Category: | Bicycle Store |
Address: | 2424 18th St NW, Washington, DC 20009, USA |
Phone: | +1 202-232-4196 |
Site: | bicyclespacedc.com |
Rating: | 4.2 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–9PM 10AM–7PM 10AM–6PM 11AM–6PM |
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NOYB Comedy
I was reluctant at first to go here to have my bike worked on. But I needed a quick turn around on the bike so I can take it with me on my out of town trip. I went here after reading couple of the reviews. Theo took a looke at my bike and told me what was wrong. The bike needed a new front derailleur. The store did not have the derailleur in stock. Theo suggested that I take it to their K St. store. He however called to find out if they had it in stock and most importantly if they are able to fix it in time for my trip. Now that in my books is excellent customer service. This is in addition to offering to have the parts delivered to his store and have it fixed there. But I took the first option. I have found a new LBS. Thanks Theo.
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Ashley Meeder
I stopped in pretty close to closing hoping for help with a flat tire. They helped me out right away, and they even walked me through the process and made sure I was comfortable with the steps needed to fix a flat. They were patient, super knowledgeable, and made it really easy to jump in as a beginner. I walked out with a working bike and the tools needed to try it on my own. Everyone was very welcoming and I will definitely try to start getting involved with their various community outreach classes. Thank you!
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Mikiase Kebede
When you walk into Bicycle Space in Adams Morgan, you can already feel the energy of the staff that is already there to help you with any problem. I just love the team and how they get things done. Exceptional service and very friendly team. They explain the problem with your bike and give you options as well as insight on how to fix it if its a minor issue. That is the only shop I go to, and I say they are one of the best in DC!
AN
Angela Foster
Steven assisted me at BicycleSPACE on K Street. I was buying my first bike after a long break from biking and Steven really listened to what I wanted and helped me find a great all-purpose bike. Steven and Phillip answered all my questions. I tried a handful of bikes and never felt rushed or pressured. The staff stayed late to tune the bike up so that I could ride out the same day, which was super nice of them.
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jay austin
Like, totally the best bike shop in DC. Ive been a patron of the shop since it was over on 7th, and it consistently provides the best service and free programming. Some items can be expensive, and every once in a while Ill have to go somewhere else/order online if a certain manufacturer isnt stocked, but for repairs, maintenance, or advice, I wouldnt dream of going somewhere other than BicycleSpace.
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John Freedman
Trued my wheels only to have one spoke break during a ride just after doing them- luckily I was not far from home but they took no responsibility for it. Tried to find another but they told me I would have to pay for it. Never coming back. Fwiw, they are friendly but you need to take responsibility if something breaks due to your negligence.
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Anna Bryant
Staff were extremely professional, nonjudgmental, and helpful with me during the three visits I made to decide to buy a bike. They made helpful adjustments to the bike that I purchased, like switching out a stem that would put the handlebars higher. After visiting the three other bike stores in the area, this was by far my favorite!
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David Swerdloff
Ive dealt with many bike shops over the years and I can without question say this was by far the best. The guys at the Adams Morgan shop went above and beyond to help me with a bike build and then, unfortunately, a break down. Its a long story but without these guys I never would have resolved the problem.
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Marlon Ulloa
I called in asking a question and the person that took the call seemed that he was having a bad day, he sounded very rude and not helpful at all. Never been a this place but this phone call gave me the impression of not a welcoming bikecicle store.
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Samantha Decker
This place was great! Not being at all maintenance savvy, I came in with a disconnected cantilever (front) brake. Guy fixed it for me in 30 seconds, didnt charge me anything and pumped up my tires for free! So glad to have it in my neighborhood!
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Elinor Huang
I walked in to buy a new bike but couldnt find anyone to help me for 15mins. Walked around and found several confused customers like me. There were a lot of people at the service counter, but no one even manned the cashier.
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Ben Shaver
Excellent mechanics and wonderful customer service in a spacious setting. Been my shop of choice for years, but just bought a bike here and the staff were incredibly helpful throughout the entire process.
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John Olson
Stopped in this shop for service and got great work done in a fairly timely fashion. There was a bit of attitude on the sales floor, but maybe they knew I was mostly about repairs...
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Ollie Dolan
Nothing but the best here. Very knowledgeable mechanics, friendly staff, good products. This chain is the best in the city, hands down. Great addition to Adams Morgan.
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kerricha cox
I have been to bicycle space a few times since they open this location. The staff is very friendly, knowledgeable about bikes...and services is always great.
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Ross Wallen
A great company that cares about the community and making their customers happy. Exceptional customer service and a good selection of bikes and gear.
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Gabriel Shapiro
Professional and accommodating staff. The mechanics know what they are doing and provide quick service.
KE
Kei Agajani
They ripped me off, and then they marked my detailed review as spam and got it removed. Awesome.
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Sam Roberts II
Knowledgeable, honest & friendly staff! Not my neighborhood bike shop, but I keep going back.
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Joe Farhat
Great customer service, everyone was so nice. Great selection of bikes and truly affordable.
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Andrew Trembley
Great service, but not cheap bikes. Dont bother if looking for <$1000 new bike
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Lidia T. Pines
Always friendly and helpful. Theyre my go-to bicyle store.
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Taryn Meeks
Super friendly staff. Great space. Glad theyre in AdMo!
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Nathan Gehlert
Very helpful and friendly. Highly recommend.
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Jason Bernagros
Great bike maintenance staff every time!
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Rebecca Bice
Really friendly and helpful. Thank you!
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Simcha Levental
Rude staff.