Category: | Computer Support and Services |
Address: | 3317 S Higley Rd #112, Gilbert, AZ 85297, USA |
Phone: | +1 480-279-4242 |
Site: | datadoctors.com |
Rating: | 2.3 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–4PM Closed |
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Robert Parisi
We brought in our laptop since the machine would not boot. James said to run the diagnostics it would be $59.99 and I told him we were ok with this charge. After they completed the diagnostics they said that the Operating System was corrupted and would need to be re-installed and to recover the data files. The charge for this service a whopping $190 in addition to the $60 I already paid for which would be a total of $250! I told him to forget it. I could go buy a new machine for another couple of hundred dollars. I came home and on another computer I downloaded windows 10 to a flash drive and installed it myself. Fortunately I had a backup of my data files. This place is a rip off. I know they need to make a profit but this is ridiculous. I would never go back or recommend them to anyone.
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Desiree Sones
Spoke to Rob on the phone before going in to the store, he said to bring it in for a free checkup. I get to the store and James said its 59.99 to run a diagnostic. I told him what Rob said on the phone AND what it said on the website and he said, no, its 59.99 for a diagnostic. I dont have the money to spend for anything. All I wanted to know is whats causing the issue, so when I DO have the money, I know exactly how to get it fixed. Complete waste of gas, not taking the compute there again.
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justinvsorensen
We were charged an initial fee to diagnose our hard drive and given a quote for data recovery. They give you a quote and say that you could be charged "up to" this amount. After a diagnosis, our technician calls and says that it is going to be more expensive than the max price quoted and says that the previous quote did not include parts. These guys are taking advantage of peoples misfortune. Questionable business practice if you ask me.
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Paul Schulte
They repaired my computer and cleaned it up. Sadly, they took off stuff I had paid for and took off the drivers for my printer. I had to have the printer drivers re-installed by someone else and had to re-purchase software. They are pleasant, but I dont think I will have them clean my computer again.
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Dawn Carnes
I went in to have a screw replaced on my laptop. They had the correct screw and installed it free of charge. I am so grateful to Data Doctors for being kind and helpful. I will definitely not forget this & recommend them to any of our friends/family.
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Jim Walker
Can you say RIP OFF! They take their name literally. Your NOT doctors! You do charge like them. They have arrogant bad attitudes. Never again!
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A Private User
Cheaper, friendlier, faster, and more knowledgeable than geek squad. Hands down.