Category: | Used Car Dealer |
Address: | 38395 Mission Blvd, Fremont, CA 94536, USA |
Phone: | +1 510-791-0900 |
Site: | amcautogroupinc.com |
Rating: | 3.5 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–5PM |
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Matthew Thompson
From my review on Yelp: "Wow these reviews are either written by friends of the owner or I wasnt lucky enough to purchase a reliable vehicle. I purchased my vehicle here 3 weeks ago and its already in the shop! My plates havent even arrived yet and Im shelling out $1000s in repairs. I learned to never purchase a vehicle when its raining unless you have a dry place to go so you can do an inspection. Had I been able to inspect the vehicle, I would have seen some of the warning signs. Here are some of the issues: Coolant leaked from the heater core hose that goes into the intake manifold near cylinder#4. Coolant leaked into the cylinder killing my spark plug and coil. That was $100 to repair. Then the hood latch was so worn, I had to spend $40 on a new one because the old one would not lock. The right rear wheel is missing a lug nut, not sure on the cost for that as I havent had time to pick another up. I am also missing a wheel cap in which I was told that they would put one on before I left. Drove off without it... Now, here is the really big issue. I am losing a lot of coolant, not sure from where as there is nothing visible on the ground but I can squeeze the radiator hoses and the fluid level is constantly dropping which leads me to believe its possibly a blown cylinder head (great, $3000-4500 for a new engine or rebuild). Big issue number two, the transmission has been slipping in overdrive while accelerating from stops. Took it to the mechanic who informed me that my tranny is toast and currently in the shop being rebuilt at the cost of $1900-2200. Fluid was also leaking from the drive shaft seal to the tranny. I also observed the main seal on the engine had a terrible leak of oil. In addition to all of that, I also need new brake rotors since they are warped. Does it ever end? This $6000 vehicle is almost costing me that in repairs and I havent even made my first auto payment yet, Christ! Some of you may wonder, has this guy called the dealer to see if they will settle the issue before bitching on Yelp? The answer is no.. I have not. Here is why; While speaking with the salesman, I asked if they changed the fluids when they purchased the car from auction and he replied that he wasnt sure but the mechanic does a complete inspection on the vehicle and completes all maintenance as needed. If that was true, they would have detected all of these problems and fixed them. I believe they were aware of these problems and pulled one over on me to make extra $$$. If they lack the honesty and integrity prior to the sale, they wont have it after the sale. Any attempt to have them help me out financially on a vehicle they sold as-is would be a waste of time. Oh and did I mention that the odometer reading on my instrument panel is not accurate? It shows 4000 miles less that what was reported on my Carfax, not sure how I missed that one.. I will post some photographs of my transmission, drive shaft and oil pan area. I will also post a photo of my repair bill once I get it out of the shop. Now, one positive thing about this place. Their financing is easy for someone who doesnt have the best of credit. Thats about it. End of rant.. BUY AT YOUR OWN RISK AND OBTAIN A PROFESSIONAL INSPECTION."
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Dean macasocol
I bought a car from AMC in Fremont and i was not happy with the results. Their Customer Service skills sound good while you are in front of them. When you try to call them and make arrangements to take care of items they said they would take care of, they are never available. They said they are waiting for the parts and they would call when they came in.Never received a call. I called them many times and asked, when are they expecting the parts to come in . They said due to the holidays the parts have not arrived yet. I got the car way before the holidays and still no parts. If I were you I would definately go somewhere else to buy a car. Not very happy 2-26-14 I spoke to Sam and he was going to check on my parts and give me a call back.....never received a call. Negative star 3-4-14, I am still waiting for the parts that are on order. I had to call them to find this out. I give their service a negative 2 stars. It will add another negative if I have to call back in another week. Spoke to Markus
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Deep Singh
01/07/14 these people are so fake and scam and fraud...one of.the guy name Ali I talked to him about one of their car it was 2011 Bmw 335i white color sedan their list price was 29,999 I gave them my offer 29,000 out the door.they told me alright let me get the car ready when I went their sign the paper and they find out the car is under extended warranty they gone krazy they start talking to each other ...and they run my credit and got loan approved when I was about to sign they told me they cant sell the car becuz they losing money so they said they wanna sell it for 35k I was what they said they dont care ....if you wanna buy for 35k or I can leave ...all Im saying just watch out for these giya they say something els do something els just be careful...if you contact me reply me back...cuz this is 100% real...
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Austin L.
My sister was in the market for a 2010-2012 Infiniti G37. I saw one listed at AMC and inquired about it for her. We ended up going to check it out and needless to say, ended up buying it. The gentleman who helped us out was Mark and he was really nice. Ive been to a few different dealerships and they all left a bad taste in my mouth. Mark gave us the CarFax without having to ask first. My favorite part is that they did not pressure us to buy which is always uncomfortable. My sister needed to think about it for a day or two, which they understood. When it came down to price he was able to work with my sisters budget and gave her a good deal. We didnt have to haggle and go through a long uncomfortable process. Thank you for making it easy and I will come back when I am in the market for a new car.
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Tricia G
After having bought many cars over the years, my morning at the AMC Auto Dealership was hands down the most professional, easy, pleasant and actually fun experience I have ever had purchasing a car (unexpected surprise)! This was our #2 vehicle we made with this dealer in 3 years. I am so very happy and I ❤️ my car! I will never go anywhere else to buy again... Thank you
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Brandon Wiest
These guys are scam artist and will say anything to make a sale. I bought a 06 infiniti g35 from them and sure enough the driver side tire started to get a bubble in it and the engine was burning oil. Needless to say I got rid of the car as soon as I could and I will NEVER buy a car from them ever again.
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A Private User
I bout my first car from Amc Auto Sales, it was a great excperiance, i got a great deal, they helped with the financeing, they gave me really low rate, my next car is going to be from them.