Wild West Cars & Trucks

Reviews 3

RA

Randolph Leslie Smith

I bought my 2002 F150 4x4 Crew Cab Short Box at Wild West C&T about 5 years ago and not only got a very fair deal, I still have it; it has been our only, daily driver family vehicle for many years and my wife and I really wanted to get a 4cyl, zip around gas sipper because the truck gets 10 to 13mpg. I wanted to surprise her for Christmas, but did not want to take the beating of buying new, so I always go used when it comes to cars & trucks. As most people know, when it comes to used vehicles, one can REALLY get burned, however, I found at Wild West, they KNOW this, and they do an exceptional job of selecting only the best cared for vehicles to stock their lot. It is easy to see that they not only maintain the highest standards of quality, but their taste in cars & trucks is also always VERY interesting; their showroom and lot is more like a car show than a used car lot. Just before Christmas 2015, when I bought my wife her little 4 cylinder, gas sipping, 2009 Toyota Corolla low mileage cream puff, I walked around WW and saw everything from a 12 cylinder turbo powered PU truck to majestic Rolls Royce’s, BMWs, Corvettes, impeccable 4x4’s, jaw dropping classics of many kinds, and a huge selection of very lightly used sedans & sports cars of many makes. The point I am trying to make is they have something for just about EVERYONE. Their ability to evaluate exceptional, mechanically sound, well cared for vehicles, combined with their obviously savvy buying practices ensures a value to the customer, me and you, the best bang for the buck you are ever going to get at any used car lot. For example, my truck, when new, sold for over $40K. The buyer put 118K miles on it and traded it back in for less than $10K, which means, the guy that paid over $40K, drove it 118,000 miles and sold it for less than the $10K I paid for it. That means he paid OVER $30K to drive it 118K miles. I paid $10K, have put 60K more miles on it, kept it perfectly maintained, and could probably sell it for close to what I bought it for. You simply cannot come out as good at any Used Car lot I know of, other than Wild West Cars & Trucks. We love our low mileage 2009 Toyota that gets 28mpg so far on the freeways. Honestly, I could probably sell it for more than what I bought it for which is the main reason I do recommend Wild West Motors to ANYONE who wants to make a SMART purchase. PS: You will not find anyone there who is not on their game in helping you get the right deal done. The entire staff is professional, friendly, knowledgable, genuinely trustworthy, and fully aware the importance of providing excellence of product & service to EVERYONE in every relative way. I do NOT give my endorsement lightly, I trust no one in the used car business, but the staff at WW have EARNED more of my trust than any other ever has, so if a 5 STAR rating is the most I can give back, I do hereby give it, without reservation, and with great pleasure.

CH

christopher jamalp

Last June I purchased a 2007 Hayabusa after I returned from a deployment. I called the dealership to make appointment to come look at it. I spoke with one dealer on the phone name David came in and met with another dealer name Ted neither one of them knew anything about this bike expect the price $9800 that the owner was very firm on with no supporting documents. Not only was there supporting documents but the owner was never there to explain it. When I did decide to purchase the vehicle they said I had to find my own financial services even know they advertise in house financing. I had to drive back to Ft Lewis and talk to my bank I came back with a check but they gave me the wrong amount. So I drove back to ft Lewis to get another check by the way is a hour drive one way. After two weeks of this I finally purchase the vehicle I picked up on a Friday afternoon took it drove it to shop and found out the second gear was going outline and the clutch would have too be rebuilt for 3,000 not only did the clutch need to be rebuilt the the motorcycle had a full tank of nos on it that was opened and charged the motorcycle shop could not work on anything with a wet nos system and should of never been sold in that condition. I called the dealership to inform them they said call Monday but we dont think we can help you. I called every day the following week and never got any answers only rude customer service and more excuses about why I couldnt talk to the owner. Finally one Manger said bring the bike for there mechanic can look at it I paid for the bike to be towed to the dealership for a $100. Only to receive a phone call from another Manger saying they wouldnt expect it and if the tow truck left it would be impounded. Since I was in the Yakima doing military training there was no one to pick up the vehicle. Two weeks later after daily phone calls and messages finally I got a hold of another Manger you said the best they could do was $1000 and I should of read the paperwork it doesnt matter if the the motorcycle only had 60 miles on from the ride home. It took two more weeks too even get the check that I had to pick up from the dealership witch is a two hour trip on a work day during Seattle traffic. I made it to the dealership at 5 just too wait another two waiting on a so called check writer to show up at 7 at night. After six weeks of of this abuse I finally found a motorcycle shop to work on the motorcycle in Portland Oregon cloud nine motorsports was very helpful but called with bad news the motorcycle was in worse conditions then expected. I had to get the motorcycle engine and clutch rebuild at a cost of $5200 making the total amount of the purchase $16000 $7000 over blue book. This dealership is very disrespectful and rude too active duty soldiers. I will never do business with them again and will inform and warn any one that this was the worst car buying experience in my life.

CH

Chad Heise

Today my girlfriend and I went down to this dealership on our day off to take a look at a car that keeps popping up in our search for a new car for her on Craigslist, a 1996 Volvo 850 wagon. Now I know why they keep spamming the car on Craigslist. First off, well start with the actual car lot. You know there is an issue when the lot is cram packed with as many cars as they can possibly fit. How hard is it to leave some parking for your PAYING customers? We were barely able to maneuver into and out of the lot. I had to back around a building because while we were looking at cars, they had blocked one of the entrances/exits. I am fairly knowledgeable when it comes to cars and I dont work around cars every single day. So, going to a dealer, I expect a salesman to know what hes selling. That shouldnt be that big of an expectation. So anyways, the Volvo we drove down to see had its share of issues. Ill start with the small ones first. The glove box didnt operate properly and the badge or the lock, or whatever it is was missing and there was a big hole on the glove box. Next, the air conditioning didnt work, and the salesman Aaron had the audacity to tell me "well its a used car, what do you expect?" Thats the most ridiculous thing Ive ever heard, if something is wrong with a car you are selling, fix it. Plain and simple. Next, the check engine light was on. Aaron also told me that "well most Volvos have the check engine light on, its something you have to get taken care of at the dealer." Well if it is, TAKE IT TO THE DEALER! Car dealers are one of the shadiest places. I have had a hard time trying to find a decent car for my girlfriend. All of these idiot dealers sell crap. Anyone reading this, youd better do your homework on what you buy and figure out what to look for in that specific make and model or youre in a for a bumpy ride. Dont TRUST A WORD that a salesman tells you. They will say ANYTHING to sell you a car. Dont spend your hard earned money on a money pit of a car.