Category: | Jewelry Store |
Address: | 2707 Colby Ave, Everett, WA 98201, USA |
Phone: | +1 425-303-3330 |
Site: | katieofinejewelry.com |
Rating: | 2.8 |
Working: | 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM Closed Closed |
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Kelli Anderson
I cannot say enough good things about Katie O Fine Jewelry and Bill!! I was recommended to them by someone I met at a jewelry counter of a big box store, and so glad I did. From the beginning, Bill was knowledgeable, never pushy, and worked with me to ensure I got the ring I wanted within budget. I began with the intent on creating a customized piece as I was having trouble finding exactly what I was looking for (Im REALLY picky and particular about what I like), and he immediately went to work with his designer and diamond suppliers. During the process I had to take a "break" and not only was he completely understanding, his patience and follow up blew me away. He touched base a couple months later at the perfect time and within the week he found the most amazing emerald cut stone. I needed my ring back in 3 weeks time for the wedding, Bill didnt make false promises to close the sale but instead informed me that it more than likely wasnt enough time (I completely understood). I then heard back a day later his designer could make it happen, even with his busy schedule. They not only met the deadline they got my ring to me within a week and a half! Needless to say I was so, so impressed with their work, perseverance, and the end product...I LOVE my ring and wouldnt want anything else. Thank you so much Bill and team for a fantastic experience and stunning piece of quality jewelry that will last not only through my lifetime but many more after...one of many I will be able to pass along to my daughter. Ill definitely return for more custom pieces!
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Carol Anne Abante
Description of My Engagement Ring: 1. Band is made of sterling silver and the stone is a 7mm lab-cultured white sapphire (I didnt want him to invest in an expensive ring yet because Id rather we use that money to buy a home or new car). 2. I have to wear it on my middle finger because the size is too big for my ring finger. Besides, I work 2 jobs: One as a toddler teacher between the ages 1-3 and the other at a hospital and I care for patients; why would I want to wear a ring that can harm the people I take care of? So I leave it at home or wear it on date nights with him (on my middle finger...) Customer Service Shortened Down to My Favorite Quotes from the Man Sitting in His Chair Behind the Desk: •After he looks at my ring: "This is costume jewelry. The stone isnt even a real diamond!" *smiles and laughs about it* • After I asked for a quote: "Itll cost as much as the ring: $75." • After I told him I wanted to get a white gold ring for our 10 year anniversary: "If your ring lasts that long." (After that I explained to him that I never really wear my ring) If you have real gold, not silver ("gold is easier to size than silver") then give them a try and maybe youll have better service. Just be sure everything you have is real or hell look and talk down at you. -Carol
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A Private User
I can not believe I was treated so horribly by the OWNER. When I came in, he refused to size me or even get up to greet me. When I asked about a ring he sat behind his desk in a chair and did not even get up. He talked down to me in a manner that seemed as if he thought I couldnt afford anything in his glorious store. He claimed "if I was REALLY going to purchase a ring that my boyfriend wouldnt need to know my size" ummm okay? I didnt know that? He was rude and smug and very belittling. I requested my boyfriend to buy my jewelery here but quickly changed my mind after this terrible customer service experience. He lost a customer which is a shame because I have expensive taste and plan on getting married very soon. -Bailee
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j McC
I bought an engagement ring through them that they helped me pick out. It also had to have some custom work done and they did an outstanding job. Beautiful ring wife couldnt have been happier and it matches her style perfectly.
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A Private User
Thank you so very much! This ring is more beautiful than I imagined! Your the best! Im happy to say Ive found the perfect jeweler.
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Garret Hunt
Bill was very helpful and informative. He respected my price range and didnt try and pressure me into buying anything.
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A Private User
Thanks so much for all of your help, expertise, and kindness, in making this process so stress free!