Cottonwood Auto Sales

Related:	manheim utah
Category:	Used Car Dealer
Address:	847 S Main St, Cottonwood, AZ 86326, USA
Phone:	+1 928-634-5280
Site:	cottonwoodautosales.com
Rating:	3.2
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed

Location

Photos 28

Reviews 14

Meaghan Fuentes

2nd Update: we bought 2 vehicles from this dealership on the same day and both vehicles are garbage and so are the warranties they gave for the first 90 days and 4500 miles. 1 truck needs $1300 in repairs they are only coveting $278 of it the 2nd truck needs $2500 in repairs and they are covering less than $1000 of it. These are all issues the dealership surely new about before selling these vehicles. They masked the issues and sold the vehicles with no integrity. UPDATED: The 90 day 4500 mile warranty offered as "pretty much bumper to bumper" is garbage and doesnt cover anything. We are nearly $1000 out in repairs so far for a vehicle we have had less than 90 days. We recently purchased 2 different trucks from this dealership. The staff was very respectful. We live in the valley and they made the process of getting financed over the phone quick and smooth. We did experience minor issues and they have been very responsive to honor the 90 day warranties even meeting us to retrieve the vehicle and deliver it to our home when repairs were complete.

Lori Wolf

11/1....update...the recent post from a Curtis raving about this dealer is from someone who works there!!!! Do not buy from this dealer! I am now in the process of filing a complaint with the BBB and attorney generals office. I bought a 2011 Hyundai Elantra from them in July of this year. Within a week I noticed transmission problems. Since the car is covered by the Arizona lemon law, they are obligated to fix the vehicle. They had me take it to their mechanic who said there was an issue, then had me poor something in the gas tank in attempt to "fix" the problem, all along saying to me there cant be anything wrong with it. They even had me take it to a transmission guy who scanned it and got codes confirming a problem. I left it with them for a week, they had Hyundai look at it in which they told them to replace my transmission! They, instead, replaced a sensor, which still hasnt fixed the problem! My recent attempt to have them respond to this has been ignored. DO NOT PURCHASE FROM THEM, ESPECIALLY IF YOU ARE A WOMAN! They will disrespect you !

Travis Crow

Got financed for a used 05 Toyota tundra with 116000mi. from cottonwood auto sales last month. Cliff the sales associate was nice. The vehicle at first was running great, interior looked good for being such a small dealership. As I looked deeper I noticed that the inside compartments was not detailed well at all. besides the seats and carpet looked to be the only things cleaned the cigarette tray was full.. window tint was peeling off the drivers side door as well as the drivers side mirror is cracked now 3 weeks into driving it check engine lights comes on I ran a diagnostic with the obd2 reader I have. Im having multiple cylinder misfires and o2 senors is bad. Will not be returning to this dealership.

Baileigh Rose

Very rude. Information was misleading they told us we needed 15% minimum for a down payment on the paper they handed out. When my fiancé went in for the $10,000 car with the $1,500 they told him it wasnt enough. Called in to get an explanation to why the information they gave was incorrect. The guy I spoke with kept interrupting and was talking to me like I was stupid and a toddler. At one point he told me to go get a dictionary and look up the word minimum and then spelt it out. Advised I know what the word meant and he shouldnt be so rude to a potential buyer. DO NOT GO HERE THEY ARE RUDE AND INCONSIDERATE. I will definitely be telling anyone looking to buy a car to steer clear of this place!

Elissa Talley

I was reluctant to buy a car from a used car dealership. It can often be a very intimidating experience for a single woman. I ended up having a great experience! Curtis was my salesman and he bent over backwards to help me get into the exact car I needed and wanted (even given my tough financial circumstances). I had a small budget but ended up with a fabulous car. I have had the car now for several months and it is still running great! Curtis was very respectful and tried his hardest to make the entire thing a pleasant experience. I would buy a car from here again. I would ask for Curtis.

Lori Wolf

Update to response from dealer...complaint to attorney generals office is still pending so the case isnt closed...i did send a complaint to BBB and they chose to send the complaint to Hyundai. My attorney that I chose to represent me offered to help me if attorney General office cant..so he did not dismiss me. Bottom line...as seen by other reviews...their cars have mechanical issues..they said they would fix the problem and they did not. I question their integrity. Please do not buy a car from them...there are plenty of other reputable dealers out there.

Jodi Madsen

Bought my first car here expecting no troubles. First the radio didnt work which they fixed and then the air didnt work which they also fixed. But while I was in a drive through my car started over heating for no reason.They told me to bring it over and when we brought it to them they said nothing was wrong with the car. Its been 5 months and my car has overheated 3 times. Wouldnt recommend if youre looking for something reliable.

deirdre dent

I recently purchased a vehicle through Cottonwood Auto Sales and it was by far the best car buying experience I have ever had. Curtis was so great about making sure that got the vehicle I needed and took care of everything for me. I will definetly continue doing business either and recommend Cottonwood Auto Sales to anyone looking to buy a car.

Alex Ward

Made an appointment to look at a car. The guy never showed up. Posted on Craigslist didnt say it was a dealership said it was for sale by owner. Mechanic couldnt be bothered. Pointed to the lot and said "its in there" and that is the ONLY staff interaction I had. Drove an hour and a half for this appointment. Never coming back.

Susannah Rehm

We got into a real jam when our 2nd car died and found the best prices and product with Cottonwood Auto Sales. They were helpful from start to finish and made our purchase and follow up so easy. Highly recommend them!

Curtis Effertz

I have bought 7 cars over the past 3 years and only had one that had mechanical problems,the company took care of it with no hesitation. Would highly recommend buying a car from them!

Jason Archebald

One of the best car buying experiences. Ill totally come back here, after selling my old Takata on repokar. Looking forward for many other deals with Cottonwood Auto Sales!

Liz Deford

Great experience. Curtis was a great help in getting me into a beautiful truck. Would defiantly recommend buying a car or truck from here.

Cris W

Great experience. Shout out to Clifford the sales guy! I feel like i got a great car and a pretty fair deal