Category: | Used Car Dealer |
Address: | 410 Sunset Blvd N, Renton, WA 98057, USA |
Phone: | +1 425-255-3369 |
Site: | cartrends2.com |
Rating: | 4 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–4PM Closed |
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Marty Smith
I am a new great grandfather living on the East Coast and my wife and I decided to purchase a used van for our granddaughter living in Oregon. We came across a 2001 Chrysler Voyager LX on the internet offered by Car Trends. Erneto was very accommodating—we agreed on a price of $4,000—and I had the car shipped to Oregon. Unfortunately, after driving it less than 100 miles, the v6 Chrysler engine failed. There was no indication of any problem when we purchased the car and the terms of the sale were ‘as is’, which is standard for a car of this age with 99,000 miles Recognizing that Dealers don’t make a lot of money on the sale of used cars in this price range, I assumed that we were just ‘out of luck.’ Had this been any other dealer—that would have been true. In learning of the problem the owner of Car Trends Auto Sales—Chris Berger--was very sincere in saying that he was sorry that this had happened. Had this problem occurred after 1,000 miles it would have been a different story, but because this was a major problem that occurred during the first 100 miles of ownership, he offered to--and did--pay for one-half of the $3,600 cost of repair. Keeping in mind that Chris has never met me—and recognizes that it’s not likely that I would be a repeat customer because this was a unique long distance situation—he clearly was not obligated to nor did he have an incentive to do anything to compensate me for the loss. I thought it was important that I share this story in a review for those of you that may be considering purchase of a car from Car Trends. It’s clear to me that you would be hard pressed to find a used car dealer, that is truly as concerned about you and your purchase, as Car Trends is! Marty Smith
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yash chopra
Pathetic service....i would give them a zero star if i could. stopped in to check out a Jeep wrangle today which caught my attention and no one was at the lot because they were on a test drive...I returned in 30 minutes and after talking to him for a minute about my trade and right away the guy hit me up with a ridiculously low offer without even looking or knowing more about it...offered me $2000 considering i had spend $2000 just in recent maintenance ontop of that my car is almost 10 years NEWER than the car i was looking at..I was still interested to work something out but it didnt seem like they cared much about doing business with me so i drove away right away. NEVER GOING TO THIS DEALER AGAIN. I Have bought MANY CARS and i am currently in the market for 2. I would rather goto bigger dealer as they really care about customer service.
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Jeremiah Smith
Honestly I have been to other used car dealerships that were unorganized and dirty. But car trends was very neat, professional and well put together. As soon as I arrived I was greeted and helped by Ernesto. He was very easy going, professional, and helpful. Answered all questions that I had and made the process of buying a car as easy as it gets. Unlike other sleazey car dealers he told us the truth about every car we were interested in. I highly recommend buying your car from them.
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Jerry Ferber
As other reviews have stated no high pressure sales! The inventory of cars speaks for itself. We tested a few before we settled on a very nice Honda. Paperwork was fast and easy. We took a lunch and they washed and detailed it for us. Wonderful service Ive never found at a used lot. Friendly, fast, no pressure and a great selection of used cars. Thank you Car Trend 2
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Noelle Gomez
I have bought 3 cars from this dealership, each time they were so willing to help me out and work with me to get me into a car that I loved. Always a stick shift and always a lasting car. Any problems were fixed before I took it home and they are very understanding. Thank you for always making it such an easy process!
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A Private User
Terrible customer service. Cars are not bad but if you find something wrong with one of their cars they will argue and behave aggressively towards the customer. Very unprofessional, dont waste your time.
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A Private User
i bought a car from here and i found something wrong with it they helped me out and payed 400 buck to get it fixed. good car good buy. go to these people their nice and will work with u on a price
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Caren Wood
Very straightforward, no bs sales tactics. I found a car I liked online, test drove it and took it home in no time at all. Ernesto was very cool and easy to work with.
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Drake Delcambre
Best experience ever. Non pushy and upfront about everything. Ask for Ernesto, hell set you straight.