PetSmart
| Category: | Pet Supply Store |
| Address: | 2465 E Imperial Hwy, Brea, CA 92821, USA |
| Phone: | +1 714-256-0205 |
| Site: | petsmart.com |
| Rating: | 4.1 |
| Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
Location
Photos 100
Reviews 45
A
A Private User
I have dogs, fish and a tortoise, however I have shopped at your store only one time and it was a very negative experience (Brea location). I interacted with three of your staff members and all three gave a good 50% of their effort, so much so that I decided to walk out of the store without buying the items I needed, even after my purchases had been half processed. Went next door to Walmart, got better service (hard to believe) better prices (as expected) and took home what I needed. Pets may be Smart, but Petsmarts management, and by extension their employees, are NOT!
A
A Private User
Great Store. We use day camp regularly. Always a plesant experience, Aggie ( our Dog) is always excited to see Josh - Manager. He is very special and his staff all follows his lead. Have used Hospital it is great and though. Pet Trainer does a wonderful job and as always, the check out personnel always give Aggie a treat when she leaves. Best PetsMart ever because of the great people
KR
Kristen Read Groves
This is my closest pet supplier otherwise i would never go. So overpriced, poor selection. Every time I look at something here I am just blown away. $17 for a cat box scoop, $20 for dog poop bags. Very low quality toys. Unbelievable. I have to say that they always have cats for adoption at the front and thats nice. Go pet the cats and adopt one but skip the aisles.
KA
Kathy Hill
You really messed it up when you started changing are cat foods around most of the labels on the food if you cant even read them because the print is so faded and small but most of all my cat still needs food that they used to eat until you started changing it all around Im not the only person that says that
AR
Armando Zavala
From the second I got to reception area I was fully attended. Dr and assistant were really good with Ricky Bobby (my lab)they fully understood our concerns and answered every question I had without any hesitation. Thats the kind of Dr we need. Thank you to Banfield staff.
SH
SHANNIN GREENE
A big big thank you to the staff!! Always so helpful and knowledgeable. Special thanks to Danielle who will help you find the best deals, and Ashley who will train your crazy puppy and keep you from losing your mind!!!
SE
Sean B
The employees at this location are more kind, helpful and knowledgeable than other PetSmart locations I have visited. The only reason not 5 stars is their wait times are always way long and they are overpriced.
HU
Huy Nguyen
Im reviewing this place compared to other petsmarts . Poeple here arent the nicest. For being a newer looking store, inside isnt that big and things dont look so new inside. Not the best pets mart Ive been to.
JP
Jp Savini
Pretty good day care for our dog. Most of the time she comes home exhausted from playing, but sometimes needs a bath (smells to much like a kennel. They could do a better wipe down before giving her back.)
BR
Bryce Kulasxa
Very nice PetSmart; its a very clean store, with friendly critters and employees. There is also a nice pet hotel and grooming area. I would definitely recommend checking it out!
RO
Roger Gentry
This is a disappointing location. I only stop in for aquarium supplies and the staff had no knowledge of the products that I was looking at.
BL
Blaine Rudder
A little pricey but I guess pets are never cheap. Tough to get same day grooming appointments which we got all the time at our old place.
JA
Jansen Granflor
Prices are kinda high compared to mom n pop pet shops or Amazon but overall its nice to walk in & grab what you need when you need it...
DE
Dean Schroeter
The staff are very accommodating with respect to the special needs of our 15 year-old Lhasa Apso. I know shes being well cared for.
FI
Fire Bear
It is really good they keep the pets very well except they dont have any more red eared sliders and i would need one
AN
Andrew Chang
Drop off was a little slow, seems to have a new set of staff for the new year. Overall experience still good.
CL
Cliff Murakami
A good place to go get supplies. They have grooming, doggie day care and a pet hotel.
RO
Robert Doss
The people there were great. There name brand name products not so good.
SH
Shane Wood
Very friendly staff, great prices and sales and an excellent trainer!!!!
HE
Healani Richard
Pretty much everything you may need for your pets, but a bit pricey.
SA
Sara Hills
Love the selection on clothes for my pet. Staff is always friendly
ER
erik cadle
Friendly staff, with all the pet supplies you could possibly need.
JA
Jasmin Rodriguez
Great staff, choices of products and availability of them as well.
AN
Angelica Padilla Cano
I love how they have a one stop shop here! From grooming to vet!
KE
Keith Ma
Got everything. Pet hotel, camp, training, adoption and grooming.
AA
Aaron King
Biggest and nicest PetSmart Ive been to. Will return
GE
Gene Cantwell
It is a good place to shop with and for your pets.
JO
John Price
Same PetSmart products and same PetSmart service.
ST
Steve Clark
Friendly staff and a great place to take your pet
AD
Adam Swingler
The dog food is great. I like mine with merlot.
W.
W.K. Baber
Friendly staff but not enough up close parking.
VJ
VJ Kuan-Roberts
Zachary was very helpful. We like this place
SH
Shane Moore
Great place to take your pet to for grooming
BR
Bradley Cronkhite
Good prices, great selection... clean store.
WI
Will Everly
Very nice store with excellent selection.
FR
fred bretz
Service great good place for pets
HE
Helen Mercado
Very nice & professional staff
WE
Wendy Tsujimoto
Expensive, not very helpful.
GI
Giancarlo Macias
Very knowledgeable employees
DA
Daniel Hiek
Friendly and helpful staff!
JA
jay willner
just your average petsmart
L.
L.C. Blove
Great people, very helpful
NI
Nichole Michelle
Helpful friendly service
HO
Howard JR Nelson
Wound up adopting 2 cats
LA
Lacey Willner
Clean. Friendly staff
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