Category: | Jeweler |
Address: | 4834 River City Dr #119, Jacksonville, FL 32246, USA |
Phone: | +1 904-564-1972 |
Site: | mayors.com |
Rating: | 3.7 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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A Private User
TERRIBLE CUSTOMER EXPERIENCE! For a supposed high end store, one would expect a similar high level of service. Unfortunately, that is not the case at Mayors. After taking a piece into the store to be engraved, they not only lost the piece, but then failed to inform me. I understand that s--- happens; it is what is done afterwards that separates good stores from stores like Mayors. When you lose something of great personal value that I have entrusted to you, I do not expect to be the one calling you for the status, and I am aghast that even after 6 weeks, I am still unable to get anyone to take accountability and resolve this issue. TERRIBLE CUSTOMER EXPERIENCE!
MA
mary smith
My husband and I had a WONDERFUL experience at Mayors. The staff was wonderful and their knowledge of Rolexes are second to none. We purchased one for Charles and one for me, as well as a pair of diamond earrings for our daughters 16th birthday. We will never go any where else in Jacksonville.
JA
Jake Witsen
Great experience here with my new friend Suren. He was TERRIFIC with helping me find exactly what I needed at a perfect price. Couldnt be happier with his friendly, expert service. Mayors is a great place to bring your business!