Sonoran Cycles Bike Shop

Category:	Bicycle Store
Address:	3780 W Happy Valley Rd, Glendale, AZ 85310, USA
Phone:	+1 623-434-4883
Site:	sonorancycles.com
Rating:	4.6
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–5PM 10AM–5PM

Location

Photos 15

Reviews 23

Stephan Winston

These guys get it - its not about squeezing every dime out of a customer like a lot of bike shops do - its about generating customer loyalty and referals - that is how you grow a business and that they have. I moved to AZ last year and bought my first mountain bike from them - it was an entry level bike - I was not sure Id even like riding in the desert so I didnt want to spend a fortune. They treated me like I was buying a 10K race bike ! I was so impressed with their service and can-do attitude that I have referred a half dozen people to them for their bikes as well. I am now addicted to MTB riding - so when it came time to upgrade my bike to a new carbon frame FSR - it was a no-brainer to call them. The bike I wanted was in stock, I got a great price and I was riding it the next day. Perfectly adjusted too! A++ bike shop - go here if you dont want the typical LBS attitude.. these guys know how to treat customers and work with you to put you on a bike in your budget. Great wrenches too.

Kyle Burkeen

Great pricing, but the gentlemen who helped us came off pretty pretentious. Immediately asking questions that were far above the average bike goers knowledge. Then when I went to show him a picture of the part I needed replaced and my phone shifted views he told me, "you just gotta hold your phone still a minute." As if I didnt know how to work my own phone... Every question he asked me seemed far more complicated than it needed to be. Just because you go into a bike shop doesnt mean youre a bicycle guru, sheesh.

John P

People have different expectations at any bike shop. I tend to like smaller shops as Ive always had better experiences at them. I was passing through town and looking for a good deal on a 2014 model bike. I went here to look at Pivot bikes but ended up buying a Santa Cruz 5010 carbon. The owner was friendly, helpful, and honest. Very happy with my bike and the experience there. It says a lot when you buy your bike at a shop 400 miles away from home.

Jessie Duppler

These guys are absolutely fantastic. There are lots of bike shops that tend to be intimidating and not overly friendly. This bike shop is neither. Their customer service is fantastic and they have always taken great care of me. They also are very inclusive of women, which sadly, even in 2017 is still often uncommon in bike shops. Do not go anywhere else but here for whatever you may need.

Joselito Lobrin

I had a problem with my rear wheel wobbling. I thought it was the bearing. I called Sonoran Bikes & explained the issue. They said just come in, no appointment necessary. I took my bike in & in about 5 minutes the wheel was fixed. Colter tightened everything & made sure it was ready to go. Great service & great people!

Dan Keiper

Incredible Shop! Will, Eddie, and all the whole crew are top notch people. Took 2 of my bikes in for service and the work was completed quickly, professionally, and was very cost effective. I would happily drive out of my way to shop here and have my bikes worked on. Thanks! Dan

John DiGirolamo

Brought my wifes bike in for a tune up. They promised a two day turn around time and they had is ready in only one day and at the price quoted. All the work was performed and the bike was returned all clean and ready to ride. The staff is very friendly and customer oriented.

Jared Pehrson

The team at this shop rocks! I couldnt ask for a better shop to keep my Trek and me on the trail. Always prepped with excellent service in prompt time. They have gone above any beyond more than once and seem to make it their practice. I highly recommend using this shop.

Brian Derrick

UPDATE: Bought a new bike there this week and was soooo happy with my experience there! They were really helpful and courteous. The deal they gave me was smoking. Awesome local bike shop, sponsored my sons school MTB team this past year.

Penny Peterson

Bought a bike for my mom with Terry at Sonoran Bikes in Surprise. Great customer service and assistance fitting her to her new bike and lifestyle. Hes here to help with any questions or concerns she has. Love that!

Gopal M

Very fast and also reliable service. One day took my sons bike and asked them change the tube and they reviewed and said it just needs the air not the tube.. and didnt charge...

Casandra Gacilos

Absolutely fantastic! The guy that I talked to knew his product very well and there was no pressure to buy. Friendly employees and a good looking shop.

Paul Bonelli

Theres a reason why people shop on Amazon rather than go into a store just to realize they have no customer service skills. Amazon here we go.

Ryan Owens

The service is fantastic! Friendly, and efficient. Quality of work is awesome; I had a bike built there, and it runs charm.

Cliff Norton

No pressure. They wont sell you what you dont want, no up selling. Nice to find a place like this still exists

Denton Young

These guys are great! Very helpful and keep you updated on status. Ill take my business to them again.

Mark Wheeler

Solid service! Great help. Quick stop for parts on the way to the trail...Great Shop!

Dan Spacek

When my BMC frame broke I should have picked a different shop to do the warranty work.