Stormy Hill Harley-Davidson

Category:	Harley-Davidson Dealer
Address:	2480 US-27, Clermont, FL 34711, USA
Phone:	+1 877-874-3382
Site:	stormyhillharley.com
Rating:	4.5
Working:	8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 9AM–4PM 10AM–3PM

Location

Photos 100

Reviews 15

Kevin Mcgauvran

Service was TERRIBLE! First, I decided to buy tires from them (a local dealer) rather than from Michelin at Bike Week. I also wanted them to look at a rather load ticking noise coming from the engine - load enough that I was concerned about driving the bike. Stormy Hill charged me over $250 more for the tires & installation than I would have paid at Bike Week! So much for doing the right thing and buying local! In total they had my bike for over a week. When I picked it up the ticking was still there! No difference whatsoever. I turned right around and brought the service manager out to listen. He said, he heard it no problem buy had no idea where it was coming from. No offer to look farther, no apology, nothing. I brought it to Orlando Harley off I4. They put stethoscopes on it & immediately identified the noise as coming from the front cylinder - which is what Id said to Stormy Hill. They took the engine apart and found metal filings in it. Harley Davidson replaced the engine under warranty. over a week with Stormy Hill with no resolution, under 1 day at Orlando & they replaced the engine. They also replaced the battery (wasnt starting fast enough for them), and all three lamps up front due to fogged lenses. These days I drive 30 minutes farther to Orlando - even if Im just buying oil - because they deserve my money while Stormy Hill only deserves my contempt.

Ian Riding

What a superb experience Called into to the store and talked to JR Asked if he would mind doing a deal over the phone No problem Two phone calls 20 mins deal done new 2017 streetglide special done Including trade value credit terms and full disclosure You cannot ask for better I went to the store this morning bike cleaned and ready was introduced to every team member With a phenomenal poker run I loved it The gm Jim did my paperwork offered me all products and was nothing short of spectacular Very very professional and super friendly I cannot truly put into words how incredibly well run this dealership is I say this from a solid vantage point having run very large car dealerships for the past two decades Learnt a lot from this team of professionals today Would and will highly recommend to all my biker friends The guys at stormy hill have earned my respect and my business Buy here service here you will not be dispointed Many many thanx and huge kudos to JR and Jim and all the team Ian Riding Orlando

Andy Boissineau

Hello , I have been a customer of yours for 2 years now , I live downtown Orlando , I am literally 8 mins from Orlando Harley but I drive to your shop because of the excellent service ! your staff go above and beyond ! Alyshia , Roy and Jamey have always gone out of the way to make things right with their customers first attitude ! Because of your amazing service staff I will always go to Stormy Hill and promote your store ! When i walk in i feel like a friend not just dollar signs ! Thank you ! I hope this gets to the Manager/ Owner.and you recognize what I see in your staff.

KIMMIE SORDEN

This place is AWFUL. The staff is rude and they are very over priced. Big lesson my husband and I learned and that is do not buy your motorcycle from there nor get it serviced there. They do awful work and the owner is anything but nice. I would definitely recommend Seminole Harley Davidson or Gator Harley Davidson. This place is a dump. WORST CUSTOMER SERVICE NUMBER AND IF YOU HAVE AN ISSUE DO NOT EXPECT IT TO BE HANDLED BECAUSE THEY NEVER HANDLED THE ISSUE I HAD WITH THE BIKE I BOUGHT. GO ELSEWHERE!! BUYER BEWARE!!!

K Hoover

I had a noise under my gas tank - sounded like a BB in a tin can, I took the motorcycle into HD of Lakeland - BIG mistake, after months and months of in and outs, I brought my bike to Clermont. They found a wire shorting out under the gas tank! I rode for nearly a year with a wire shorting out under the GAS tank - Thank you HD of Clermont - you have the service others do not! I am ALWAYS greated and treated like a Harley owner should be treated! I will always use YOUR services!

Joe Greco

Want to thank Alisha and Roy for their service. Alisha for being so polite and kind. Roy for wanting to do The job right. Taking longer than anticapated, its ok. I know that the bike will be right. Thats a good feeling!! Thank you both!!! I want to give s big shout out to Alyshia, Roy and Jamie. Picked my bike up today. It never sounded better or ran better. What a great job they did. Im very well pleased. Wished i could give them 10 stars. Excellent job!!!!!!

Kim Newsome

AWFUL CUSTOMER SERVICE! My boyfriend had a 9am appointment to have his bike serviced and fixed so it would shift into first gear. It took them 8 hours to get it done...he sat there the entire time waiting and not one employee even offered so much as a cup of water to him...and after getting the bike back, it still wont shift into first gear! Needless to say, we will take our business elsewhere. Definitely do not recommend this Harley dealership to anyone

Fritz Amrhein

My daughter was awaiting a liver kidney transplant and I had to sell my bike to pay bills. After 2 years I go into Stormy Hill and told them my story. They bent over backwards to get me a bike, even though it meant not a lot of money for them. Then Harley Corp sent her a gift package. This place is family, and killer service dept. Worth the drive.

Thomas DeRosa

Great Family. Sales of Parts and Service was excellent. They discovered an issue with the tranny on my 2011 Road Glide before a trip and the service was fast and reliable. Thanks to Janice the ower, Rashad service and Lisle the mechanic(now in the Army) for a job well done. CHITOWNTOM TOM DEROSA

ELIO_ motors_com

I had purchased a 2008 Ultra Classic new and was never treated as anything better than a walk in customer. Got tired of this and traded for a 2013 Can Am RT Limited Spyder. Now I get treated much better and having more fun. I loved my Ultra just did not like my experience with the dealership.

Joe Arozarena

Staff was easy to work with, new model year bikes with very low miles and in great condition. Would have preferred some better helmets to use and the fee increase due to Daytona Bike week was fairly steep ($50). Overall Id recommend them and use them again.

Michael Sheehe

I havent purchased anything from here, but I have been helped by their service center a few times. Each time the crew has been helpful and quickly assisted with the job at hand. They were courteous and the shop is well maintained.

Catherine Larracuenta

Parts department is friendly but theres an older man that works there that walk by you, doesnt even acknowledge you and seems stuck up rude. If you want to atract more customers that attitude needs to be addressed and removed.

Tom Tracey

Great shop, but small. Very tightly packed. Friendly staff and good mechs. Not much selection in clothing and other items. They could use with a good expansion plan!

Old Town Kissimmee, Fl.

This is an awesome Harley-Davidson dealership with awesome employees good prices on bikes. If youre looking to buy ask for Jr or Jim and they will treat you right!!!