Category: | Cell Phone Store |
Address: | 94 Market St, Eagle, CO 81631, USA |
Phone: | +1 970-328-9200 |
Site: | att.com |
Rating: | 1 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM 11AM–5PM |
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Grant Johnson
Today I attempted to come into the store to get a new sim card as I got a new phone. Apart from the horribly high cost of apparently buying a new sim card at $27, the customer service was horrible. We called multiple times with no answer and when we finally came in we didnt even get notice by the staff. After talking with an employee (who doesnt speak good English, or barely any) we were told that it would cost $27 for a new sim card. This felt off so we called AT&T customer support and were told that Authorized Retailers could not charge the main account holder for a new sim card. After arguing with the staff we finally left, as no Manager was on duty. Overall horrible experience and due to one store being horribly run AT&T now lost my family of 7 service. Thank you for making the decision to leave AT&T easy for us.
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Motofork24
Absolutely the worst service Ive ever had to deal with, with constant changes in my plan leading to more charges that we didnt authorize and having tone tell them our direct TV account number multiple different timestyles to verify. I never had these issues with Verizon.
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Gilbert Apodaca
Waited for 10 minutes, employees did not acknowledge my presence... Oh well.
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Cynthia de Herrera
Comunicados!
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Scott Proper
Theyre adequately staffed & capable & interested in helping.