Category: | Cell Phone Store |
Address: | 2111 Queen Anne Ave N Ste 101, Seattle, WA 98109, USA |
Phone: | +1 206-926-9226 |
Site: | awireless.com |
Rating: | 4.8 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM |
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David Monroe
First off, I need give major props to my guy Reyder (aka Rydell) for helping me out on my first visit to this location. The entire staff was friendly, super attentive, and above all else non biased and honest. Ive had some bad interactions in the past with commission based sales folk at other locations and I was pleased to receive thorough information on switching my line to an alternate plan. I would recommend this location above all else and will definitely make this the only location I go to! Do yourself a favor and do the same :-)
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taylor beaumont
Anthony, Tamika and Ryeder were all wonderful. I came in to trade my GS5 for the 7 and they actually were able to hook me up with the 8 for less and they threw in a Samsung entertainment package with Bluetooth headphones extra memory a case and screen protector for free! Even when their system crashed Ryeder stayed calm under pressure and found a work around. Although the process took a few hours longer than expected I left thoroughly satisfied with the experience and overjoyed with my new GS8. THANKS AGAIN GUYS!!! - Taylor B
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bill Peterson
I bought a new (used) iPhone, and failed miserable connecting it to my existing Pay as you Go Verizon plan that I have had for years. I visited my local Verizon store, and Tamika Green worked tirelessly for at least two hours to get the phone activated, and working properly. She succeeded, and everything works great! I am very happy she took the time to help me out, even though I didnt buy the phone from the store. Great Customer service!!! Thanks!
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Rita Trumbo
My husband and I had a great experience yesterday, each walking out with a new phone suited to our individual needs. Anthony, assisted as needed by Rydel, spent a significant amount of time helping us make our selection. He then set up our new phones, insuring we were comfortable with the basics of operation. Great customer service, professional, and a pleasurable experience. Thanks Anthony and your fellow sales professionals.
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Maria Palmer
Amazing customer service at Queen Anne Verizon store. Broke my iPhone last week and came in for a replacement. Not only did Tamika walk me through the entire process but she was so patient and helpful in every way! I received a new phone through insurance within 24 hours and was back up and running soon after! Despite breaking my phone and being distraught, this was one of the best customer service experiences Ive ever had!
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J WG
I have been a Verizon customer for eons and I never come across a more helpful and informed associate than Ryeder, hes funny and offers excellent suggestions without pushing one product or another.He just looks out for your best interest and a plan or a device that suits you and your family. Its so nice to have a Verizon store on QA again along with the excellent customer service. Sincerely......
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Jonathan York
Ryder Smith was by far THE MOST HELPFUL VERIZON EMPLOYEE ON THIS PLANET. He was amazing. Taught me a lot about phones. Incredibly knowledgeable, professional, and a pleasure to work with. This guy should be managing multiple Verizon stores. Would gladly go back and take his advice on anything phone related.
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Dani McClain
Terrible service. Didnt realize it wasnt a true Verizon store, but an indirect. They charge more per phone than corporate Verizon and they charge a $70 restocking fee, not the usual $35 for an iPhone. Also cant get a new phone until the one I bought her get back to the warehouse, which takes over a week.
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Alida Mulliken
I came in on my lunch break to get a new phone and was blown away with the customer service I received! Tamika and Ryder both helped me and I highly recommend them for any of your verizon needs. This location is so conveniently located and the people that work here are so friendly!
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mario siu
Ryeder was extremely helpful, warm, and friendly. He made an effort to find out and remember my name, which I really appreciated. The store has a great layout and everything they have is easy to find, I would highly recommend coming in and speaking with Ryeder to handle your needs
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gina marion
New Verizon store on queen Anne was very convenient. Ryeder was personable and helpful. He patiently processed my purchase of my first smart phone. He was very knowledgeable about different products that I was still deciding on. It was a great experience. Thank you Ryeder.
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C. Johnson
Great, prompt and friendly. Justin looked out to get me the best deal for my new iPad. The follow-up has been swift and excellent. Both Justin and Joseph have. Been very helpful. So glad to have a Verizon store in my neighborhood within walking distance! Thanks, guys
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Patty Carr
So glad to have this Verizon store in my neighborhood and within walking distance! Walked in to get assistance regarding Cloud back-up on my phone and got immediate help and information - just what I was after - with no wait at all.
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Grace Kwon
When you get amazing customer service - you never forget it! After a long day which included misplacing my phone Ryeder totally saved my day! He was kind and patient and was a joy to speak to and I wont forget it!
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Raejean Avalos
Tamils Green was great! She patiently tried all the strategies to transfer my information from my old phone to my newly purchased phone. Thank you Tamils for your knowledge ant expertise.
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Mary Ellen Ramplin
This was a great experience the second time, too. Not only did they turn on a phone for us, they took the time to show us how to use it! Finally found my phone store!!
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An Mil
Justin Bartley and Ryder Smith were great!! They answered all of my questions, helped me work old and new devices and were overall nice and professional. Thank you!
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Tim Richards
These guys kill. Absolutely kill. Above and beyond at every level, They are such a resource. On this occasion, the demigods: Ryeder and Justin. Friggin" rock.
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Farid El Ghali
I will definitely give 5 stars. Rydel was extremely helpful, Super knowledgeable , out-going and friendly. I definitely recommend this store !
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jenna free
Ryeder was incredibly helpful, talked me through many options, and helped me troubleshoot. A great experience.
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mitsuo tomita
Got great, knowledgeable help and extra tips and suggestions that will make life easier.
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Mckenzie Kirkish
This Verizon store is awesome. Justin helped me out and asnswered all my questions
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Anthony Boyles
Tamika was very helpful ! Shes an amazing sale consultant!!! Thanks again !
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Donahue Mark Stacey
This place was A+ customer service ask for Ryeder very helpful! Thank you
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Emily Johnson
Tamika was so helpful! Awesome customer service and very informative.
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Olga Dyckman
Wonderful service, very convenient location
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Rozella Van Meter
Amazing!