Category: | Appliance Store |
Address: | 8826 Burton Way, Beverly Hills, CA 90211, USA |
Phone: | +1 310-358-8855 |
Site: | baycities.com |
Rating: | 4.4 |
Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 9AM–4PM Closed |
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A Private User
We ordered our appliances over a month ago. They called to let us know that they had our appliances so we scheduled a delivery. They delivered our appliances except for one piece. I had to call to find out why I didnt receive my gastop. I called and they said they would call me back. They never called back. I called again and Wil left for the day. I had to speak to Rose and she said it might come the next day or the day after. That it was in inventory but someone (sales person) must of took it for another sale. Wow. It was great to know that the appliances that I BOUGHT, that was purchased already, was sold to someone else. Plus, before when we were finalizing our invoice with them, they had the amounts all screwed up and tried to charge us more than we spoke of. We faxed back and forth 5 or 6 times to get the correct number!! I shouldve took this as a sign! We only went with them because our designer suggested them. This company may look nice and ligit, but once you give them your money, beware. I wish I didnt have to share or have this horrible experience, but if it saves other people hassles, its worth it.
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A Private User
best place to buy kitchen stuff in town--i am a builder and used to buy from pac sales for 10+ years. that was until i ran into the people at bay cities--not only is their service and follow through a 100 times better, but they are friendly, professional and really know everything there is to know about plumbing appliances and cabinets! their prices were unbeatable, they are local and have beautiful showrooms with a variety of great appliances and cabinets on display and i will never go anywhere else to buy kitchen related items! anytime i have service problems they take care of them for me and they even go as far as to fill out my rebate forms to make sure I get my $ and call to see how my kitchen is doing! I love Bay Cities and would even drive an hour down to see them and do business with them if i had to...thank god when i am busy i still can wrap up all my deals over the phone and via email!
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Nilou Pourmoussa
I was referred to this company by my cousin. They gave me the most beautiful design, set up the appliances according to my budget, worked with me on scheduling the delivery, and gave me the best deal that I could have ever gotten. I loved working with Margo and Ryan. They were so respectful and so prompt that I am grateful for their services and I look forward to working with them again. They went above and beyond. Thank you everyone.
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A Private User
I love the new showroom. Its gorgeous! I just bought a miele dishwasher, subzero fridge and wolf range. I shopped around and their prices were the best. Their service and follow through were great. I wish I could have waited until this new showroom was finished before I bought my stuff!
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A Private User
The staff was very knowledgeable about the the products and offered everything thing at an excellent price. Quick and efficient delivery. Cant say enough good things. I recommend Bay Cities to all who seek top quality appliances for an unbeatable price.
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A Private User
great selection, knowledgable and reliable sales staff...prices were unbeatable--local, friendly and delivred on time--definitely a strong recommendation esp. when dealing with these huge box stores!
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Ann Wu
wonderful show room and professional staff, had a good experience