Cardinale Mazda

Category:	Mazda Dealer
Address:	555 Auto Center Cir, Salinas, CA 93907, USA
Phone:	+1 831-322-4113
Site:	cardinalemazda.com
Rating:	4.8
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 10AM–7PM

Location

Photos 100

Reviews 17

MC SFGiantsFan

Worst warranty repair service ever. Gave Cardinale Salinas a chance because my Mazda dealer changed ownership. Do Not try to tell their service manager Erica anything about auto repair because "her mechanics know everything with their 25+years of experience" [she must be referring to those constantly cussing anything and everything guys, who are certainly not concerned (at all) that people in their waiting room have to hear this...] now thats a bad experience, and unlike any repair shop Ive ever been to. When asked, I told them how to diagnose the intermittent transmission main pump noise since they understandably are not transmission specialists (transmission warranty replacement needed) they got pissy and service manager Erica returned my car refusing to work on it, and even canceled my free car rental (that had been previously agreed upon) so that I would have to pay for the 1-day rental cost. Hmmm...Maybe they should have asked if the customer also has 25+ years auto repair experience, which I do. I was just happy to get my car back without damage and never see them again. My car was repaired at another shop and that brings a genuine smile to my face, unlike the arrogant one Cardinale impressed on me. Let this dealer listen to their own cussing employees, I wont. Thanks

Justin Glim

Couldnt have asked for a better car buying process! Cardinale Mazda truly went above and beyond with their customer service. For example, they offered to take out a few dents and repaint the used car that I was buying, as they wanted to ensure that I was getting my vehicle in the very best condition. They even put me in a rental - free of charge - while I was waiting for these fixes to be made. Finally Michael, the main employee that helped me out, was diligent during the entire process. He has even followed up with me a few times AFTER Ive already taken home the car just to check up, see if the car is still running up to par, and offer to take a look at it if I feel there are any issues. You dont see that much nowadays. If you want a personable and pain-free car buying experience, definitely give this place a shot.

A Private User

My 2010 TDI Sportwagen tranny went out, at 4:00 pm. on the day I was moving my office to another location. These guys are superb. Jesse in the service department (Jesse James, yes, thats his real name) called and got me a rental car, which Hertz brought to me since I was stranded at my new office. Mickele, the other service writer, is also wonderful to work with. These folks made a disastrous end of day alot easier for me. Thank God the car is still under warranty! This has been the only problem; til now I have just loved this car. Even at $4.39/gallon, I like getting 35 miles per. My experience here has been superior to the service recieved on true luxury cars like Infiniti.

Esme Martinez

Compre un nissan usado y alos 30 dias me lo quitaron sin ninigun esplicacion y ahora traigo problemas con el dmv tener que soportar los gritos y malos ratos de el jesue y todas las secretarias cuando les ablaba. Para tratar de solucionar. El problema

jasmine northcutt

they sold me a car that I immediately had to send back in for them to fix, instead of checking out the issue in a major part of the car before selling they waited for someone to purchase it and now they have had it longer than I have. Everytime they say someone will call, or call back they dont which leaves you calling like a crazy person. But other than all of that they have a gentlemen that does that paperwork that is fantastic, and makes the best exiting experience.

A Private User

Paul and Beto were superb. I was simply browsing and getting information during my visit, but soon enough Paul greeted me and without being pushy at all began to educate me on options. And Beto the finance manager made it happen within my budget. I am extremely grateful to them both for the time and patience they took to ensure I made the right decision for me.

A Private User

Evelyn and Juan are the best!!! No matter what service need with my 2008 Miata, Evelyn makes sure I get in and Juan makes sure all repairs are done as they should be. Cardinale is SO LUCKY to have the two of them working there. I have never been treated better and I want you to know how much I appreciate all that they do for me and how grateful I am!!!

Patrick Hendon

Bad experience, especially following a stellar experience across the lot at Cardinale VW....Mazda accepted a deposit on a car to hold it until it was ready for test drive and sale...called us 2 days later to say the car had been sold to someone else. Classy moves. Maybe we arent completely soured on the Cardinale "way" but only time will tell.....

A Private User

From start to finish Danny has been extremly helpful. When I inquired about a vehicle I recieved 2 calls back from 2 salesman. Danny was upbeat w/friendly tone. When I got to the dealership both him + his management staff worked w/my needs. I will definately recommend this dealership to anyone who I know is looking for a car.

A Private User

Great working with these guys. They were fantastic in showing me the car and many other vehicles in my price range. Moises was fantastic in staying in contact with me about the car and Roberto worked hard to get the car in my price range. Overall I am very impressed with Cardinale Mazda and their staff.

A Private User

I was absolutely satisfied with the service I received today from the person on the phone to the guy who came in from the yard to drop off my key saying my truck was ready. I was especially pleased with the service Larry gave me today. I will definitely return to this location for my future car needs.

A Private User

Well, when I came into Cardinale in Salinas CA, and came out driving a much better car then when I first came in, they really do go out of there way to do anything possible to get you what you want, Steve is definitely the man you want to see if you want to come out driving a new vehicle.

A Private User

I very much appreciated the honest, straightforward no-nonsense approach used by everyone with who I worked with. Also, thank you for working out a generous deal for me. Jay-R has a great "bed side manner" as a salesman - No pressure and a very positive attitude - It has been a pleasure!

A Private User

I had a very comfortable experience. Art was not only extremely helpful but was very patient and did everything possible to make my purchase a very positive one. Javier was also outstanding. He was very informative and not the least bit pushy. The entire staff was kind and welcoming.

G Byek

Customer service was exceptional Joel took the time and had patience to the max. My sister referred me to the Mazda dealer but Joel not only guaranteed my satisfaction with the car but safety and I will be referring not only family but also anyone else looking to buy a new car.

A Private User

Leo was my first stop and he couldnt have been kinder and efficiently worked through the diagnostic process, giving me the bad news and immediately offering options. Jay took the reins and was sensitive to the position I was in offering me the best deal I could have hoped for.

A Private User

We arrived late for our appointment and Leo was super nice about it. He accomodated us and made sure we were well informed about the progress of the service. Every time I have come in for service, everyone, especially Leo, has been helpful, courteous and professional.