The Green Paw and Spaw

Category:	Pet Store
Address:	908 12th St, Golden, CO 80401, USA
Phone:	+1 303-279-2550
Site:	thegoldengreenpaw.com
Rating:	4.2
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM 10AM–5PM

Location

Photos 68

Reviews 22

Kelly Kirchmar

This seemed like a GREAT store with wonderful merchandise, food & products. Unfortunately, the owners were not in while I was there, but their son was. What a VERY UNFRIENDLY, non-helpful, arrogant, rude person. Along with many questions about products, I asked questions about donations for a silent auction to benefit a 501C3 that gives scholarships for dogs and cats that can not afford cancer treatments. . He was playing on the computer and didnt want to talk with me at all. He told me it is best to write an e-mail and they would get to it when it is convenient to them. He is NOT an asset to this business, but a serious liability. It was 2:00 in the afternoon and he told me he was just holding on for one more hour until he could get out of that place. I was so disappointed in HIS attitude that I left without buying anything.....and I had a LOT of products that I was buying. I visited 16 Golden businesses that day and I walked away with 15 donations. The Green Paw was the ONLY establishment that would not listen or help me and it was the ONLY dog/cat establishment that I visited. I was seriously disappointed in this sub-par experience. To be clear, this is a remarkable shop with wonderful merchandise. My experience with customer service was HORRIBLE.

Samantha Fleischmann

I went there to use their self serve wash for one of my puppies first baths and the young guy working the front desk was incredibly rude and unfriendly. Not to mention that when he took us back to the tub he said, "Im guessing I dont need to show you how to work a faucet." And I could see how this would be said jokingly but it came across awfully rude. My puppy was being less than willing during her bath and he kept looking over annoyed and rolling his eyes. (Huskies scream and cry for nothing, its just the way it is). Finally when it was time to pay, I was having a nice conversation with another lady working there and he rudely interrupted (literally in the middle of while I was speaking) so eager to know if he could charge me another $2 for the blow dryer. I have given this place a lot of business in the past and they will no longer be getting any of my business or referrals from me.

Kelse Lane

I took my dog to Green Paw this week and I was amazed with the service Elizabeth gave me. First, she greeted me with a smile and insured me that my pet would be taken care of when I dropped him off for his first grooming service. After they were done, he looked SO cute. They washed him and made him smell great and even got out all of the fur that he has been shedding due to the summer time. I had a good experience there and I will definitely be taking my dog back to Green Paw again!

A Private User

These folks help me chose/buy a dog coat for my dog, a product called "ruff wear" and (foolish me, it was the first Id bought) they let me think it was fine for a dog to wear when off leash. First outing, small tear. Second outing, shredded! I understand that this was my dog doing this, but if theyd educated me Id not be out of pocket so much for so little. When I asked them about it, thy said it was my problem alone. I wont be buying there again since I cannot trust their advice.

Tammy Smith

Best place in Golden for pet supplies! Actually, I drive over from Lakewood. Great staff, very helpful and the foods and supplies are always what we need. My cat has severe allergies and they have a wonderful selection of natural, no grain, no preservative foods that work with her system. My dog loves the kibble and treats (and I love their "buy 13 bags, get one free" special on dog food! Amazing place, everyone should stop in and check it out.

Ron Halpern

Groomed the dog in a different hair cut than we ordered because the groomer didnt like it. Every part of the dogs body was uneven with tufts of hair sticking out every which way. Hair still covered her eyes and they barely touched her underside. They filed down her fingernails into sharp triangular knife like appendages as opposed to the obvious blunting one would want. To say we were extremely dissatisfied is a gross understatement.

Clay Terrell

These folks were extremely helpful with allergies problems our dog was having. Very forthcoming with information and suggestions. Not at all concerned with just making a sale. The negative reviews I do not think are an indication of overall vibe of the store. Its not the big box guys. Give me a shot and make up your own mind.

Tom Matthews

The stores cat hissed at and slapped my dog in the face before I was even fully inside the store. Once inside, the stores dog slowly approached my dog and growled at him and walked away. The employees saw me in the store and didnt say anything or try to help in either situation, even though I was the only customer in the store.

Amy Smith

This store is directly on the main drag in downtown Golden. They have all kinds of wonderful natural treats and bones and pet food and healthy supplements for your beloved pets. These folks really know their nutrition and products, worth a visit!

Terri Weinkauf

I take my little yorkie here for his grooming; this is a great group of people, very skilled and gentle with my little old man. They give a great cut!! Lots of good products there as well! Go check it out!

Joy Lloyd

FANTASTIC PLACE. I take all my longhaired cats here. My cats love all the special attention they get, and I couldnt be happier with the people, the service or the bang for your buck!

Jerry Nettik

Did a great job trimming our puppys nails - just a walk-in, and they were fast, efficient, and friendly. Price was very reasonable. Will be back - maybe later today.

Chris Campbell

These guys are AMAZING! Take very good care of our pup & hes always so damn soft! They have the best furry lil company mascots too! Would highly recommend them!

Melissa Roberts

Incredibly friendly people, a family atmosphere and recommend its the place to bring your dog! Affordable prices!

Andrew G.

Quality all around. Great owner with great advice. I really like this little boutique!

Eddy Pereyra

Nice local owned business. The owner is really nice and super helpful of advice.

Melissa Schuenemann

Great self serve dog wash, great staff, nice treats.

Aleah Menefee

Good selection of pet products in downtown golden

Tony Shouse

Our dogs are always greeted with gusto and treats