Category: | Toy Store |
Address: | 6050 Gurnee Mills Cir E, Gurnee, IL 60031, USA |
Phone: | +1 847-855-8697 |
Site: | stores.toysrus.com |
Rating: | 4 |
Working: | 9AM–9PM 9AM–9:30PM 9AM–9:30PM 9AM–9:30PM 9AM–10PM 9AM–10PM 10AM–8PM |
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Susan Vece
I have found the staff at the Gurnee Mills Toys R Us store to be so very helpful. I had a "Miracle on 34th Street" moment last Christmas during a driving snowstorm. I had a cartful of toys to send to my grandchildren but I couldnt find a specific toy my oldest grandson had requested. The clerk who helped me (oh how I wish I could remember her name) tried to find it, but they were out of stock. She told me she knew that Walmart had the toy in stock. I almost hugged her, I was so grateful. I was able to finish my shopping and get home before the roads became impassable.
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Jess Brady Albarrán
Great selection, & VERY helpful staff. I must add on the past 3 visits of mine, I was helped by "Debbie" & she rocks! Knows what Im talking about, knows where to walk me to, and if its not on the shelf, she radios help immediately. And that makes this hard-to-please customer a repeat
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Sherrel Hauhe
Thanks to Manager Jake, and his employees, for going above and beyond their duties, in helping to find my lost wedding band in their big store. I am ever so grateful to each of for your efforts and help. God bless you all for putting a smile back on me face ;)
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Patti West
The store was messy. The cashier acted like a didnt want to be there. No one offered any help. When entering the store the service desk snapped "hello". Not very friendly. If I could of gone elsewhere I would have. Only they had what I was looking for.
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Joseph Vandenbush
I use to work there were and it was bad and i smash my middle finger in the cart it was bad and they try to get me to lift box up and i dont like when they do that
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A Private User
Called the store spoke to a girl named Laura she took the time to go to the figure aisle and see if they had a specific one. Great attitude great help.
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Parth Kumar
I could get cheaper stuff at walmart or target. If they call themselves toysrus, they should at least have cheaper stuff.
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Catherine L
It has all the toys a kid could want. Its a little hard to find, off in the corner near Gurnee, but a good store.
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Roberto Hernandez
Buenos precios, mucho descuento
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John Sartoris
Store is in pretty good shape, but parking lot is so bad it almost requires an SUV.
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TOM OLSEN
Advertisi had it get there floor model only would not sell to me.
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Sebastian Wiatr
Quick easy and they price match great service
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A Private User
Hmmm...they opened one in the gurnee mills mall
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Tanjot Ahuja
Good stock availability. Helpful staff.
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Paul Johnson
Poor selection of toys today.
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Lionel Guerrero
The usual expectation
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Jacob Hairald
Messed this place up
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Alexchapin 7
Great staff