Category: | Pet Supply Store |
Address: | 1824 E Katella Ave, Orange, CA 92867, USA |
Phone: | +1 714-289-1400 |
Site: | stores.petco.com |
Rating: | 4.2 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–8PM |
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Sukhraj Beasla
The cat and I have dramatically switched things up since we both moved - new litter box, new food, and an aggressive daily workout to help us both lose weight however, she still eats a lot and the weight loss is progressing but not as fast as wed like it. The vet recommended I put her on slim cat. On my way home, I decided to pull into this Petco to see if they had the slim cat. Sadly, their dog section is way bigger than their cat section. Theres only two aisles dedicated to cats vs the whole store being dedicated to dogs. Upon asking, they said they didnt sell much cat stuff. Boo. Overall, service sucked. The store is tiny and needless to say, they did not have the slim cat. Next!
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Alexis Rene
I do not like going to this petco. I have gone about 3 times now, and each time is just as bad. The staff are very unwelcoming. They seem like they could care less about being at work. Trying to find an employee to help answer questions is near impossible. Its like theyre purposely avoiding customers. And, when you do find one, they are short with you and arent too helpful. Their WORST employee is Cody. He doesnt make eye contact, doesnt greet you, and just throws around your merchandise. He needs to either learn customer service or be fired. I dread having him as my cashier. This petco needs to step it up with their employees customer service skills.
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Richard wright
Our laberdoodle has been groomed here all of his life and he has always loved it (at least 5 years) recently there is new group of groomers and the service and quality sucks, on top of that, they said our dog was aggressive and would no longer accept him,,, SERIOUSLY? We noticed that going to Petco wasnt exciting him like it had,,, I really wonder what they are doing to the animals back there to make them "try to bite" the groomers. We will find a less corporate place with groomers who care.
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Sandra Bill
Adopted my Gracie, orange tabby 1 yr old, from there last week. She is delightful and running her sister, Hannah, ragged. Hannah doesnt understand why Mom would bring another cat into the house. She liked being the only cat. I loved that they have a huge cat room for adoptable cats. You can go and sit and play with them, and that is what I did. Gracie was the only one that really seemed to be what I was looking for. Its a program between OC Shelter and Petco, and its working.
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Heath Beske
Very friendly and knowledgeable staff. I always feel welcomed with dogs. Groomers were great with both my yearling yellow lab and cocker puppy. Prices were reasonable. Cocker pooped on floor on way out and a staff member was the there immediately to clean it up. Thanks guys, or shall I say girls!
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Paul Frala
I have always gotten excellent service here. They were so helpful picking a friendly hamster, (let my daughter hold a few). They were very helpful with picking a beta fish with a mini aquarium. Ive gotten a lot of good advice on which dog and cat food to buy. They are great!
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Susan Sanchez
Enjoy shopping @Petco, friendly, knowledgeable staff, large variety of food & products for your fur babies, feather babies & finny friends, also today Petco was having an adoption event for pups of all sizes to help them find a forever home, hope it went well
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Carol Davis
The staff is very professional and helpful. I called ahead to make sure they carried a product and they knew right off that they had it and that it was on sale!!! I had just hung up with a competitor down the street that had me on hold 7 minutes. I
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gladis arriola
Necesita un poco de más aseo porque llega mucha gente últimamente por los niños que están en vacaciones gracias
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Pati Baumberger
Its really hard to get help in the tropical fish department. The one guy tried to help me, but had to text a friend and ask him the question I had asked. Other than that, they try to be helpful.
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DEBBY NOLAN-HENDERSON
The place is always clean. The regularly stocked food I buy is not always there though. 50% of the time i have to go to another store. Employees are nice but dont go out of the way to help.
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Kory Cosca
Love the little critters here. Great deals if you get the price online matched... You can find most things 20-50% off. Nice employees and very helpful! Make sure to get that rewards card!
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ron wallace
I come here for good prices on cat food. The fish department has salt water fish and supplies, and recently they did some light renovations for a better layout and check out area.
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John Castle II
Great place, friendly staff, lots of products and knowledge about animals. The have a cat adoption center, veterinarian clinic on Saturdays,and dog adoption once a month.
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Andrew Sellers
Grooming upsold us on nail grinding, teeth brushing and fancy soap. Grooming was uneven, teeth werent as clean as when i brush at home and nails were still long
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Scott Salazar
Come here for all of our pups needs. Everyone is always so nice and you can bring your pup in! Just keep an eye on marking.
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Dub
Great staff and well stocked shelves. We were able to find what we needed within five minutes, the store is well organized.
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Susan Hibbert
Took very good care of my elderly cat for a nail trimming. Friendly service, clean, well-stocked store.
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Mark Hopkins
The store always seems like it needs an update, there are not enough associates in the store.
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Jared Schindel
Customer service kinda lacks here. I have noticed a big change in the last few months
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Sascha Calkins
They have more of a selection of OTC pet meds in stock than some of the other Petcos
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Lynda A
Where we get most of our pet food and supplies - watch out for dented cans
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Jill Mack
Average, nothing stuck out as good or bad to make this place special.
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Michael Tumulty
Pals members save more. New pet owners (adoption) get big discounts.
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Cole Smith
Great survice super nice and gives extra amount of crickets
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Dave Roz
Good place to buy for acuatics, fresh water fish and plants
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Kelsi Salazar
Always clean and organized! Treats arnt that great though
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Brandon Lacey
They have what I need just not in stock all the time.
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Ana Hernandez
Good person everithin is good ;) ♥ por my babies ...
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Liliaa mja
Exelente
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Beth Pizana
This little shop is convenient for our pet needs.
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Nhat Pham
Such a clean Petco and the staff are so friendly.
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Ricky Jay
Place Sukd. ... Inexperienced employees. ... ..
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V Lord
Helpful but didnt stock pine scent cat litter
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Scott Olson
Cool animals, good service, and good products.
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Hacker Core
Great place for dogs and have many supplies
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Andrew Park
Pet vet. Professional clean and friendly
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Yajaira Grimaldo
Staff here are always super friendly!
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Vinyl Life
A lot nicer after the remodel.
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Kathryn Pritchard
Great stuff for your furry babies.
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Robert Apodaca
Fair selection on pet accessories
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Ian Lake
Decent prices and service.
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Grant MacDowall
Very helpful and friendly
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Ivon Fuerte
Helpful to costumers
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inez Moreno
not bad prices
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BeaTriz Torres
Nice and clean
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Tracey Nelson
Always helpful
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Sarah Van Leuvan
Good location
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Maria Espino
Very helpful