Category: | Pet Supply Store |
Address: | 13741 S Tamiami Trail #2, Fort Myers, FL 33912, USA |
Phone: | +1 239-466-3737 |
Site: | stores.petco.com |
Rating: | 3.7 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
A
A Private User
Every single one of the employees are rude. Few of them know about the stores products, and animals. The animals are NOT taken care of AT ALL. The lizards usually have mites in their cages, and I had the lovely chance of seeing an iguana with actual broken toes and mights on his eyes, and throughout his cage. The crickets, in plastic containers, usually die. This store simply leaves the crickets on the shelves for weeks, sometimes more, in confined spaces with a cube of food (in a container of 30+). The crickets result in eating each other. The mice there are kept in terrible condition, and are often trapped in their television toys. I informed an employee that there were several mice trapped in the plastic tv set (the hole was facing the bottom of the cage and it was moist in there as if they were suffocating and overheating), the employee said he would take care of it right away BUT IT WAS NOT TAKEN CARE OF. I would love to run this specific petco store out of business if i could. DO NOT SUPPORT THIS STORE
JE
Jenny Sep
Rarely has crickets. Very poor stock of items such as lizard lights and small animal food. Staff is clueless and makes more excuses than work effort. As a former employee of Petco I can say that this store has gone way downhill. The forum Store is going to pot as well, same issues. I hate having to go so far out of my way to go to gulf coast but at least I know they have the food and crickets I need. Going to become a PetSmart customer very quickly. So disappointed every time.
CL
claire claire
Everyone is sooooo nice here! Nick, the Manager, took the time to help me, answering all of my questions and I actually learned alot from him about flea treatment. He is very knowledgeable and you can tell he really loves animals. Hes the real deal!
CH
Charlie Ball
They have the best fish and plant selection in Lee County. They have an educated staff that are always looking to assist the customer. I will definitely come back again. They also sell saltwater fish
JA
Jared Hardey
Grooming staff is very rude. Went here several times in the past and had bad experiences with nail clippings and hair cuts. Stay away if you love your pet even the slightest bit.
KR
Kristine Reed
My three fish I just brought today died immediately when I finally let them in the tank after i let their bag sit in the water awhile to introduced it to the water temp.
KH
Khim Andrews
This place is really a place of great value. Everything that your pet may need can be found in here. I love this place, they really have everything in here.
RO
Robert Allen
I visit Petco primarily for their grooming. They love your pets. My timid Yorkie/Chihuahua is scared of everything but not when visiting her groomer.
RO
Robert Fike
I dont know what some of the other negative reviews are all about, but we found a clean store with helpful employees. They all knew their stuff too.
DA
David L.
High prices, always slow check out there is never more than one register open. Three stars are for variety of goods and friendly staff.
FR
Frank Jean, LMT
Been coming for years to buy pet food. Welcoming staff. Will go out of way to help. Clean store. Rewards program is a bonus.
MA
Mathew Martin
Very friendly staff! I get my dogs nails done here and theyre always kind and caring for her since she is scared of it.
GA
Gail Rispoli
Super selection of products with all price points.........for us new puppies. Staff was so helpful and friendly.
MI
Michael Swezey
The staff is very incompetent and not knowledgeable about anything related to dogs. I would stay away .
CI
Cindylee Weber
Store smells so badly of animal excrement that you cant even get in the door. Poor animals.
TA
Tami Merlo
I love when they have pet adoptions and when the brand of cat food I use is on sale
BE
Bee Blackrain
If you have a fish tank question, find Carlos!! He is a guru!!
NA
NANCY PATE
No one to help me, went to another pet store better staffed
JO
John Goldsberry
Great staff and management. Always friendly and helpful.
KA
Kaylee Fichthorn
Best variety of hamster toys and food!
SA
Sadfire McCraven
Everyone has there own favorite place
SE
Sean Ogrady
Great selection of pet supplies.
RA
Ray Marsch
Great! The guy was very helpful.
JO
JOHNNY WILLIAMS
they have good items on sale!!
JE
Jeff Deane
Got a new collar and nametag!
LI
Linnea Okerstrom
Very friendly staff !!
CH
Charlie Irizarry
Pet trade isnt cool
AR
Armon Gonzalez
Lots of variety
ST
steel smith
Best