Category: | Furniture Store |
Address: | 545 US-46, Totowa, NJ 07512, USA |
Phone: | +1 973-785-0200 |
Site: | fortunoffbys.com |
Rating: | 4.2 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM |
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Eileen Patterson
I love the selection of beautiful outdoor furniture. The umbrella I bought looks great with my existing set of furniture and Windel Westlook made the sales transaction a great experience! He promised to call me the minute my order arrived, and then did do that. Not only that, I rushed to the store to get the umbrella 90 minutes before my company was due to arrive for an outdoor party. The truck lift was broken, and Windel jumped into the truck and found my item for me, enabling me to get home, and put the umbrella up, with time to spare! You do not see customer service like that often enough anymore!
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Jonathan Hall
We were super impressed with the staff and selection at this store. We usually shop on sites like Frontgate and Ballard Design for outdoor furniture and accessories but decided to shop here because we wanted a faster delivery time. We found a high-quality cast-aluminum patio set at a reasonable price, and then the sales staff (Ray) and manager (Tina) were ultra patient and accommodating as we grew pathologically indecisive on the cushion fabric. Totally low-pressure and helpful--and a better overall experience and outcome than shopping online. This store will be our first stop next time.
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Kris B
Recently had an extremely positive experience with Fortunoff Backyard store. I dealt with Tina and she was incrediby responsive, helpful and accommodating. She really went above and beyond what I have come to expect from even the highest end retailers and made it very clear that Fortunoff puts the customer first. I recommend highly
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kate h
The sales staff was extremely helpful and patient. They really went the extra mile to make sure we walked away with exactly what we wanted at the best price. They have a really nice selection of outdoor furniture which made it hard to decide!
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Khalid Elachi
Helpful staff who dont bother you too much. Attentive with decent pre-summer and end of summer sales. A bit on the pricey side but quality is top-notch. Great place to get some grilling items on sale at end of season.
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Lisa Gonzalez
I was very pleased with the selection , and the knowledge of the sales people. Overall a very good purchase experience.
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Anthony Marella
Great for seasonal shopping somethings are bit pricey but they have unique items
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Jane G
Great furniture but Ski Barn has by far the best quality well made furniture.
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Jessie Hillsberg
Tina the store manager made our experience exceptional and very enjoyable
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vivian kurtin
good selection and service
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Harneet Singh Pasricha
Outrageous prices
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Anthony Vercelli
Overpriced