Category: | Jewelry Store |
Address: | 850 5th Ave S Suite B, Naples, FL 34102, USA |
Phone: | +1 239-403-3033 |
Site: | silvereaglegallery.com |
Rating: | 4.8 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–9PM |
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Michelle W.
I am so surprised about the positive reviews regarding the customer service. My experience was quite the opposite. The customer service I received was poor. The lady who was working in there was so annoyed and upset. I witnessed it in the contact with other costumers in the store before she even came to me. I have loved, loved, loved all the beautiful silver jewelry the store has to offer and even more the great prices!!! There were a few pieces I would have liked to purchase that day. I decided not to and left the store, knowing I will find it somewhere else where I will feel treated right - not special, but RIGHT! There a plenty of fantastic opportunities on 5th Ave where you dont need to feel bad about being a customer who might want to look at something a bit closer and without the glass in front, before you decide to buy some jewelry. Bigger issue if you might want to try it even on- oh oh oh...! A no go!
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Ivyie Moreschi
They have an incredible collection, the shop is absolutely stunning. After making my way around the shop I asked the employee if they had carried something related to a deer skin pouch that you keep a stone in, and it hangs from your rear view mirror for safe travels. This is something I had bought from a festival a few years back, so I was just curious if they had carried it. She then replied with a very snarky attitude as if I were stupid "Well we carry stones. And we carry pouches. So you can put a stone in a pouch" with an annoyed facial expression. As far as going back to the shop, im not 100% sure I would like to. The customer service I received was not the best, especially for being on 5th Ave where you never know who will be coming in.
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Mallory Ponting
I had great vibes coming from the staff. They were more than excited to help me and let me stay, for more than 2 hours, to check everything out. And they stay open until 10 pm most nights, which is great for me. One of the girls was so nice to help me find the right mineral for my needs, also how to recharge them. Ooohhhh, they have layaway, which its so awesome for the bigger more expensive items I really really want. I will definitely be going back in the future, and have already told my friend about it.
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Bill Raines
Every time I visit Silver Eagle, and I visit often, its just a fantastic experience. Theres always something new. I personally go there for the rocks and crystals and can never seem to leave without buying something. The prices are great. The staff, I cant say enough about, helpful, knowledgeable, with such great personalities. Jami is definitely one of my favorites. Shes really great. If you havent been to this place youre doing yourself a disservice.
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Tiffany Muehlbauer
An incredible collection of Native American jewelry, crystals, gems and other metaphysical products. I find something I want every time I visit! The knowledge of the owners is astounding and you can tell that theyve been doing this for decades! This is not one of those knock-off cheap stores but each and every product is hand made and sourced directly from Native American artists across the US.
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Jami Kanapesky
A gorgeous selection of jewelry, the best mineral collection in Naples and the good vibes I felt in the store means I will definitely shop here again. Silver Eagle had become my favorite store for gifts (to myself and others!). They have something for everyone on any budget. The knowledgeable staff really listened offered some great options when I asked.
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Trevor Raines
I love this place, I come here almost every week and I never get tired of it. The prices are great and the people here are vary helpful and nice. One employee in particular JamJami a great person and I find myself having actual conversations with her. This place has amazing stuff and if you come you wont be let down.
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Pat B
Positive energy in here makes you want to buy the whole store! Sales girl was unbelievably helpful and answered 1000 questions. We walked out w a world of information. My girls cant wait to share with their friends.
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li weisman
I absolutely love this shop. I honestly think more of my paychecks go here than they do for bills. The customer service is always incredible and I look forward to coming here as often as I can.
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Jenn Moore
Beautiful jewelry and BEAUTIFUL crystals! Jami was so knowledgeable and so helpful. Its such a warm friendly atmosphere- Ill definitely be back!
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Tori Clark
Ive been shopping here for ages and I love the selection. I always end up finding something perfect.
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Kevin Short
Awesome selection of crystals, beautiful jewelry, great customer service
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Amy Cornwell
Awesome store eclectic variety of unusual gifts and Jewelry loved it
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Paula Ann
What a beautiful selection. Excellent customer service.
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Cristina Cabada
Everything in the store is beautiful!