The Home Depot
| Category: | Home Improvement Store |
| Address: | 810 S Taylor St, Green Bay, WI 54303, USA |
| Phone: | +1 920-405-0893 |
| Site: | homedepot.com |
| Rating: | 3.7 |
| Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 8AM–8PM |
Location
Photos 100
Reviews 37
BR
Brian Forman
Wow what a terrible experience. Failed on multiple promises. Dont understand systemic results of what turning a small businesss revenue a way. The DM Lou and Store manager Brooke have no business sense and what it actually takes to build a business. Its unfortunate but their decision has been made to not do business with us. Not because we are arrogant or pushy, but because our revenue ( which is very substantial) doesnt fit their"best practices"! Specifically cutting boards to size. So because of their decision of indifference to our business needs we are forced (not our choice or decision) to find another vendor. The resounding effects may not dent their fiscal performance, but as my business grows to over 1mm in revenue ourselves I still cannot fathom how it is good business to turn us away! Rant over.
JA
Jay See
This store rating is poor - fair because there is not a lower rating. Dont get me wrong I love Home Depot, but not this Home Depot. My wife and I drove there from Crivitz to get materials for a project, the only associate in the store that was friendly was the greater. From there on in it was crap. I shopped the Home Depot in Kohler for many years, this store needs to get some lessons from them. We left without buying a thing and went to Menards and spent $500. Dont bother to walk across the street to shop there unless you want to be treated without respect.
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A Private User
Poor customer service. "The left hand doesnt know what the right hand it doing." We bought a washer and dryer...were told that they would be delivered on the 5th. Got a phone call and said it would be delivered on the 4th. Called GB and the next person said, "No, the 5th" We were told they would call on the 4th to let us know what time they would come. No call on the 4th, so called there again. Delivery guy went home and no one even knows if they are coming for sure tomorrow. I will NEVER do business with these people again.
KE
Kelsey Skenandore
Our old fridge went out tonight so went to Home Depot and bought a new one! They even had options in stock if we werent so picky. Ryan, one of the managers, did great job helping us out to make sure we were taken care of by the gentleman in the appliances Dept who was very informative. Then at check out Tommi was very friendly and helpful to look up our card. Looking forward to my new appliances!!
RJ
RJ Borremans
Versus the competition (Menards)...Home Depot wins hands up in the online order category. No extra fees to pull your merchandise, always prompt service, and for those heavy items you can count on having some young muscles helping get your order loaded. For us older guys that just cannot go aisle to aisle anymore, online with Home Depot is the perfect win-win solution to that situation for sure.
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Heidi
Go toMenards! The Home Depot is so big, they do not care about the customers, or the jobs that they do! The Home Depot delivery guy ran into my house. They refuse to pay for the damage, which is less than my deductible. I have been calling for months about this, and get nothing but the run around. I will never go to Home Depot again. I hate the Home Depot!
AL
Alyssa Lloyd
my husband and i went in to buy new appliances for our home. alexis, in appliances, was SUCH a huge help. she had answers to all of our questions and suggestions based on experience but also reviews of other customers. she was so helpful, and patient with us. i could not have asked for better service!
CY
Cyen Bero
I was at this location a few days ago and the employee Greg helped me with my project I was working on. He was helpful and honest and my project turned out amazing thanks to his help. I hope he gets the recognition he deserves! Made me want to come back in the future with any other questions.
LA
Laura Heatherly
Please be aware of the prices on the products you purchase. Each time I go here, they have at least one price loaded wrong (they price it higher than the price at the product). However, excellent service, their POS, not so. Too much time wasted.
DA
Danielle van der Meer
Needed something unusual that Home Depot didnt carry but Steve was absolutely awesome and googled for our product and called around to find it for us at a different (non HD) store!! 5+ stars for Steve, fantastic customer service!!!!
MI
Michaela Gereau
Horrible costumer service. No one would make eye contact with me or offer me help. The only worker that talked to me was my cashier and he was very nice. Everyone else looks like they hate their lives. And dont want to help you.
JO
Joni Lachapelle
Customer.service sucks lady answered my phone call but couldnt give an answer cause she was.on the other end of store and was rude about it too! She was no help at all
MA
Matt Bero
Jason in the paint department is always super helpful, friendly, and knowledgeable. Ive always had a good experience at this location. East side, not so much.
SH
Shirley Petersen
Bought10 buckets of driveway sealer & feel at least 1 employee could have helped load it into vehicle. Hoping product quality does what it says.
UN
Uncle Ready Esquire
Best home depot trip ever. Ask for Rick, hes the man. Knew right where to go for what I needed. That never happens. Job well done sir.
JI
Jim Goodhue
Almost everything I needed (apparently, 4-1/4" sink drain gaskets are a special order item). As always, I got my 10% Military discount!
SA
Sam Hagen
Good selection of Quality building products that you can put in your cart, and not have to drive to a barn to get by yourself .
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A Private User
The home depot does not offer a wide range of flooring options or any design help when making selections!
RI
Rick Bain
I have had many employees here who had tears of project experience to help me. Flooring was exceptional.
CA
Casey Chrudimsky
Called while I was on the road and they had my paint mixed and ready for me when I got there.
MI
Mike Simon
Have had good experiences at this home depot, well organized and staff is knowledgeable.
ER
Eric Chang
Staff was friendly and helpful even when I walk past by the item I needed originally.
TO
Tom Wallendal
When I call have a person I can talk to, not a computer system that wastes my time.
BE
Ben Hommerding
This is an older Home Depot and overall it could use some updating.
MR
Mr B
Fast checkout times and knowledgeable staff that are eager to help
RI
Rickie Meeuwsen
When you need paint assistance, they know their stuff.
BR
bryan vanlannen
Terrible customer service in paint department
BO
Bob wiliker
It smell SO NICE IN THERE 8/8!!!!!!!!!!!!!!!
KE
Kevin Carpenter
Had no hardware in store as shown on line.
BI
Bill Denruyter
Slow and hard to find employees that work
BR
Bryan Kuss
Nice clean store and good prices.
LI
Liam Hanley
My old stomping Grounds!
LU
Luanne Cox
Great customer service
CR
Craig Retzlaff
Good customer service.
AN
Andrey Banyuk
Employees were helpful
HI
Hilary Lambert
Hire some cashiers.
TH
Thomas Curtis
Helpful staff.
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