Hobby Lobby
| Category: | Craft Store |
| Address: | 4141 Martin Way E, Olympia, WA 98516, USA |
| Phone: | +1 360-456-3664 |
| Site: | hobbylobby.com |
| Rating: | 4.2 |
| Working: | 9AM–5:30PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM Closed |
Location
Photos 100
Reviews 34
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Beth Kim
I am so incredibly disappointed in the lack of professionalism at this store. My husband bought be a book there last month but it was the wrong book (so he immediately put the receipt in the book) and he was finally able to go back today and switch it for the correct book. When he went up he showed them the receipt and asked to return the wrong book they said it was the wrong receipt because the item he was returning was $9.99 but the receipt items were for something that was $9.98 and $6.99. The women and the manager said there was no way she could have made a mistake when typing in the numbers and accused my husband of lying. We never go there and there is no possible way we would have a fake receipt. We will be spreading the word to all our friends and family because a business that treats its customers that way and refuses to accept returns with scoffs and accusations of lying should not be supported.
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Jennifer Davenport
This store is the worst when it comes to professionalism and bait and switch! I purchased some artist pens where you have to take the tag to the front in order to get them. The cashier rang me up and I had to tell her that wasnt the product, they needed to get them for me. She called back and they tell her theyre out of those and ask if I want the 12 or 36 set instead. I ask for the 36, thinking theyre going to fix their mistake, but no. They want me to pay more!! If you dont have the item in stock then get the tag off the floor! And then when I wanted my money returned, they voided the transaction but couldnt give me proof just in case it charged my card. They told me to take a screenshot of the receipt theyre keeping. Ill never shop there again. Really bad customer service.
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Lo Orozco
I would have to say the cashiers dont know how to do their jobs. They ring up items incorrectly causing a drive back there to get attitude from the employee. I used to love this place. I am taking everthing back now and never ever going back again!!!!!!! Im not going to spend my money somewhere that is going to disrespect me. This sucks! I hope that others dont get treated this way. Good luck!
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Steven Campbell
The custom frame department is AWESOME and very affordable compared anywhere else I could find in the Olympia area. I have had two large, silk screened poster prints done here and will definitely have more done in the future. It takes up to a couple weeks for a custom frame, but framing is not something you want rushed and the wait is well worth the level of quality.
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Susan Mehring-Miller
Hobby Lobby has just about any crafting items youd like or need. Has furniture and household items, signs, seasonal items. Picture frames, candles, wax melts. Easy childrens crafts. Halloween and Christmas items are already out. No senior discounts. Have the Hobby Lobby app for coupons. Handicap accessible and handicapped parking available.
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Grace Fulton
Ive been shopping at hobby lobby my entire life and when I moved here from Kansas I can say with confidence that this is the best hobby lobby Ive been to the staff is amazing. The only complaint is have is I sometimes buy things and it has clearly been used but I dont have that big of a problem with it unlike in Kansas. Returns are also easy.
AM
Amy Griffin
I dont even want to give them a star. The front end at this location is horrible. From the front manager wanting to argue with you over a price that is clearly marked to not honoring the weekly ad. Other than to step foot in there to return the items I no longer need for something I am doing, I will pass on this location.
MI
Michael Calabrese
Nice place to shop at, Staff is really nice. In many occasions we will shop at the store and forget the coupons, the staff will get them and scan them for us. Its not thier job yet they do that nice gesture. The store is organized well with lots of nice things.
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Robert Morris
Good place to go when you need that specific crafting object. Prices are a little on the expensive side. I dont get the signs that say "x is always 30% off the marked price" thing. Just lower the price by 30%.
MI
Mike Payne
Prices can be a bit extreme if you compare to prices online but the selection here is massive and if youre in a pinch and need a certain item involving crafts or things like that, this is the place to get it.
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Chelsea Reyes
First and last visit ever. Products looked ok, although quality was obviously lacking. Horrendous customer service, will never make the mistake of shopping here again. Stick to Joannes and Michaels.
TH
The Everythingeer
Love all the thing here! The have stuff for Christmas all the way to models for kids! Fun place to go if you like art, creativity, and/or decor!
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Lorrie Kewley
They didnt have what I wanted I was very disappointed. And many staff passed me by and nobody bothered to ask me what I was looking for.
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Rebecca Lee
LOVE this store and this location. The coupons are amazing, the store is well stocked, and the staff are friendly! Its my happy place :)
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Amanda Snyder
Best craft store, you can find it ALL here! Watch sales and coupons. GOOD company for being closed Sundays for family and religion!
CH
Chris Merrikin
A very nice craft and home decorating suite. There is a large scrap booking section. I dont think they carry fabric at this location.
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Anna Denbow
Fun to wander through and a place to add to your hobby stash. Sadly I cant get the fleece material I need so have to keep looking.
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Dan Benson
Fantastic, well stocked store with helpful staff. My wife and daughters fabric supply is growing with great quality fabric.
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Rob Slater
An astonishing collection of craft supplies, from model rocketry, to arts and crafts, to seasonal and DIY decorations, cloth
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Shawn Upton
Neat and clean. Lots of parking. And there is a tractor supply store next door for those of us who arent the crafty type.
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Brandi Hunter
Lots of crafts, fabrics and home decor! I love it! I wish they would place things on a 24 hour hold and had wrapping.
MI
Mike Bolle
Imposing your own values on employees as definitely uncool and unAmerican! I will never do business with Hobby Lobby
TH
Thomas Hertter
No store map. Looking for ribbon, its in 5 different places all over the store. Never did find what we needed.
CH
Chad Wentland
Great prices in a large clean store. The "original" price isnt a great deal but you never pay full price.
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Pattie Sparks
They have such a variety of craft items and a lot to choose from. The papercraft selection is amazing.
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Rosa Rosado
Its a fun place to shop, and when I go in the store it reflects Peace. Great customer service.
JA
Jacob Dean
Got some very cool things but slightly high priced. You could make a lot of the stuff at home.
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alice owen
When see people waiting in line say next customer not take one thats third or fourth in line
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Naomi Hannah
Lines were very long. Waited over 10 minutes before they brought up additional cashiers.
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coach lunk
Anything to decorate your home or yard is in here. Fun to walk around. Closed on Sundays
JA
Jack Potter
A large selection of Christian crafts. Prices are ok. The staff is always friendly.
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Glenn Brockett
Large selection of craft goods, from finished decor gods to raw crafting supplies.
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Arthur Saint
Awesome stuff at good prices. Always use the online coupon when you check out.
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Audrienne Shellhart
Love this store. It has a lot of extras you wont see at other craft stores.
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