Toys"R"Us

Category:	Toy Store
Address:	429 Bel Air Blvd, Mobile, AL 36606, USA
Phone:	+1 251-470-9891
Site:	stores.toysrus.com
Rating:	3.4
Working:	10AM–8PM 10AM–9:30PM 10AM–9:30PM 10AM–9PM 10AM–9PM 9AM–9PM 10AM–8PM

Location

Photos 47

Reviews 21

Anna Hays

Friday February 26 2016, around 2pm I was shopping for an infant car seat in the baby area, which was an unorganized mess. I asked a young white male if he could help me get some prices. He directed me to a price scanner in the little girls clothing department. So with two big boxes in a shopping cart, I pushed these two big boxes around looking for a scanner.. No one and I mean no one asked if I needed help. I then proceeded to customer service and stood there and stood there trying to get someones attention. A tall black man was cashing out a lady and a black girl standing doing knowing but iggonrring me. The bottom line, I left the two car seats at customer service and walked out the door and I promise too God I will never step foot in another toys r us again. I am going to share my experience with all my family and friends. BTW.. Its not like the store was rocking and rolling.

Jordan Barron

The store hours that are posted online say they open at 9am. I arrive with my 5 month old & walk towards the doors at 9:00. Two other ladies are also standing outside waiting. One employee, arriving to work, walks up to go inside (not saying a single word to us). A couple minutes later, another employee walks out of the store, not saying a single word to us! I said excuse me, what time do you guys open? He rudely says "10". Frustrated, I said "so you guys were just going to let us stand out here & NOT tell us that you dont open for another hour?!" He said nothing and kept walking. Very rude and completely turned off by the store. Correct your hours please! (This was Friday, 10/23... Store hours: 9 am)!

Ednita Sobá

It has a wider merchandise variety than other Toys R Us I had been to. Although I didnt found many special discounted items as I have seen in other or their stores, its alright. The employees are super nice and everything is neatly cleaned. Definitely recommendable to go :) !!

Jamie Hancock

Ive been here twice. The same lady was there both times and is VERY RUDE. The other associates there are great and very helpful. But with her at the service desk, I seriously doubt anyone leaving feels like they will ever return. She needs a job in a cubicle!

christian coleman

I ordered a hoverboard online when i went to get it they said I already had picked it up. Manager told me to let him research it and he will get back with me. Its almost Christmas and no answer yet

Mary Beard

Wonderful. I found a great deal for birthday boy tomorrow. Sleeping bag for a low price. I know my granddon will love it.

Lourdes Gonzalez

Overall good, as any other Toys R Us Ive been to. Not awesome but not bad; just ok, normal.

Kirsten Brown

Inclusive toy store that is sometimes a little pricier than other stores.

Kaleah Johnson

Terrible. Always slow and only one person working the registers.

john harris

Good selection if toys. Kids love to go here.

April Williams

Employees are lukewarm in hospitality.