Small Town Appliance Co.
| Category: | Appliance Store |
| Address: | 4412 Austin Bluffs Pkwy, Colorado Springs, CO 80918, USA |
| Phone: | +1 719-694-4707 |
| Site: | smalltownappliance.com |
| Rating: | 4.5 |
| Working: | 9:30AM–5PM 9:30AM–5PM 9:30AM–5PM 9:30AM–5PM 9:30AM–5PM 9:30AM–5PM Closed |
Location
Photos 1
Reviews 11
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Monica Chunn
I want to highly recommend Small Town Appliance Co. I have a Whirlpool Gold Refrigerator which has had a problem with water leaking. I had several appliance repair technicians out from different companies and was pretty much told that I probably needed to get a new refrigerator after water was even cut off to it as well. However, it is a newer refrigerator, but only out of warranty. Anyways, I dealt with the issue and pretty much became enslaved to it by constantly chipping ice out from the bottom several times a day to cleaning up the puddles it made. However, I had enough and called Small Town Appliance. Heather was wonderful on the phone and sent Dennis out to assess the problem. He was highly knowledgeable and very professional. He found a blocked defrost drainage tube (which is strange that the other technicians that came out from several other companies did not find). Dennis was simply a joy and in great spirits with a smile on his face the entire time. Other technicians can only strive to be like Dennis with his wonderful customer service..... truly, they should see him as an example. Exceptional service was received today and at a very reasonable price. You will not go wrong in choosing Small Town Appliance for all your appliances that might cause you turmoil.
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Devon Lamborn
I purchased a used stand up freezer from another source and it was not working properly after I filled it with food...I was in a panic when I called Small Town Appliance, the receptionist was very friendly and sympathetic to my situation. She called me back within 2 minutes with a time window their service guy could come out. Dennis was on time, very knowledgeable and professional..had my freezer running great in no time, he even checked for any other problems with it and cleaned up underneath the fan area for me.. only charged me the $45 diagnostic fee. I would definitely recommend them, and will use their services again if needed!!
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Liz Poje
I have owned 10 houses over 40 years and I am renting in between places. Small town has worked on several of the appliances in our rental home and the customer service on both the front in and back end is amazing. Every time I get a call from Heather or Desirea, I feel my blood pressure go down. And Dennis is not only a great professional but an outstanding human being. I have had dozens of repair people in my houses over the years and these guys are head and shoulders above.
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Cody Mitchell
They came out to do a service call, and after paying the service fee I was told I would hear back from them the next day. After 5 days, they finally called to tell me they couldnt get the parts in to fix my dryer. I called 3 other appliance repair companies, all of which could get the parts and fix my dryer. To me, it seemed as if they didnt want to do the work, and took my $45 and shrugged off everything else. Pretty disappointed.
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Kandra Asarias
Ive worked with Small Town Appliance for about two years now and have never once been disappointed by them. I help manage over 500 properties and I use them for almost all my appliance repair needs. The staff is always so easy to work with, they are quick to schedule with tenants, and the overall professionalism is unrivaled.
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Doug S
Quality, Wait Time, Customer Service Every time I have visited or called the customer service has been outstanding. Everyone is always professional and they are down to earth and they make me feel comfortable. They are honest with their work and advising me what to do dealing with my circumstances.
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Jeremy
Nothing but great experiences from these guys as a renter. Great whenever they came to fix/replace my washer and refrigerator over the course of 3 years. And now that I am a home owner, I will definitely be stopping by to see what they have to offer!
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Mykel Donnelly
I bought a washing machine from Small Town Appliance in April and it started leaking in July. I called them and told them the situation. They sent a new washer 2 days later! They are an excellent company who stands behind their word!
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NiZmo Zealot
My wife was knocked out by Wills expertise and skill, and by his warm personality as well! Thank you for your services! Its a pleasure doing business with a small business. Awesome customer service.
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Dakota Welch
Fantastic customer service and great prices. All around a great shopping experience compared to big stores trying to haggle you for your wallet.
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winona bjork
After writing my review earlier, this company made sure to make it right. I really appreciate there customer service.