Category: | Department Store |
Address: | 2600 Somersville Rd, Antioch, CA 94509, USA |
Phone: | +1 925-706-6600 |
Site: | sears.com |
Rating: | 3.3 |
Working: | 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–8PM 11AM–9PM 11AM–7PM |
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Judy Rivera
Very disappointed on how your return policies work when u purchase and item while the store has a sale going on. I just went in to do an exchange on a pair of shoes that i bought on Sunday wich their was a friends and family promotion going on and to my surprise u guys dont honor the promotion after wards. I just had to pay the difference. What if it where someone who I bought for but didnt fit them so what, they have to pay a difference on a present they were given I just dont feel how thats even fair especially when its an even exchange I would understand if its a diffrent item but the same item just different size.
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Veronica
NO STAR NO STAR 7/20/2016 from 7:30 am to 11:19 am been getting the run around from the repair department and the Customer solutions department and the why not lease it department talked to Alex, Theresa , Lauren, Nicole and Nicole and still no one had scheduled an exchange NO STAR UN ACCEPTAABLE AND I CANT TALK TO CORPORATE OFF ICE AN COMPLAIN BECAUSE THEY DON"T HAVE PHONE NUMBERS FOR THE PUBLIC TOLD BY Customers relations team I HAVE TO PUT DOWN AT LEAST ONE STAR TO GET IT POSTED
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Matthew Johns
You do not want to shop for tools here. Poor selection, over priced and, lacks knowledgeable assistance. Opened late, rude service and inventory not up to date.
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Gem Gutierrez
Vanessa the manager at the tools section was wonderful. We had a problem and she helped us with it.
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Cindy Brumfield
Very good tools clothes and tires people are helpful and curtious
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Sergio Banuelos
El servicio
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Mia Dana
Clean and easy to shop
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Lala Lawson
Very helpful