Bizcom Electronics Inc
| Category: | Electronics Store |
| Address: | 1171 Montague Expy, Milpitas, CA 95035, USA |
| Phone: | +1 408-262-7877 |
| Site: | bizcom-us.com |
| Rating: | 1.7 |
| Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
Location
Photos 1
Reviews 10
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Tristan Baharally
HORRIBLE HORRIBLE RMA EXPERIENCE. Not sure what ASUS was thinking when they contracted these people to repair their notebooks, but Ive never had such a dissatisfying experience with a company before. I have had to send my notebook in 3 times, since someone is clearly incompetent in this business and cannot repair a computer properly. On the third try, they kept my computer for 22 days, said they got a replacement, and then said that they actually had a miscommunication and they could not find a replacement anymore and that I would have to continue waiting. When my whole miserable experience was about to end -- when they finally began to ship my device out, I was told that Id get overnight shipping, but guess what? I have to wait another 5 days to receive my computer back because, again, this company cannot do business correctly. Its a shame that Asus is even connected with such a ridiculously horrible company. Im sorry Asus, but youre seriously losing out here. Good luck with the other dedicated customers that youll be turning away. Because you sure are losing one here.
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Javi Habi
I asked them to send me back my original box for my $1,700 computer and they didnt even bother. Instead they gave me an oversized box, and didnt even wrap my computer properly, theres a hole and a huge mark from where my computer smacked against the box. Total repair time 2 weeks, 10 business days. And another 4 days for them to actually ship it. ASUS customer service online chat is awesome, but they kept telling me "your unit will ship tomorrow" repeadelty. You guys represent ASUS, a huge leading manufacture for computers, how can you guys be such an embarrassment to their company? I guess the bad reviews are right. I give them 3 stars because they did, f*** up on sending me my original box, not shipping my unit, giving me some garbage oversized box. Now time to go plug it in and pray it works. Update** I plugged it in, my computer smells of burnt solder and no display... I sent it in because the GPU died.
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Jethro Monetti
Horrible asus rma experience. They Sent me shipping confirmation and then didnt drop the package to fedex drop off location until 10 days later. I got my rma back in 1 month. On top of that, they shipped it snail mail, and they did not pack the power supply separately- when i got my computer back, the power supply had crashed into the screen and broke the screen. Now asus is making me ship it back to these bozos to fix again. Shameful busines model and abysmal customer service. Asus is going to lose business because of these clowns.
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Joel Wasserman
Sent ASUS laptop to them (on RMA from ASUS) and got an estimate of $300 to replace a hard drive and keyboard - RIDUCLOUS! For that money I can get a new laptop. SO I refused the repair and they sent it back with all the crews for cover missing and also hard drive caddy screws missing. Numerous call to ASUS brought no relief in get screws from these dirt bags. ASUS should look for a more reliable outfit to do their repairs.
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Jack Chu
I visited this place for my laptop RMA. What I like about this place is that they accept drop off and they do have a reception. This world save people $$ because its expensive to ship laptops. The reception also knows whats going on and they will give you a receipt after receiving your laptop. I was able to check repair progress online later on the same day and the repair was done within 2 days.
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Rob lacasta
This place is the worst dont deal with theses people.They give estimates out and end up being 6 times the amount.They are liers and lazy.I reported them to the bbb and Im going to let everyone one on facebook what a joke they are.STAY AWAY FROM THEM LOOSER CON ARTIST
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Whitney Thomas
Horrible ASUS RMA experience. The communication between ASUS and this company is very poor, which leads to poor customer experience. Im having the same issue as the other complaining customers.
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Dana Hinson
I sent them my Asus computer for a warranty repair on the power port, and now it long will connect to a wifi network. The computer is totally worthless now, and I have to buy a new one.
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Gábor Berényi
These idiots cant be reached without telling about the age of my family members and listening to cruise promotions and what not.
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Fider Yubri Fajardo Gomez
Nice quality in the work