Category: | Bicycle Store |
Address: | 215 W First St #102, Tustin, CA 92780, USA |
Phone: | +1 714-669-0784 |
Site: | thepathbikeshop.com |
Rating: | 4.5 |
Working: | Closed 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–5PM 10AM–5PM |
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Trala La
My husband and I wanted to buy a set of Linus bikes and found these guys near us that sell them. First, we went to Venice to the Linus show room to try out the different models and put a list together with the custom changes we wanted done. We brought the list to the Path Bikeshop, where the team ordered the frame and parts and put the bikes together. Since we are people without other means of transportation (just arrived in the USA, so no car), they offered to bring the completed bikes to our home (not part of the usual service), so we could try them out for a while. We went back a few times for a few tweaks and later for a first tune-up, at no extra cost. Things like that show that they really do go the extra mile. All the guys (and girl) we met were friendly and helpful, taking the time to help us and keeping us up to date on the order progress.
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Jill Mack
I am newer to the MTB community and have found stock wise this is my best option. I am unsatisfied with the staffs willingness to help me in the past. My first visit I was looking to buy my first bike. I gave a low price range (i didnt know better) and instead of talking to me about the benefits of aiming higher, they turned there noses on me... with such a huge stock I didnt understand why they wouldnt help me pick and it was too overwelming. I ended up buying my bike elsewhere (and spent a good deal more then my original price range because of helpful staff) because of this negative experience. I feel they really blew a large income oportunity with me and future purchases. That being said, I do find all accessories I need and this is my go to place for them. There is many great options and youll likely find what you need here.
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Bryant Gunaman
I bought a bike here about a month ago and decided to get it delivered to my place. First, the delivery of the bike was very late, like almost a week after the promised date. Moreover, the first time I tried the bike, the back tyre and tube ripped open. I am very disappointed with how they assemble the parts and making it into a bike. I do not know if it is carelessness or their incapability. When I asked for a repair, they asked me to bring the bike back to the shop. The fact that the bike is broken, I have no other mode of transportation to the shop since it is pretty far away, so I cannot get the bike repaired for free. One last thing. Before I bought my bike, I was told that the steers of the bike I bought are a little taller, but it is not. It is just flat and short, not how they described.
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Reed Hauge
We rented three excellent demo bikes for the Catalina Island Grand Fondo race. The bikes performed flawlessly, with no mechanical breakdowns. They shifted smoothly, ran well and we had zero issues. All three bikes were full-suspension, very new and in excellent condition. Megan was very helpful on the phone and had the bikes ready when I came to pick them up. The SPD pedals were ready to go and the front and rear shocks adjusted to each riders weight. Dropping the bikes off was simple and easy. It was Megan again behind the counter and she handled the paperwork quickly. The pricing was very fair. Overall the experience was once excellent. I picked up some new grips and gloves just to say thank you for a positive experience.
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Steve Garcia
High end customer service, ( Greg, Brandy, Brian & Chivo) parts knowledge and bikes. Ill keep driving from LBC so I get it right the 1st time. Face to face or on the phone; not like some places that arent of the mind to see you again some people dont just drop money, they need to be helped and ask lots of questions, even try it out; The Path gets it! Come in, look around, maybe ride around, eventually as with me there was NOWHERE else to go. Got my custom build and 2 years later theyre still as eager to help as day 1. Not a "sold move on, ..who are you mentality". Töni (#spellcheckfail) has developed a world class TEAM of caring, experienced and satisfaction driven folks. Thanks
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susan gil
This shop gives new meaning to the words "sorely lacking in professionalism." Called before going, to ask regarding assembly charges and turnaround time. Was quoted a price, and told they could assemble bike while I waited. Once I arrived I was given a higher quote, and told it would take a week for my bike to be ready. The person that gave the quote admitted to having made a mistake but the big, blonde, arrogant guy (dont remember his name....just his pompous attitude) did not take accountability for his employees error by honoring the quote and turnaround time given. We went elsewhere for friendly, courteous service at half the price, and my bike was assembled on the spot.
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dennis doroshenko
16 months ago..lol. I stopped here to get help with fixing a bike that was basically a lost cause. I chatted with the tech about the issue. I was handed enough parts and pieces to basically get the job done. The techs generosity basically saved my bike. I had to do some other work by hand plus machine shop labor too, and thats neither here nor there. Anyway. Since then the DBR X2s rear suspension still works great. Anyone who said it couldnt be fixed.. they didnt know what they were talking about. The techs here are really helpful and really knowledgeable. I wish this bike shop was closer to fullerton.
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A Private User
Bought a Specialized Allez Sport compact. Tani an his team are very nice, they assembled my bike in 90 minutes late in Friday afternoon. And got fitted to my bike after a few days. Traded in my Rival 143 with Avatar Gel 143, with some extra dollars and it feels great while cycling. The best part of Path bike shop is the price, I have found them to price stuffs lower than you can find any where else or online. Great Shop, And yes its the one stop shop for Mountain biking!
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Ryan G
I have recently taken in my Specialized Tarmac Pro to get service for some noise I was having. I personally know Mike there from a previous bike shop he worked at and I knew I would going to receive outstanding service. The service was complete in a couple of days and I really appreciate the level of detail and explanation of what was performed and the price was extremely reasonable. Great service all around.
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christopher onufrock
If you want a high or mid range bike at a fare price go here. Every time I take my bike to get worked on they call to make sure they tune or fix your bike to your liking. I always end up leaving the bike shop with a perfect tuned bike spend in 100s less then I thought. The best bike shop in southern California. There demo fleet is huge over 150 bikes to choose from...
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Michael Arciniega
Not my normal shop, I wanted to go tubeless today while all other local shops needed a week they took care of me in about 30 minutes. and charged less than all other local shops. Calvin is the one I dealt with and he was very helpful. While my bike was there he also adjusted my breaks and put air in my seat post.