Big Lots

Category:	Discount Store
Address:	11247 SW 40th St, Miami, FL 33165, USA
Phone:	+1 305-229-7353
Site:	local.biglots.com
Rating:	4.1
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM

Location

Photos 100

Reviews 36

Awmna Kalsoom

I went in to the store for the Living Colors 40% select curtain panels sale. I Looked online for which curtains were on sale (84 inch) and selected those with a 140 inch rod and some other sale items and proceeded to the cashier. The first curtain rang up correct and then the other two did not. I asked the cashier to check the aisle because I picked the one on sale. The only difference between the two was the color, and both colors were supposed to be $7.20. The cashier did not speak english and I did not speak enough spanish, I flagged down a cashier walking by and asked if he could help. He rang up the curtains again and said that they were not on sale. I asked him to please check the aisle. He said no they are not on sale, and kept repeating himself. Then the girl laughed and they said rude insults because they thought I did not speak any spanish, but I spoke enough to understand. I asked them if they will call or wait for me to go get a manager that can help. Instead of paging the manager they said go find him. I went back and grabbed 3 more curtains marked $9 online. Then I found the manager and asked if he spoke english and he said yes and as he approaches the cashier he says, interesting I am just learning she doesnt speak english (about the cashier). He turns out not even the manager, but he listens to me and agrees the price is incorrect. He gets the manager, Erit. He comes and rings up the curtains and says the same thing the cashiers told me, who were laughing and sneering at me all the while rolling their eyes when I spoke. The manager had the same robot like response when I showed him the online promotion for 40% off and he said no it is not on sale. I asked him to check in the aisle and he came back with the sku bar which both had the same price with red clearance sign on it. He then said no see it is not same, different color. I asked him to please get 3 of the $7.20 and he went and came back with 1. He said no more, I asked to give me the price for the other color since he ran out and he said no no different color different price no sale for this. It was as if I was talking to a wall. I asked him why he keeps saying it is not on sale when it was clearly marked clearance (even when he grabbed the bar with the sku) and he just said no sale no. Then he said a racial slur and insult to the cashier in Spanish. At this point he was hopeless to try and reason with. I walked out and did not make any purchase. Extremely dissapointed and feel like my basic human rights were risked by shopping here. I am going to make sure everyone at campus on FIU knows not to shop there by spreading the word on campus.

A Private User

This store gets a mixed review. The merchandise is well-priced and the variety is wonderful. Sadly the management is lacking on various counts. Too few cashiers on the weekends that lead to intolerably long lines but the most disconcerting thing about this store has been the cashiers that dont even acknowledge you. They are talking to one another gossiping about their co-workers or complaining about supervisors. I have needed to ask a question and have not been able to even get eye contact. Recently it has been better and I hope this trend continues.

Roger Ragbirsingh

This is one of the best Big Lots that Ive been to. There are lots of items in stock and the place is very well kept. Theres lots of parking for customers and the staff is friendly. I may be wrong when I say this, but I think there are more items for sale here than in other stores. I say this because I visited another branch on Dixie earlier the same day and found many items that I saw at this branch, that I didnt see at the other there.

Galib Bashirov

NO CASHIERS AT WORK! This place has no cashiers. How can a retail store have no cashiers. This big lots is the answer. Their cashiers are doing everything for the store except their job. Sometimes there are no lines, but sometimes its interestingly quiet. Not because there are lots of cashiers working, but because there is nobody shopping as a result of cashiers retardness.

Ana Maria Corrales

Get to the store in search of some patio chairs 3 hours looking for someone to assist me and when I asked the cashier if I could call someone told me that she was alone and another lady and no one else

A Private User

Los trabajadores son excelentes y atentos. Sus productos están al alcance del consumidor.

TheAlla3665

Encontre lo que andaba buscando y mas.Estoy fascinada.Regresare muy pronto.

gini miguez

La cajera me pareció incapaz de realizar su trabajo con calidad.

Libertad Beraza

For the first time I found an employee eager to help me at Big Lots. Ussually they are too busy to help. This lady when out of her way to help. Thanks

Elvys Fernandez

Muy limpio y organizado con empleados muy amables.

Alex Stewart

Bought a Bench there and when built it the damn thing was missing several bolts....Pissed because was surprising my wife with the gift

Digna Garcia

Siempre encuentro lo que ando buscando, buenos precios.

Eddris Canada

No esta como antes habia mas cosas y con calidad

Jacqueline Calderin

Antes lo encontraba mejor a perdido muchos productos k antes conseguís allí no se lo.k pasado perl.me gustaba mucho

Danny Alvarez

It was alright but the inventory was shy and it was pretty messy. I guess what youd expect from a discount store.