Category: | Bicycle Store |
Address: | 6710 W Thunderbird Rd, Peoria, AZ 85381, USA |
Phone: | +1 623-931-8910 |
Site: | goldenspokebicycle.com |
Rating: | 5 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 9AM–4PM Closed |
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craig peugnet
Robert Jordan: Im sorry you feel the way you do about our desire to backup or product. The kit you are talking about is the 2Spring upgrade. Its easy to criticize a shop that is do as well as we are and we are doing so well because we actually care a lot more about your needs than any other shop in town can afford to do. Your upgrade, along with 17 others that need it, is waiting on the 2Spring kits to arrive from Cannondale. They have promised we will see them by the end of Nov. I will then be contacting Lefty owners that we have on record and doing the 30 min upgrade. Why other shops would tell you something different? Maybe because all but one other shop in the valley is refusing to do the upgrade inhouse and they are sending the Lefty back to Cannondale for a 30 to 60 day turnaround ... for a 30 min job that most shops are afraid to do. So, Im sorry we led you to believe there was nothing we could do. We just assumed you would not want to be almost 2 months without your bike. If you would like us to send your fork, please bring us the bike and we will do so today, if you prefer, over waiting until we can do the repair while you wait. Regards, Craig (ownership, GoldenSpoke)
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Marymargaret Smith
I went into this store at 67th Ave and Thunderbird Rd yesterday specifically to see if they had a sunseeker EZ-3 USX HD( heavy duty recumbent trike) the man said he could get it from a distributor in CA. I asked what was the cost, he said he had to make a phone call then stepped in the back where I could not hear the conversation. He came back out to tell me it was just over $2,000 but he could get it for me for only $1,799. This brings me to the reason for the 1star rating. He did not know that I was an intelligent consumer and had already had it priced at 5 other stores...Southwest Bicycles, Bikers edge, Build a bike( Surprise), Landis cyclery and Sun cyclery all of these stores are in the Phoenix greater area and can get the trike from the distributor in CA. The problem for golden spoke.....they all priced it at $1,600 give or take a few dollars. "Golden Spoke" were intentionally going to rip me off for a couple of hundred dollars, I truly hope this review cost them more than that.
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Cindy Harden
I stopped in March 29, 2017 right before closing. I was greeted, made to feel at home, while I explained what I wanted (I was interrupting closing time but they are genuinely great and I never felt hurried). Im not a bike rider but instead an owner of an African pygmy hedgehog. She has kept me awake in the past for 4+ hours at night. I showed up with her wheel and asked one of the gentlemen if they could wire her wheel for statistics. Several conferred, installed a small unit and off I went. First day of use I called the shop to make sure I was reading the computer right. Minnie had logged 9.1 MILES! 4hrs and 49 minutes of use. If I had this much service for a plastic hedgie wheel, I can only imagine how great their customer service is for bikes! Thanks to all the gentlemen who helped.
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Boyd Newsome
I had heard that this bike shop is the best family bike shop around town and now that Ive been a regular customer for a while, I now know why. They can handle it all - from the basic family bikes on up to the high-end racing bikes. Truly, a one stop shop for everyones biking needs. Thanks for living up to your reputation. Truly a great bike shop!
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Rich D
We bought two bikes, one for me and one for my wife. The employees at Golden Spoke patiently helped us choose the right bikes along with some neat accessories. We love the bikes and the buying "experience" was fantastic. We are recommending Golden Spoke to all of our friends. Thank you Golden Spoke!!
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George Frattarelli
Great service from good people. Bought my Giant Stance from them a few months ago. Niel is the go to guy for all the help I need, whether is it was buying a new bike, getting tubeless wheels and tires, new rims, or parts for my daughters bike.
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Brian Derrick
The owners here are so helpful and knowledgeable. Ive had my bike serviced here many times and have always been pleased with the results. Youll find great prices on their bikes, and helpful people.
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Dalton Dreyer
Wow what a great shop ,I bought my wife a antique bike and they were able to bring it back to life. Great prices and great service thank you for a great job.
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Nathan BaLdN8 Childs
Always a great shop to go and drop ur bike off for work, some of the best guys.... thanks for everything u guys do....
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Lynn Fay
Great service the young lady was very helpful and no high pressure got what we want and was out quickly
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Eric Pfister
Great Shop and great service! Very caring and they do a super job! Thank you Golden Spoke!
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Jerry Snead
Bought a replacement seat for my cruiser. Price & service were excellent.
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Mark Addler
Quick great bike repair and good guys.
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Jaime Vela
Always there for you! GREAT SHOP!!
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Neil Miller
Great customer service.
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Anthony Jordan
Great service!
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Jeff Martel