Salinas Hyundai
| Category: | Hyundai Dealer |
| Address: | 900 Auto Center Cir, Salinas, CA 93907, USA |
| Phone: | +1 831-444-9000 |
| Site: | salinashyundai.com |
| Rating: | 5 |
| Working: | 9AM–7:30PM 9AM–7:30PM 9AM–7:30PM 9AM–7:30PM 9AM–7:30PM 9AM–7:30PM 10AM–6:30PM |
Location
Photos 2
Reviews 17
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linda rodriguez
I am writing this review with regards to the Best Customer Service that Tina my service adviser gave us. She was amazing with her customer service and clarification of what was going on. Let me tell you a little about our situation. My daughter who attends UCSC and accidentally lost her keys and had the spare on the same ring. We called AAA and had her car towed to her house and we the parents went to the Hyundai Dealer here in San Diego and had keys made based off the VIN #. Fed-Exd them to my daughter and when she received them they would not work. We were at a loss so we called Salinas Hyundai and spoke with Tina and she said have the car towed here and they can work on it so we did. They were having the same issues Tina called in a specialist and he was able to get the correct keys done and saved me a lot of money. I cant state enough of the exemplary customer service Tina and all others involved gave us. Tina thank you again for your knowledge and quick support to a situation that might have been a frustrating situation for my 19 year old and a mom who is 8 hours away. Linda
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Susan Chenery
service is awsome at salinas hyundai from my sales person to my service adviser(cris and hector )i do have a small suggestion even tho it wus explained to me by the not so friendly service manager that my car will not be washed for the simple reason that im not paying for a big service, i belive that even tho im not spending 100 or more on my service if my service writer said " were all done and oh by the way i took the liberty of spraying down your car so its looking fresh and clean for you " i would be soooo inloved with the service department and dealer. I just belive that a small gesture like that will have a big impact on me & id be going back to the dealer and would not mind paying extra just because of that.Anyways just a suggestion still very happy
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A Private User
I was very pleased with my experience and my salesman, Peter. At no time did I feel pressured, and I was expecting that kind of treatment. I got a little flustered when we got down to extra coverage decision making, but thats me, not anything he did. The finance manager made the paperwork easy and the whole experience was favorable. I am very proud of my first new car, and it was not what I went in thinking I wanted. That is not a bad thing in this case. Peter and the staff tried to get the vehicle from another location, but midstream I decided on another vehicle. I am proud of my decision and Peter facilitated it without tricking or pressuring me.
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A Private User
This dealership ALWAYS provides excellent service. The only reason my wait time to pick up/pay for my vehicle was due to conversation with employees regarding future needs and/or expectations. I also had to take my vehicle elsewhere to be smogged and that shop asked where I had it serviced. They asked how much did I pay for services I told him what I had done and when I told him he did not have anything else to say. I know he was looking for my future business but Im guessing the price I told him was too close to what he would have charged, as opposed to saying he could save me so much money. This made me even more satisfied with this dealership.
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Reb Batn
Hector, our salesman, was very knowledgable and had a lot of patience. We test drive several vehicles, both Hyundai and others, and he was by fair the most pleasant. He answered questions when asked, showed us different features on our drives and the. Let the car sell itself. He knew what we were looking for and didnt try to sell us things we didnt want. Very impressed. The paperwork and "getting the deal done" was painless and swift. Very pleasant experience and our car is turning heads. Thank you!
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A Private User
We previously owned a 1999 Elantr4a wagon and a 2000 Accent. Both were reliable and served us well. My wife now drives a 2015 Veloster and I now have the Elantra. We like Salinas Hyundai, and Daniel helped in the purchase of both cars. He is knowledgeable and personable, and we appreciate his politeness and helpfulness. Everyone at the dealership is highly competent and professional.
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A Private User
Daniel and Peter were both very professional and helpful to help me find the perfect fit vehicle for my needs for my very first car. They were very friendly and polite making me feel comfortable and explained things easy for me to understand. I would highly recommend someone whose looking to purchase a vehicle to Salinas Hyundai.
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A Private User
We were very comfortable working with Peter! At no time did he pressure us on any issue: he didnt need to do so. We were very surprised & pleased that he and fellow workers located the exact vehicle we wanted and got it to us the very next day! Peter was very knowledgeable about his profession and very professional. A+
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A Private User
They have a great staff starting with Christopher. He greeted me before I got out of my car. He greeted me with my first name and was and is always making it a great experience every time I come in for service. Im a hard guy to please, but I am always over satisfied with the service and commitment to quality here.
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A Private User
Both Matt and Chris provided exceptional customer service, answering each and every question I asked, explaining every aspect of work to be done and why, and making sure that I knew to contact them with any and all questions I might have in the future. I was extremely pleased with my experience.
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A Private User
I just want to say what a great experience it was working with everyone at Salinas Hyundai. Everyone from the salesman, to the sales manager, to the finance office was great. I really appreciate the effort and will definitely let everyone know how satisfied I am with how I was treated.
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A Private User
Peter was very helpful. He was courteous and knowledgeable. He answered any questions I had and got me in and out in a timely manner. This was by far the best car buying experience Ive ever had. I will recommend Salinas Hyundai to others and bring my vehicle in for service.
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A Private User
Peter was great from the very beginning. He took care of us, he is definitely the reason we bought a vehicle there rather than another dealer. After three months of car shopping we felt as if we were getting a great deal without the hassle of an aggressive salesman.
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A Private User
Chris, the service advisor, was fantastic. He was personable, energetic, knowledgeable, and thorough. Hes probably the best service advisor Ive ever encountered in the auto industry and Ive owned many cars of various makes and models over the past 50 years.
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A Private User
Staff had good advice on how better to protect myself and my vehicle and were very considerate of my needs while there. Sales came by while I was waiting let me know about new devices and services that I could use to better protect myself and property.
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A Private User
Peter was a great help and made this purchase very easy. He also informed me about all the rebates that saved me a lot of money. Bob was also a great help in getting to the price that I can afford. The whole sales staff was very helpful and honest.
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A Private User
Jeremy and the team were great. I had my grandpa with me and they treated him with respect and care while I was on a test drive, during paperwork, and asking questions. Both of us were extremely impressed and that is what won us over.
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