Category: | Appliance Store |
Address: | 3300 E Willow St, Signal Hill, CA 90755, USA |
Phone: | +1 562-427-0984 |
Site: | howards.com |
Rating: | 4.4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–7PM 10AM–7PM |
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Tom Golden
I bought a brand new (not on sale) washer and dryer from them. At 18 months the dryer stopped working, so I called the store where I bought them as well as the extended warranty. They told me I had to talk with the XW company. Without looking they ordered the parts and said they would let me know when they arrive. 5 days down and I called and was informed that they only talked to me 2 business days ago and they hope to have the parts by the end of the week. I paid good money for the dryer and the warranty and I am now 5 days down with "hopefully by the end of the week" as an ETA. Sears would have had the dryer fixed by now.
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Kathy Benoit
Went to Howards when our refrigerator went out and needed something quick. We found what we wanted and they delivered next day however it was too deep to go through kitchen opening so they took it back to warehouse and we went right back to the store. Explained the problem and found another one that would work. It was too late in the day to schedule for next day which was ok. No hassle to exchange. Their extended warranty is so much better than some places. They dont pressure you at all. I will definitely go back when I need other appliances. They also sell beds. Thank you for a hassle free experience.
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Elizabeth Vozzella
We first went to Howards late at night and close to closing time. Craig was very helpful and enthusiastic even though it was near closing. We returned to Howards today and worked with Craig again. He was so helpful and we made our purchases fully informed. Later in the day Craig called and told us the more expensive and better dishwasher we had looked at had a rebate that would be the same price as the less expensive dishwasher we had purchased. Craig went the extra mile to let us know. It is something the big box stores would not have done.
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Joanna Troncoso
I bought a refrigerator from them at the long beach location. I should have learned my lesson the first time around. Its the second refrigerator I buy from here with warrenty and they never want to come out and fix it. The ice makers makes too much ice and the humidity damages all the fruits and vegatables. And not to mention that they come out and find no problem with the refrigerator. Customer service never returns the calls. I would not recommend howards to anyone.
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Kathleen Keane
Craig the salesman in your Long Beach store is very knowledgeable and very friendly. Howards is very lucky to have Craig on their sales team. I purchased 5 LG appliances ,Craig knew all the measurements and all of important factors with each one of them. Our family have been going to Howards for as long as I can remember, and Craig has always been our salesman. And we will continue to go to Howards because Craig.
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Teresa Kugler
Customer service in the store from Miguel was great! He was knowledgable and friendly. I went for a fridge but was also thinking mattresses and thanks to the service and deals I got I ended up with a fridge and 2 mattresses. Delivery was a little early and I was notified in plenty of time. The movers were efficient and funny. Thank you!!! I just wish serta still gave sheep with their mattresses!
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Rian louis
I went in with a cashiers check and they said they couldnt take it so I went back to the bank and got cash. I had ordered a queen mattress set and they delivered to me a queen box and a full mattress. Terrible service here. When they get your delivery wrong they dont even want to send the right dilivery the same day, you have to wait another day. Very terrible service. Will never shop here again.
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Bruce Flatt
Bought my new washer and dryer from Ben. He was knowledgeable, professional, and had me set up for a next day install. I was relieved to find knowledgeable competent sales people who put in the effort to find the right fit for my budget and useage. By 3pm the next day the units were installed. I had wasted time at Lowes and Best Buy listening to excuses on why they dont know their product.
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Lillian Slater
Excellent experience at Howards purchasing a HD flatscreen TV. I chose delivery and installation, which includes the removal of my behemoth projection TV. Craig Bolton, my product specialist, was knowledgeable, helpful, and efficient. I actually enjoyed doing business with him! I recommend Howards Long Beach Superstore in Signal Hill and especially Craig, its representative.
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Pam Wright
The salesman we originally thought wed be working with was busy with a customer and he asked another salesman to help us. Salesman #2 was very courteous and super efficient in writing up our order and scheduling our next day delivery. We would highly recommend Howards for its products and its services!
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Dana Driscoll
Great customer service. Next day delivery. My second appliance purchase within 4 yr w extended warranty (needed for whirlpool ice maker replacement in side by side fridge freezer at nearly year 3) I will be back. Ive read horrible reviews elsewhere. Go to howards. We were in & out in less than 1 hour.
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Michael Ingler
Bought several appliances at the Long Beach store with the help of Craig, for a complete remodel of the kitchen. Craig was very helpful and informative. That made the ultimate decision much easier. Looking forward to finishing the project and using all that we purchased.
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George Davis
Craig was intentional in identifying our need before he directed us to best product match. He was knowledgeable and honest responding to our questions. We feel like Craig helped us find good value at a dependable local retailer.
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dan each
Everyone was helpful, knowledgeable, and delightful, even though working the holiday. They beat all other prices we showed them. Next morning delivery and install. Clean and professional install. Wonderful experience over all.
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Glenn Johnson
Craig at the Signai Hill location was hands on and welcoming from the moment he greeted us upon arrival!! He showed my wife and I ,the product and made process clear and understandable!! Will buy again from Howards!!!!
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Rick Wright
Went there shopping for a new microwave I found what I was looking for at a better price than I had found at Sears, Best Buy, Lowes or Home Depot. Craig was really helpful and I couldnt ask for a smoother experience
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Belinda Rivera
I am glad my sister recommended Howards fot my new fridge! Lowest price in town and I went to Home depot, Sears and Best Buy. Asst General Mgr Miguel was great. Quick and easy. Great service!
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Lucas Ranthony
Jaime was incredible. He made it an easy experience for us to find a comparable oven to our previous one. His knowledge, expertise and helpfulness made us glad to be at Howards.
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Rosemary Hulce
Immediate personalized help -- we were in and out in 30 minutes. They had exactly what I was looking for, and next-day delivery. It was a pleasure working with Anil Sud. Thanks!
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Patricia Naughton
Excellent service with Ted Excellent prices friend bought both a new refrigerator and a mattress great great great store Ive been using them since 1994 wouldnt go anywhere else
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Charles Gallap
Always feel I get a fair price at howards.have bought microwaves (2) and stove there and have been pleased by their service.plus they have wide selection to choose from.
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Maribel Villegas
Love the price match! I got some great deals on all my kitchen appliances. Second time around and would definitely return for a third, if need be.
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Peter Blagaich
Friendly and knowledgeable staff. Wide selection of gas dryers at competitive prices.quick delivery and will haul away old dryer.