Staples

Category:	Office Supply Store
Address:	2255 Pleasant Hill Rd, Duluth, GA 30096, USA
Phone:	+1 678-474-4761
Site:	storelocator.staples.com
Rating:	3.5
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 10AM–7PM 11AM–6PM

Location

Photos 41

Reviews 20

Angela Glaze

*Review For Print Shop Only* What can I say? Just give ALL THE STARS to Shamkia! She is superb with customer service, fantastic personality, and goes above and beyond in her role at the print shop. Shamika is extremely knowledgeable and is THE ONLY representative, in all of my years as a Staples print customer, that I trust to complete my orders. Half the time I dont even know what I want until I try to explain jibberish to her and she says, "I know exactly what you are trying to say. It will be ready in ten minutes." and guess what, it is always PERFECT! My orders sometimes consist of three-four different paper stocks, and even though I dont know all of the weights, I can say, "I want the paper that feels like such-and-such" and she reads my mind and uses the perfect paper! When I came in wanting to print homemade, double-sided 5x7s to make party invitations, she recommended that I order online invitations and helped me through the entire ordering process and they were the best quality I could have hoped for! Now, every order that I send via email, I make sure to note, "If you are not Shamika, please wait until Shamika is available and have her fulfill my order. Thanks!". Shamika is a gem and I hope that she gets all the recognition that she deserves. When Shamika took her well-deserved vacation last month, I nearly lost my mind trying to deal with the people filling in for her. Everyone kept telling me, "It cannot be done." and one person even told me, "Well, Shamika takes time with each order, and I just dont have the time to do that." The not-Shamika representative literally gave my my prints with heads cut off in the photos and everything completely out of skew. It was a mess. I returned to get reprints when Shamika got back, and Shamika printed them perfectly! Anywhom... SHAMIKA IS MAGNIFICENT AND SHE DESERVES ALL OF THE PROMOTIONS AND RAISES AND PRAISES YALL CAN GIVE HER! The walls of my home are literally COVERED with all of my photography and art that Shamika printed perfectly for me. Shamika is spectacular!

Anh Nguyen

They say price match guarantee. Well when I get there they says Amazon charges shipping so they have to add in shipping charges. Last time they said they dont match Amazon because in their computer doesnt have Amazon listed. Then the time before that they cannot match the manufacturer of the products. Im done with Staples. Just order online from Amazon and no tax or shipping. Thats the bottom line.

Jeff West

Called ahead to see if an item was in stock, it was so I drove the 10 miles. At check out the item rang up at a different price than was online. The store manager would not allow me to use a coupon from their weekly ad and buy the item at the online price. Not much of a reason or apology for my wasted time and effort. I left and bought the item at Office Depot.

Azim Hajiyani

Horrible staff. They need to be trained on customer service. Jason and Ronnie are the reason we will never shop at this Staples again. If Staples reads these comments, then train your staff on how to give proper customer service.

Dick Daneke

The assiciates here help you gind things and help you save money. Like many office supply stores, stocking levels are spotty.

Jessica Decker

Not the most helpful staff. Both times Ive gone there Ive left frustrated. And then they ask me if I want a Staples card. NO.

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Not the best prices, but a good place to go in a pinch, for that hard to find toner or ink cartridge.

Dong Ho Choi

If you know what you need to get and stopping by to quickly grab what you need, its a great place.

Amanda Adams

Rude staff and completely disrespectful to a CHILD! Will NEVER shop here and you shouldnt either!

Rebecca D. Louis

Their customer service is good. The store seemed to have limited inventory though.