Menards

Category:	Home Improvement Store
Address:	1200 Rickmeyer Dr, Fond du Lac, WI 54937, USA
Phone:	+1 920-924-8222
Site:	menards.com
Rating:	4.1
Working:	6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 8AM–8PM

Location

Photos 50

Reviews 31

Kyla Ott

I was VERY disappointed with almost ALL of the employees, and my experience as a whole. Would give one star, but of the 10 people I asked or help, ONE of them actually seemed interested in helping me out. I went to the store to get materials for crafting, Im unfamiliar with the store, so I had to ask a few different employees for directions. None of them answered politely, in fact, I was treated as though I was the biggest burden for simply asking a quick question or for advice on a product. Eventually I had to ask another SHOPPER for help picking out a hand sander! when I got to the check out, I was making small talk with the cashier. I said " I swear, I only intended to get sandpaper!" The cashier LITERALLY rolled her eyes and said "I could tell." I was shocked by how blatantly rude everyone was! Ive worked in retail for many years, so I go out of my way to be polite to people that have to work with the public. Unfortunately, I wasnt given the same courtesy. On a good note, I was able to find everything I was looking for at a reasonable price. Although, I would have been out of the store 30 minutes earlier. if I had found an employee with basic customer service skills. The store was also very clean. I think I will be doing my shopping at Lowes or Ace Hardware in the future

68enxy

most of the employees are customer friendly and helpful. The manager, Rocky, is a great guy and when there is a problem, he takes care of it right away. One suggestion would be to have a store index or a computer available to the customers, where you could look up the item youre looking for and you would know where to look in the huge store. Ive seem customers leave because the employees were with other customers and couldnt help finds items for them. The other suggestion would be to have a store in Phoenix. The Phoenix Menards would be busy from day one.

Matt Tennessen

If i could there would be zero stars. I put in an order the week before a delivery. They called the day before to tell me that a very large part they didnt have. I asked why when I ordered they said they have it in stock. This is what I was told by the employee. "Unlike most stores we dont do inventory counts." How do I tell the homeowner that there job is delayed because menards does not do inventory. Amazing that a business can operate like this. No I know why you save big money at menards. They dont have what they say they have!

Dorothy Possin

No one there can help you. We had to wait 10 minutes to get help, then when they did come (3 guys). One couldnt use a ladder the other two just bented their necks and said guess that all we have. (we had a rain check for 20 units they only had 15.At the check out we told her about the rain check oh we cant honor this, it was from the Beaver Dam store. Call for help. Other lady said to honor the rain and looked in the computer to see that the store had many more boxes in the storage. No one knows how to work anymore!

Nicholas Jung

I like Menards. They have a great selection of product for the most part, and their employees are knowledgeable in the area that they work. I dont particularly care for their rebates which come as a store credit. The rebates arrive to me in a reasonable time, but it would be nicer if they were cashable, but as a store credit, there is always something that you can buy. I recommend this store.

Michelle Robson

Quality is suspect on many products. Plants left out in the frost. Customers are told they have been a bit "touched " but will come back... ummm no they wont. Metal shepherd hooks snapped at the weld point, twice! Bulbs come up in colors not listed on the front. The garden center needs a lot of attention. Bird seed selection is fine. The patio area is nice with a nice selection.

Bob G

Place is full of idiots. Million dollar inventory system and they have no idea what they have in stock. Bought a black refrigerator they loaded a white one in our truck after they told us they didnt have any white ones. Then because we had a different color it took a half hour to get through security. Wake up Menards this is not brain surgery

David Thompson

Menards "rebates" should be illegal. They advertise rebates on selected products, then the rebates take forever to get to you in the mail--then it turns out they arent rebates at all, because they come, not as cash, but as store credit, redeemable only at--you guessed it--Menards. This is just plain deceitful.

Joshua Krueger

The staff is helpful and friendly. Prices are good. I hate the bathroom though only some urinals flush, the toilets splash bowl water on the seats and their is nothing to dry hands with. The air dryers take forever and I always dry them on my pants. I spend about 15,000 a year here and thats an insult to me.

Andrew Charlton

I was in there and was unhappy with there return policy. Contacted someone at corprate who said he was looking into it and never got back to me after numerous emails. Horrible customer service.

Tyler Albrecht

Everything you need in a store tho they could Carrie some better yard equipment . bought an edger from them and it seized 3 months later I even used the recommend oil and gas from Menards

julie wilson

Usually I am very happy with my service but upon this visit nobody could help me find what I was looking for not the building department or the lawn and garden but I found it myself

Andy Mammel

Great home improvement store. Has all the usual parts and supplies. Large seasonal section and a surprisingly good dry food selection.

Roland Greuel

Today it seemed the right hand knew not where the left hand was, starting with help in electrical through security and then ard help.

Shawn Groesbeck

Itll have just about anything you need if you have to do any house repairs. Also has the best stock of Sprechers soda in town.

Bob Schindel

Nice place. Get rebates mailed back when 11% off sale if it applies. Usually always get help when associate is needed.

Tina Pearson-Neu

I had a hard time finding help but the store was quiet and clean and very close and convenient to my home

Betsy Boomsma

This Menards is good, they could use more people to help. Seems no one is around when you need something.