Category: | Computer Repair Service |
Address: | 3443 E University Dr, Mesa, AZ 85213, USA |
Phone: | +1 480-240-2950 |
Site: | mesacomputerrepairservice.net |
Rating: | 4.9 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM Closed |
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Engineer Adam
I was hired by Karls Technology to install some kiosks for Silencer Shop. The job itself was easy and the $100 per location for pay seemed more than fair. Both Chris and Rob provided excellent service and they were able to address any issues quickly and professionally. Unfortunately, that is where the customer service and professionalism stopped. I submitted my invoice to the email address requested by Karls Technology and was told that my invoice was sent to accounting for processing and would be paid via bill pay. After repeated calls to check on status, I was told that it takes between 7 and 9 business days to receive the check. It is now September 20th and I still have not received payment for the work that I did in August, leaving me wondering if I will ever get paid. It seems that the accounting department is never available. I even sent a text directly to Matt Karls the owner since his cell phone is listed on his website. One has to question if Silencer Shop did any due diligence when selecting Matt Karls to run a project of this magnitude as he does not seem capable of paying contractors on time.
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william juniors
Again, I find myself taking valuable time to remind current and prospective clients of Karls computers of how pleased I am. David, the engineer, was running a few minutes late and was courteous and professional enough to let me know so. He then arrived as agreed and was very quick to diligently seek and rectify the challenge I was having with my system.There are definitely cheaper service providers out there but frankly if Karls and its team members can repair something in half the time, then the hourly is not relevant. I highly recommend you call this company and I am confident you will be pleased with the result.
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Brandon Zale
Boy were these guys great! I realize I probably wasnt their biggest fish in the pond - a simple PSU replacement on my old desktop unit - but they responded quickly and promptly, and came to my house to fix my problem the next day! Extremely reasonable in terms of cost, so glad I didnt make the mistake of taking my PC to one of the big guys where I wouldve paid big bucks just to hand it over the counter, then waited a few weeks while they shipped it out. So glad I chose them.
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k3oy ham
Incredible support, prompt service at a very fair price - Matt and his crew are the only ones I use to support my computers. Matt an engineer, has been able to diagnose and find issues most so-called techs could not. These are you go-to guys when you are having problems. I recently had one very nasty virus that Matt was able to identify, clean out and rebuild my system which now works better than new. Byron W Mesa
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Don Beuckens
I got ripped off by Data Doctors, they charged me a ton to diagnose a hard drive failure that they said they could not fix. I called these guys, the owner came out and checked my hard drive, told me he could recover it in a few days and did just that. The nice thing was that his total price was less than what I paid just for just a diagnosis at Data Doctors. Beware of Data Doctors, hello Mesa Computer Repair.
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Arlene MacQuarrie
Karls Technology did an excellent job in clearing up my computer issues. In addition, I was instructed how to send a scanned document which I had issues doing before. I was very impressed that they were able to come and fix my computer the same day that I called. I will use them in the future if I have computer issues and would recommend them.
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Josh Willis
Been contracting with Matt for years. Never once had a problem getting paid on time and hes even rushed payment to me earlier when problems came up. Very reasonable and easy to talk through issues with if/when they come up. If he treats his customers half as well as he treats his contractors I would have no problem recommending him to anyone.
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Amy Martinsen
Karls Technology is wonderful! Ive used them for years and love them. Theyve always solved my problems and given me the best advice. Today, David was great! So helpful and kind. I always feel I get my moneys worth of service and always feel comfortable with all their techs in my home. Thank you Matt, for your wonderful company!!!
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xwtffatex
I was definitely pleased with my experience. Not only is Matt an expert in diagnosing computer problems but he is prompt, honest and unbelievably helpful. He went above and beyond the call of duty to make sure I understood everything he was doing and to insure I was happy with the end results. I cant recommend Matt enough.
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Rachel Anderson
David was amazing! Above and beyond service. He saved my Babies!!! At least pictures of them :) My husband said it couldnt be done. Even David thought he couldnt. But he did! I am very very happy with the prompt, friendly, and professional service I received.5 Stars. Ive already recommended Mesa Computer to a friend
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Carlos Brockman
I have known Matt Karls for over a decade. He has worked on our computers in our home and our business. Matt does a great job and always has a solution for whatever problem we have. If you need a computer technician to work on your issues call Mesa Computer Repair Service - Carlos Brockman, Ear Masters Mesa, AZ
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Tom Speed
Matt and Daniel from Mesa Computer Repair Service do a great job keeping our computer systems up and running. Between setting up new computers and fixing printers when they fail, we keep these guys pretty busy. They are very easy to work with and helpful even when it is stressful.
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melisa penkert
This is a great computer guy. He came in, fixed all our problems, was very helpful in suggesting solutions to problems we did not realize that we had. If you need an honest and easy to work with computer guy, give Mesa Computer Repair Service a call.
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Tawni King
In my opinion he is the best I called him told him I had a big test tomorrow and my stuff was on my dead computer. He came out and looked at my laptop and he had it back up and working in an hour. Thanks so much Matt you can count on my business!!!!
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Jason Schenk
Matt was able to fix my old computer when it had a virus. I recommend Mesa Computer Repair Service if you are looking not only for virus service but for all computer problems. Very professional and easy to contact when you need a computer issue.
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Ted Sherwood
I had a bunch of viruses and spyware on my computer. Matt cleaned up the whole computer and recommended a bunch of new software. I think it now runs faster than it did when it was brand new! Great guy and I 100% recommend his services.
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Karen Ranville
A fake FBI trojan virus took control of my system and locked me out of every document, application, browser, basically out of everything on my computer. Matt came out, removed the infection and secured my laptop. Im glad I called Matt.
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Ed Wenigman
All the guys at the Mesa Computer Repair Service have done a great job working on our computers. I just had Matt remote into my laptop and fix a minor virus problem and he got it pulled out in about an hour.
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Trudy Hall
Great computer company! Same day response time to get our broken printer back up and working before we had to leave for a flight. Matt is the best and all of his helpers are amazing also! Thank you so much!!!