AT&T

AT&T, 700 Bellevue Way NE #105, Bellevue, WA 98004, USA,

Category:	Cell Phone Store
Address:	700 Bellevue Way NE #105, Bellevue, WA 98004, USA
Phone:	+1 425-453-1160
Site:	att.com
Rating:	3.4
Working:	9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 11AM–7PM

Location

Photos 10

Reviews 13

Sarah Huntting

Very disappointing customer service. I recently moved back to the area after living overseas and the staff misled me as to the plans available. In fact, I thought I was buying a $40 prepay plan that does not actually exist. After I left the store, the txt messages from AT&T activating my account did not match what they told me in the store. I called and while the phone support staff was knowledgeable, they could not cancel my new number and give me a refund. They suggested I go back to the store. The store manager refused to take my complaint seriously, and he would not give me a refund. I suggest avoiding at&t.... and this store in specific. The staff is more interested in making a sale than in knowing their product and having an honest sale.

Brad L

This review is for the AT&T store on the ground floor of Lincoln Square.There is another AT&T store across the street in the actual mall (next to Macy), which has not been as helpful and has a smaller selection of phones. Ive been in this store several times. They have a great selection of devices and Ive never had a bad experience. Each time Ive been assisted by a different member. The staff has always been polite and helpful. When discussing their devices, they have been fairly knowledgeable. I was told AT&T considered this a flagship store, and I can see why.

Wayne Milyko

An experience in the ultimate ineptitude. I went into this store knowing the phone I wanted to buy. They had the phone in stock, yet were unable to figure out their own computer system and were unable to sell me the phone. They offered to hold the phone for a later date. Wow!

Rakesh Saini

Horrible customer service. Went to the store to resolve a phone issue. Nobody greeted us at the door. There were three reps with each moving at snails pace. We left after no one attended to us for 30 minutes.

Katherine Ray

I was helped by Mike who a made sure I have everything I could need for my new LG V20. Great personality and checked with me on everything before moving on to the next step.

Jaden K

The worker, Kevin was very patient and explained many options for my plan. I got to know a lot about the future plans. I am sure he would help you than you expect.

Erica Nunez

Dont have to wait too long to talk to a representative, but each time I go into ATT Im there for at least an hour. Not very helpful.

Haimei Li

The price here is not too high, but also not lower. Service is good.

Bill Stavroulakis

Fast service and many employees to keep the queue low.

jacob kurien

Good customer service. In and out in a few minutes

Diana Rajkumari

Swift and efficient!

Cason Wang

Very convenient