Category: | Cosmetics Store |
Address: | 2125 Stoneridge Mall Rd, Pleasanton, CA 94588, USA |
Phone: | +1 925-737-0616 |
Rating: | 3.6 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Karina Lei
There was this one plus sized man who kept badgering me with questions probably assuming Im about to steal the $8 face mask I was looking at. Also, I had a H&M bag with me and he felt the need to look inside my bag to see if I had concealed any products. Many of the workers followed me and every time I moved theyd say something into their headphone things about me walking into a different section. Then in that new section, a new person would follow me. The man I mentioned before wasnt wearing a name tag and looked like some sort of owner or manager but I had a few questions on hydrating masks and he kept looking at me like Id grab a bunch and bolt. Usually when I go shopping for makeup and skin care Id grab a basket and fill it with many things that captured my interest. Dont other people do that too? Well the people at sephora assumed I couldnt afford anything in my basket like the becca champagne pop highlighter. They kept asking about it and making sure I knew how much it costed. In the end I left because I simply dont like being suffocated because I look "sketchy". Also my clothes werent even sketchy or dark either
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Lisa Schenewark
YOU WANT AMAZING, ASK FOR ALYSSA!! Alyssa made me feel like she was there just for me. She was very sweet and professional. I am an older women who has been feeling old and tired. I had been having the worst time trying to figure out how to make my eyebrows, or lack of look fuller. THANKS ALYSSA!!! I feel so confident now. She took time to really explain and went over several times to make sure I really understood the how tos. She even taught me the fine art of contouring and blending the color pallete to make sure I had the right colors for my skin tone. She also made some other really great skin care recommendations. I would definitely wait for Alyssa to help me in the future.
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Kelly D
I personally love Sephora! This place always has the latest label/brand of makeups and skincare lines. The staff are very skilled with their makeup. They are professionals, and very informed about Sephoras products. I love going to Sephora because they have everything a girl needs!
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Jenna Leedle
I was aggressively harassed & forced to leave the store all because I am a former employee who quit because I did not appreciate the verbal abuse I recieved from the very same that harassed me today. Shes blonde, plus sized & has a cock eye so try to avoid her for your safety.
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Kristi Conlan
Stoneridge mall is convenient to access from the 580 freeway. It is easy to find parking here. The Sephora is upstairs, and has a helpful staff and a wide variety of products to help us all feel more beautiful.
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Prafulla Kota
Horrible Customer Service. I called the store once and the rep was so arrogant and rude. She even hung up on me before I could ask more questions.
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Sara c
Tha ladies are so nice and helpful here they always have the new makeup