania Brania
Porque la atención es excelente y los teléfonos son los mejores en el mercado
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Magdalena Ash
I have been very happy with my phone. Once in a while will give me issues. The people there are very friendly. And my friend Larry Page always so helpful.
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Paul Stanley
They have a bunch of cell phone related stuff. Many accessories. Best Buy has more, but Verizon across the street has plenty.
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Martin Cruz
Always had great service here until some service specialist guy named Erik ruined it. Horrible customer satisfaction.
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James Timont
Eric needs more help about handling things with customers. I have seen Verizon do better than this.
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Scott Durham
Can be a very long wait if you get there at the wrong time. They stay very busy.
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Gregory Evans
I went there with my Mother. Staff was very helpful and treated her good.
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Kelli T
They were helpful and steered me away from making an expensive decision.
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Matthew Wells
This place has nice seating and its pretty fast for a phone store.
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Victoria Perry
There is usually a pretty long wait but the staff is great.
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Marion Pierce
Only place to go when its time for that new phone!
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Patrick Campbell
Knowledgeable staff, great service and products
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Grant Bright
Always very busy. Need an appointment.
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michael whaley
Lady was not very knowledgeable.
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robert engstrom
Solved my issues promptly.
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Evelyn Smith
Wait for service too long
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Rachel Woodrum
Friendly and helpful.
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Fronanda Strickland
Pretty quick
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Wiley Henry
Very helpful