Authorized MetroPCS Dealer

Category:	Cell Phone Store
Address:	3980 Platt Rd B, Ann Arbor, MI 48108, USA
Phone:	+1 734-369-4225
Site:	metropcs.com
Rating:	4.3
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 12–5PM

Location

Photos 22

Reviews 15

James Song

Patrick, the man who repaired my screen & replaced my battery, was great. I had my screen fixed about a month ago, and I took it in at 2PM on Sat and I had it back in my hands by 4PM. He recommended that I replace the battery since a) it was starting to swell, and b) my phone died at about 20-30%. Of course, I thought he was just your average sales guy trying to get me to replace parts I didnt need so I didnt get the battery replaced that day. I was so totally wrong; by the 3rd week, I started to see several "hot spots" where the battery was pressing against my screen. I knew I was in trouble when the screen was starting to come off the case :O I took it back to Patrick, and he had the battery replaced in less than 30min. Very honest man, and I will be going back to him for all my services as long as Im in Ann Arbor. Thanks Patrick!

Milestone Recyclers

If this is the location attached to Biggby Coffee I had a really great experience last year porting my number and service over to Metro from another prepaid carrier. The salespersons name was Phillip and he was very polite toward me and the other customers who sought help with repairs, ports, and purchases. The actual transaction took longer than we expected because H2O did not want to give up the number even after all credentials checked out. While Metro service is about one or two signal bars shorter than Verizon or Cricket, Im still a customer for their free hotspot and easy billing.

Phillip B.

I gave my phone to the store late on Wednesday, and they were able to repair the screen and give it back to me on Friday. The screen works fantastic, and they even repaired the charging port for me! The people at the store are super helpful and friendly. 10 out of 10 experience, I wouldnt go anywhere else. My brother had his screen repaired at this place too and the experience was the same level of prestige.

Kathleen Sigler

I have been a Metro PCS customer for almost 11 years and have seen many people come and go. I have remained a loyal customer because Patrick has the people skills and the customer service knowledge that is missing from many stores here in 2016. Patrick goes out of his way to make his customers happy... If you are looking for knowledgeable and reliable service, this is the place to come!

adam husien

Me and my family switched from sprint and got all new family plan with metro, met with the owner Patrick who was very nice and helpful, also the other employees there went out of their way to insure our happiness with our transfer, I will be sending my friends and family here if they need phones or any other services.

Anne Brooks

I shut my iPhone 6 in my car door and shattered the screen and bent the side of the phone. Tony at metro pcs replaced the screen and fixed the bent part. He was very friendly and fixed my phone fast. Thanks tony!!!

Ar Ru

We had a great experience when buying my husbands phone. Not only did Patrick give us a good deal on a phone he noticed that I dont use a lot of data and gave us a cheaper price and new screen covers.

Cindy Maggetti

Ran in to get a phone case as a gift and Shannon was SO nice and helpful. Excellent customer service!!! I bought the case because of his caring, personable attitude. Highly recommend him!

Bharat Nagda

Had to visit three times to get the screen fixed on my nexus 5. Every time i visited them, they fixed one issue and there was a new issue once they repaired it.

Ashley Laskey

BEST MetroPCS store around the area! Great location and products! Excellent customer service and the manager Patrick was super helpful! Thanks again guys.

Patricia Cruz Martinez

Great, fast and reliable service. Ive taken several products in to get fixed and have always had a positive experience. Customer service gets an A+.

Tony Jay

This is my go to place to pay my bill, very convenient and nice guys that work there. I would highly recommend!!

David Zalewski

Knowledgeable and friendly service and information, quick turnaround on phone repairs. Great experience.

ThisDumb Girl

Our phones didnt work cuz we have trees bloking the line and the people didnt do much still freindy tho

Brian Mccarren

Fast and friendly service