Category: | Furniture Store |
Address: | 1293 CR-PH, Onalaska, WI 54650, USA |
Phone: | +1 608-781-5300 |
Site: | slumberland.com |
Rating: | 1.9 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–5:30PM 12–5PM |
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Texas Clown-Doctor
Very poor service. I was told two weeks when I purchased a couch, which then turned into a month and a half. They told me I should get it delivered because they would then be liable for damages during moving it in. So a month and a half later they show up and try to get me to sign a damage liability waiver before they even stepped foot into the house! I refused and then noticed it was the wrong couch. I called them up and they told me it would be a week to get the correct couch and all they would offer me was a $75 discount for this mess. I was giving it some thought then I get a call saying it would be two weeks. At this point I gave up and told them I wanted a refund which they accepted. I will never step foot in this place again and suggest you look elsewhere when shopping for furniture.
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Tony Parkison
Ridiculously overpriced low quality furniture, lazy, shady and rude salespeople, downright terrible service. They were asking $2500 for a cheap, flimsy dining set. The salesman tried to tell my wife it was hardwood and it was pine. Im a carpenter so my wife is well aware of the difference. She had me come in later, without them knowing itnmy spouse who was in earlier, and was told straight out the correct species. Trying to cheat women who might not know the difference? Needless to say he was back pedaling when the woman he blatently lied to came in and took my arm. Good thing she did too because Im not sure what I wouldve done had she not. DO NOT SHOP HERE! They need to be get out of La Crosse if thats how they do business.
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Betsy Hall
HORRIBLE EXPERIENCE. I had an order transferred to this location so that it could be delivered to my new apartment when I moved in. I was never called to set up delivery and when I finally called them, I was told that I had to wait at least 10 more days to even get a time set up and that it wasnt their problem that I would have to live in my new place for almost a week with no furniture. To make a long story short, I cancelled my order and will NOT be returning to another Slumberland, especially this one. Absolutely terrible customer service. If I could give them zero stars instead of 1, I would in a heartbeat.
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stacy becwar
We were told a time that the furniture would be delivered. We took off work and the day before it is to be delivered we were told a different time. Horrible customer service. Spoke with a few guys on the phone. They clearly dont care if they loose a sale of a couple grand. I wish I would have read the reviews before purchasing from this Slumberland. Will never be back. Oh and I have been a customer here for over 15 years. Just spoke with the manager told him I wanted the check back for the furniture he said okay absolutely did not even care if we spent our money there or not.
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Ryan Sauter
My wife was just in that store for their "$2,000,000 remodeling sale." For this sale they marked the furniture waaaayyy up and then encourage you to make an offer. I looked a piece up that my wife was interested in online and found it on the slumberland website so I told her to make an offer below that price. The guy got all upset at her offer and said $449 is a the is a great deal and proceeded to insult her..$449 was the exact same price they had posted on their website.....Dont bee fooled by these jokers, they think youre a sucker.
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Candace Wiese
Went in because they are advertising a $2,000,000 remodeling sale. Everything looked like it was priced way above what you would normally pay. They were saying a regular recliner you would pay over $1000 for normally. A couch we were looking for some time to buy we found the average price elsewhere around $2700, they wanted over $4,600 for!! Ridiculous overpriced furniture! Go to Ashley furniture! A sectional couch we want is $4,000 less than what slumberland is asking for!
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Cassandra Hughes
Went for the sale. I admit your salesman got me. I realized what I did when I left. Well now you lost my business for life, oh and my family members and friends all agreed they wouldnt deal with a shady place. Fool me once shame on me, fool me twice, not going to happen.
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Joseph Calabrese
I love my new couch. I was a little hesitant to invest so much money, however it truly was worth it. Thanks to Kim the saleswoman who helped me. She is very knowledgeable and helpful. I will be shopping here for all my house needs going forward.
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Heather Carmona
Very happy with my purchase!! Saleswoman (Kim) was super nice and took the time to help my while I made my decision. Im super indecisive lol. Would definitely recommend them. Quality is way better than Ashley.
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Derek Dreier
Do not go here. Overpriced and untrustworthy. You are better off going to a locally owned place.